In this course, users will learn how to save up to an hour a day at work by practicing how to write effective business emails. Users will learn email-writing strategies and best practices that they can begin using right away. Through hands-on writing exercises and a quiz, they will learn how to write business emails that avoid a lot of unnecessary back and forth and gets the results they want the first time.
In this course, users will learn how to save up to an hour a day at work by incorporating the elements of effective email into their email writing. They'll learn what gets an email noticed, opened, read, and acted upon promptly. Through interactive exercises, they'll be able to write more effective emails using these elements.
In this course, users will find out how to save up to an hour a day by learning when it makes sense to use email and when not to use email. They'll learn about the four best uses for business email: to inform, to make requests, to answer questions, and to document. The course walks users through plenty of examples, and a quiz at the end tests what they have learned.
Write Better Email Master Course: Learn How To Save Time, Frustration, and Get the Results You Want Course
In this course, your users will learn how to write business emails more effectively and save up to an hour a day at work. Your organization's productivity will soar with fewer back-and-forth email exchanges and email chains. Through hands-on exercises and quizzes, users will understand the principles of effective email and practice writing email that gets the results they want the first time. This master course combines three Write Better Email courses: Learn the Best Uses for Business Email Learn What Makes an Effective Business Email Learn How To Write an Effective Business Email
Are you tired of having so many meetings in a day, that you have no time in the work day to complete your job role assignments? In this module you will learn the five step process to hosting and mediating effective meetings.
Get awesome Jobs, Promotions and Pay hikes like an MBA. Begin with Free Yellow Belt Certification Now! What do people who often get promotions and adorable pay hikes year after year do differently? You don’t need to add multiple academic degrees for that. Pay rise is within your reach. All you need is to know this silly logic. In today’s challenging economic environment, every organization in the private sector, government and non-profit is constantly being challenged to evolve and become fit for the future. If they don’t, they perish. It’s like Darwin’s theory of evolution for organizations. So they back employees who can ‘challenge’ and ‘change’ their business processes, products & services to become ‘Future Fit”. Moreover who in today's world wants to keep doing what they are already doing. To become future fit, Lean Six Sigma is a proven formula being used by most successful organizations such as GE, Ford, Bank of America, Amazon, Boeing, Dell, Motorola, 3M, US Army, US Marine Corps, Caterpillar, National Kidney Foundation, etc., Imagine yourself with the right Lean Six Sigma knowledge & certification; you can bring about desperately needed improvements to your organization’s business processes. Remember, organizations hire you for your qualifications and past experience, but they will reward you only when you directly contribute to their strategic goals. You will get promotions and pay hikes, year after year, surpassing all qualification barriers. You don’t have to shred your core strengths and become a Lean Six Sigma professional. Lean Six Sigma supplements core strengths that you already have. So, it’s like a ‘booster’. So whatever be your industry, if you take this course, your managers will want to recognize and promote you! There are many Lean Six Sigma Certification courses, but you first need to know what is relevant to you. You should learn practical tips that can be readily applied not mere academic stuff that you will find in any book. Most courses view Lean Six Sigma as a ‘Quality Management Training’. However, the real power of Lean Six Sigma is in transforming businesses, and not mere ‘quality improvements’! This course is specifically designed for professionals like you, who want to fast track your career. How is this course different from others? I have experienced fast track growth in my 17 years long career, starting off as a trainee in an automotive firm to a senior vice president in bank within 10 years, without an MBA. I attribute this success to my Lean Six Sigma knowledge. It has also given me the ability to seamlessly move across industries. Through a series of courses (starting with this one), I’m going to share my knowledge of Lean Six Sigma and some tips that can help you to achieve similar fast track growth. I’m not just sharing academic information, but instead my tacit knowledge that can help fuel your career, because this world needs professionals who can challenge the status quo and change it ... not just manage stuff! What am I going to get from this course? Over 14 lectures and 1 hour of content! Practical tips on how to use Lean Six Sigma to transform your business and so fuel your career Take the first step; get your Yellow Belt Certification FREE by registering for this course! Get clarity on what type of Lean Six Sigma Certifications (Green Belt, Black Belt, Master Black Belt) should you acquire What is the target audience? Well, anyone can take this course, but it is ideal for those who want to walk home with a fatter pay check, recognition and larger roles. It does not work by pleasing bosses, but instead, by challenging and transforming business processes. Industry and domains don’t matter at all. There are no limitations on experience or industry domain with this course.
