TOS

Coggno and Total Outsourced Systems (TOS) - Streamlining Corporate Training Across Industries.

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Boosting Profits, Cutting Costs: Coggno's Customized Training Solutions Propel TOS Sales by 30% and Slash Training Expenses by 40%

60%

increase in productivity

50%

decrease in project delays

30%

increase in sales

90%

Satisfaction rate

70%

increase in compliance rates

Problem Statement

Total Outsourced Systems (TOS) offers outsourcing services across many industries. It includes retail, healthcare, consumer packaged goods, electronics, hotels, and the financial industry. However, the company had a tough time giving its many departments efficient, job-specific, and task-based training.

The traditional training methods were time-consuming, lacked flexibility, and could not keep up with the dynamic needs of the various projects and roles within TOS. As a result, productivity dropped, project deadlines were missed, and overall service quality suffered.
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Solution

TOS approached Coggno's Learning Management System (LMS) to address this challenge. Coggno's LMS, known for its practicality and simplicity, offered the TOS workforce an efficient platform for in-house corporate training.

The 24/7 accessibility and online setting allow TOS to provide targeted training to each division, keeping individuals and projects on track and on time.

Implementation

Implementing Coggno's Learning Management System (LMS) within Total Outsourced Systems (TOS) was a strategic and systematic process. Digitizing and structuring the content to fit the online learning format and then customizing it to cater to the specific needs of each department, ensuring that the training was role-specific and task-based.

KPI

Increase in Productivity:
There was a 60% increase in productivity as employees could access role-specific training at their convenience, leading to a better understanding and application of their tasks.
coggno-increase-productivity-tos
Decrease in Project Delays
Using Coggno's LMS resulted in a 50% decrease in project delays, as employees were better trained and equipped to handle their tasks efficiently.
coggno-decrease-project-delays-tos
Increase in Sales
With better-trained employees, TOS saw a 30% increase in sales as service quality improved.
coggno-increase-sales-tos
Increase in User Satisfaction
TOS employees reported a 90% satisfaction rate with the Coggno LMS, citing its ease of use and accessibility.
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Results and Impact

With its ability to provide industry-specific training, TOS achieved a significant feat. It increased the compliance rates by 70% across various sectors within the organization. This made a big difference not just inside their company but also in their whole industry. It also improved their operational efficiency.


By switching to an online platform, TOS witnessed a 40% reduction in training expenses, improving their overall financial sustainability and efficiency.


Conclusion

The LMS from Coggno has proven helpful for TOS's various and niche training requirements. Coggno's LMS can alter corporate training, as seen by the significant boosts in productivity, project timeliness, sales, user satisfaction, and compliance rates.
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