In this course, users will learn how to save up to an hour a day at work by practicing how to write effective business emails. Users will learn email-writing strategies and best practices that they can begin using right away. Through hands-on writing exercises and a quiz, they will learn how to write business emails that avoid a lot of unnecessary back and forth and gets the results they want the first time.
In this course, users will learn how to save up to an hour a day at work by incorporating the elements of effective email into their email writing. They'll learn what gets an email noticed, opened, read, and acted upon promptly. Through interactive exercises, they'll be able to write more effective emails using these elements.
In this course, users will find out how to save up to an hour a day by learning when it makes sense to use email and when not to use email. They'll learn about the four best uses for business email: to inform, to make requests, to answer questions, and to document. The course walks users through plenty of examples, and a quiz at the end tests what they have learned.
Write Better Email Master Course: Learn How To Save Time, Frustration, and Get the Results You Want Course
In this course, your users will learn how to write business emails more effectively and save up to an hour a day at work. Your organization's productivity will soar with fewer back-and-forth email exchanges and email chains. Through hands-on exercises and quizzes, users will understand the principles of effective email and practice writing email that gets the results they want the first time. This master course combines three Write Better Email courses: Learn the Best Uses for Business Email Learn What Makes an Effective Business Email Learn How To Write an Effective Business Email
Are you tired of having so many meetings in a day, that you have no time in the work day to complete your job role assignments? In this module you will learn the five step process to hosting and mediating effective meetings.
Get awesome Jobs, Promotions and Pay hikes like an MBA. Begin with Free Yellow Belt Certification Now! What do people who often get promotions and adorable pay hikes year after year do differently? You don’t need to add multiple academic degrees for that. Pay rise is within your reach. All you need is to know this silly logic. In today’s challenging economic environment, every organization in the private sector, government and non-profit is constantly being challenged to evolve and become fit for the future. If they don’t, they perish. It’s like Darwin’s theory of evolution for organizations. So they back employees who can ‘challenge’ and ‘change’ their business processes, products & services to become ‘Future Fit”. Moreover who in today's world wants to keep doing what they are already doing. To become future fit, Lean Six Sigma is a proven formula being used by most successful organizations such as GE, Ford, Bank of America, Amazon, Boeing, Dell, Motorola, 3M, US Army, US Marine Corps, Caterpillar, National Kidney Foundation, etc., Imagine yourself with the right Lean Six Sigma knowledge & certification; you can bring about desperately needed improvements to your organization’s business processes. Remember, organizations hire you for your qualifications and past experience, but they will reward you only when you directly contribute to their strategic goals. You will get promotions and pay hikes, year after year, surpassing all qualification barriers. You don’t have to shred your core strengths and become a Lean Six Sigma professional. Lean Six Sigma supplements core strengths that you already have. So, it’s like a ‘booster’. So whatever be your industry, if you take this course, your managers will want to recognize and promote you! There are many Lean Six Sigma Certification courses, but you first need to know what is relevant to you. You should learn practical tips that can be readily applied not mere academic stuff that you will find in any book. Most courses view Lean Six Sigma as a ‘Quality Management Training’. However, the real power of Lean Six Sigma is in transforming businesses, and not mere ‘quality improvements’! This course is specifically designed for professionals like you, who want to fast track your career. How is this course different from others? I have experienced fast track growth in my 17 years long career, starting off as a trainee in an automotive firm to a senior vice president in bank within 10 years, without an MBA. I attribute this success to my Lean Six Sigma knowledge. It has also given me the ability to seamlessly move across industries. Through a series of courses (starting with this one), I’m going to share my knowledge of Lean Six Sigma and some tips that can help you to achieve similar fast track growth. I’m not just sharing academic information, but instead my tacit knowledge that can help fuel your career, because this world needs professionals who can challenge the status quo and change it ... not just manage stuff! What am I going to get from this course? Over 14 lectures and 1 hour of content! Practical tips on how to use Lean Six Sigma to transform your business and so fuel your career Take the first step; get your Yellow Belt Certification FREE by registering for this course! Get clarity on what type of Lean Six Sigma Certifications (Green Belt, Black Belt, Master Black Belt) should you acquire What is the target audience? Well, anyone can take this course, but it is ideal for those who want to walk home with a fatter pay check, recognition and larger roles. It does not work by pleasing bosses, but instead, by challenging and transforming business processes. Industry and domains don’t matter at all. There are no limitations on experience or industry domain with this course.
Sometimes choices are tough. We second guess our decisions, or stall making one to start with. In this Effective Leader’s Guide for making decisions, learn the steps to make more strategic choices and feel comfortable with the decisions you have made. Using application exercises and a rich multimedia process you will soon be more comfortable in your own skin, and more effective with your choices by applying what you have learned in this foundational online course. This training course will take about 30 minutes to complete and includes: Know Your Values Identify Your Priorities Gather Information Determine the Options Go With Your Gut Commit and Move Forward Evaluate Course Summary and Test
High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This workshop identifies these challenges and helps your participants push through to success. With our High Performance Teams (Remote Workforce) workshop, participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.
High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. With our High Performance Teams (Non -remote Workers) workshop, participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be. With our Team Building for Managers workshop, participants will learn how important team building is and how beneficial it can be. Through this workshop, participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams.
Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. . With our “Team Building through Chemistry” workshop, participants will discover the specifics of how building a team through chemistry will lead to success.
There were an estimated one billion virtual workers in 2012, and the number continues climbing and will do so well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment. With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce.
Don't Make These Common Marketing Mistakes! Most people have the ability to offer some kind of service or product online. If someone is looking for what you do and it’s something they can’t do or don’t have the time for, they will pay you to do it. But you don’t want to put all your eggs in one basket. Demand for skills change, and that’s why it’s necessary to make sure you can offer multiple sets of skills. For this, you need to keep updating your skills. Even when you outsource services to clients, you want to have knowledge of the basics on whatever you are offering. You never know if an outsourcer fails to complete a task or does it incorrectly. You may not have the time to have them correct it due to deadline pressures. It’s during these times that knowing about what you are offering can help you to step in and finish the job. You want to avoid missing deadlines as much as possible. That is a difficult situation to reverse. Of course, having dependable resources in the first place will limit this situation from arising. When considering outsourcers, have them do some jobs that are exclusively for you, in the beginning, to see how they per-form. Again, having a grasp on the basics of the task they perform will help you evaluate their skills. Once you are confident of their abilities, you can use those resources to perform work for your clients.
Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, employees can effectively deal with the most difficult customers and both parties can end the conversation satisfied. With The Handing A Challenging Customer workshop, participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better. Through this workshop, participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites, webchats, and even smart phone apps. The customer experience begins long before the purchase is made. With our “Non-Telephone Customer Support” workshop, your participants will discover the new opportunities in customer support services via the internet, but also how to use these opportunities to their advantage.
Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
The meaning of Telephone Etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events can become more easily managed with this great workshop. With our Telephone Etiquette workshop, participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, participants will improve on almost every aspect of their career.
For many people, the term Contact Center relates to sales calls and telemarketers. There are so many avenues that a contact center can be of assistance within a company that do not pertain to sales calls. A contact center can provide customer support, information technology support, and much more. The key to having a great customer experience using a contact center is in the training. A well trained contact center can be the difference between gaining more customers and losing customers. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount. With our “Contact Center Training” workshop, participants will discover the basic elements of being an effective employee of a contact center.
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining your current cliental. A more confident employee is also one that is happier, and happier employees will produce happier customers. Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.