Requirements are the foundation of project success. However, many organizations don’t spend enough time developing their requirements before beginning a project or engaging vendors in the procurement process. This lack of front-end strategy results in project overruns, missed expectations, scope creep, and gaps between the project implementation and the desired process improvements. In fact, recent research has shown that companies with poor requirements definition will have three times as many project failures as successes and that organizations pay a premium of as much as 60% on time and budget when they use poor requirements practices on their projects. To help avoid these pitfalls, this course teaches participants an easy to use the process for defining requirements. During this course, participants will learn: the difficulties of requirements definition and how to overcome them; the four types of requirements used in successful projects and procurements; an easy to use the process for defining summary, business, technical and professional services requirements; and best practices, tips, and techniques for comprehensive requirements definition. In addition, participants will engage in hands-on exercises to assist in defining requirements for their project or procurement, and participants will be provided with document templates to assist in the requirements definition process. This course takes approximately one hour to complete.
Save Time With Better Email is the course that will show you how you can save up to an hour a day at work by writing more effective email. You'll get fewer emails while at the same time getting better results. You’ll also save yourself a lot of frustration and get the results you want the first time without a lot of unnecessary back and forth. After you finish this course, you’ll be able to spend less time on email and become a productive superstar.
This module will take about 20 minutes to complete. Eu-stress and Di-stress. One positive, one negative. One can push us to new levels of achievement, the other can kill. In this course, learn the difference between positive and negative stress, and how to manage both to help you achieve the results you desire. Reduce the negative stress in your world by using application exercises and a rich multimedia process. Check process to identify pain points and take action to regulate the stress you experience.
How to communicate assertively in the workplace, as opposed to aggressively. It uses a combination of video, acting, and real-life interactive scenarios to educate the learner while entertaining!
Workplace bullying costs organizations billions every year in lost productivity, efficiency and employee turnover. Workplaces which have a high occurrence of bullying are more likely to have problems with absenteeism, illness and healthcare expenses. Make sure your employees know how to spot workplace bullying and make sure they understand the type of behavior that is unacceptable in the workplace. The effects of workplace bullying The definition of workplace bullying Why do people bully? The consequences of bullying The aggressive nature of bullying Power and control aspects of bullying Why managers are more often bullies Why bullying is sometimes hard to spot Prevention techniques The consequences of bullying The following behavior are covered in the course Inappropriate language, put-downs, insults, and name-calling. Taunting, teasing, or making jokes. Sabotaging another employee's work. Copying, plagiarizing, or stealing work from a co-worker. Deliberately denying co-workers resources. Yelling, screaming, sarcasm, or other verbal abuse. Menacing a co-worker with threatening looks, gestures, and body language. Hazing or initiations that seek to embarrass or humiliate. Unreasonably creating conflict Refusing to work with a co-worker. Physically threatening, shoving, striking, or touching a co-worker. Gossiping or spreading rumors about co-workers. The planting of false information. Using private or confidential information to defame or destroy the reputation of a co-worker. Setting unrealistic standards and deadlines which are unachievable or that are arbitrarily changed without notice or reason. Assigning excessive, unreasonable, and unending amounts of work. Giving unjustly negative performance appraisals. Taking unwarranted disciplinary action. Singling out or treating someone differently Holding a subordinate employee to different standards than his or her peers. Excessive, unneeded, and negative micromanagement. The Effects of Workplace Bullying Employee turnover Lost productivity Low company-wide morale Destroys creativity Cost to employee health Destroys organizational reputation The course includes a full HD video and an employee quiz.
This retail shrinkage prevention program overs both internal and external factors that affect shrinkage in retail stores. The techniques outllined in the course will teach your associates how to make loss prevention part of their everyday routine. The course has four sections: Awareness External Losses Internal Theft Operational Error Your employees will be taught simple prevention techniques that can be applied every day. How to deal with short change artists. How to recognize shoplifters. How customer service and attentiveness can prevent shoplifting. The career benefits of preventing shrinkage The tricks shoplifters use How shoplifters are nearly impossible to profile...they come from all ages, backgrounds and ethnicities Techniques to thwart credit card fraud. The best practices for taking cash, giving change and register security How internal theft is the largest portion of shrinkage Inspection and security of employee bags
This workplace ethics course focuses on the specific behaviors that are unethical in the workplace and delivers them in a direct, no-nonsense style that will let your employees know what is unacceptable in every workplace. The theft of workplace resources such as office supplies and photo copies. Stealing merchandise from warehouses or retail locations. Infringing on patents or copyrights. Stealing credit for work done by co-workers. Inflating time worked or business expenses, or falsifying pay records. Employees working less than capable. Socializing during work hours. Social media use during work hours. Falsifying company documents to pass inspections. Lying to or misleading customers. Falsifying the results of research and development. Over-promising results. Destroying or hiding sensitive company documents and emails Violating anti-trust laws. Manipulating financial data. Breaking safety rules or procedures. Violating insider trading laws. Sharing or viewing confidential patient, employee or customer data with approval. Gossiping or spreading rumors. Verbal intimidation. Menacing co-workers, customers, vendors, or other work associates. Sexual Harassment or discrimination. Offering, giving or accepting bribes. Breaking FCPA laws. The consequences of ethical violations. The course includes a full HD video and an employee quiz.
Organizations that have seen the critical need to attract and retain diverse talent and have made diversity and inclusion part of their core values have proven to be far more successful than those that have not. Diversity ignites creativity and innovation and allows organizations to serve their increasingly diverse customer bases. Focusing on workplace diversity has become so important that all employees have an obligation to educate themselves on what diversity is, why it’s so important and the steps they need to take to embrace it and participate in it. This 2017 produced course covers: What is diversity? Why is diversity important? How can employees embrace diversity? Why diversity is a business imperative. Why diversity is more than protections of court mandated groups. Finding common ground with people who come from different backgrounds, beliefs and experiences. Why all interactions should begin with respect. Understanding personal biases. How open communication will stop anger and resentment. Non-verbal communication. Discovering personal biases. And more.
Diversity and inclusion are vital in today's government workplace. With the changing demographics of citizen populations, organizations must strive for a diverse workplace to serve a diversity citizen base. This course teaches your employees what diversity is, why it's important and how to embrace it. Focusing on workplace diversity has become so important that all employees have an obligation to educate themselves on what diversity is, why it’s so important and the steps they need to take to embrace it and participate in it. This 2017 produced course covers: What is diversity? Why is diversity important? How can employees embrace diversity? Why diversity is an imperative in government? Why diversity is more than protections of court mandated groups. Finding common ground with people who come from different backgrounds, beliefs and experiences. Why all interactions should begin with respect. Understanding personal biases. How open communication will stop anger and resentment. Non-verbal communication. Discovering personal biases. And more.
This retail service course follows our host through his day as he travels to a clothing store, a sporting goods store, a stereo store, a flower shop and a hardware store. During his journey he also has telephone service experiences with his doctor and with the cable company. Both good and bad examples of retail customer service are presented as our host proceeds through his day. This course has 4 parts. PART ONE Making Your Customers Feel Welcome Think of each customer as an invited guest Personally welcome each visitor to your store Use a simple and natural greeting Treat the customer like YOU would like to be treated PART TWO Giving Your Undivided Attention Make people feel important – like they matter to you! Stop what you’re doing and help the customer Nothing is more important than focusing on a customer PART THREE Going the Extra Mile “Is there anything else I can do?” Follow through on all your promises Find out what you can REALLY do to help the customer PART FOUR Showing You Appreciate Your Customer’s Business Say, “Thank you!” Encourage your customers to tell their friends about you Invite the customer back to the store
Welcome to the Write Better Email series of courses, which aim to help you spend less time on email and become more productive in your work life. In this introductory course, you’ll learn the best practices that can get you the results you want with email, the first time.
Teen Biz Network (TBN) is an educational program teaching teens business, money, and entrepreneurship! Through our school-ready curriculum, we transform how teens view business and money! And we help them start their own businesses and help them grow. This course will teach facilitators and teachers how to teach the 5 modules; and help each student prepare a REAL business plan! Facilitators and teachers walk away with a certification and are ready to teach the course to their students. The modules include framework, marketing, financial, sales, and launch strategy!
The Self Storage 101 Operations Manual is THE resource for the independent self storage owner/operator. Created by owner/operators, this reference tool is designed to help the owner/operator more effectively and efficiently manage his or her self storage facility. The content is simple, yet pertinent and real, full of day to day functions, sales skills, needed forms and an employee manual
Million Dollar Butterflies (MDB) is an educational program teaching kids business, money, and entrepreneurship! Through our school-ready curriculum, we transform how kids view business and money! And we help them start their own businesses and help them grow. This course includes 1 module that produces a REAL business plan! Students walk away with a completed business concept and business plan! The module includes framework, marketing, financial, sales, and launch strategy!