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Actions & Attitudes: Providing Extraordinary Retail Service (Course)

Author: TrainingABC

Category: Online Business Training > Customer Service

This retail service course follows our host through his day as he travels to a clothing store, a sporting goods store, a stereo store, a flower shop and a hardware store. During his journey he also has telephone service experiences with his doctor and with the cable company. Both good and bad exa...

Keywords: customer service, retail, service, store, training, Employee

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# Licenses 1 5 15 25 50 100 200
Included Modules:
  • 99260

    Actions & Attitudes: Providing Extraordinary Retail Service This retail service course starts with a video which is set in a clothing store, hardware store, flower shop and electronics store.  Our host travels through his life and good and bad service examples fill his day.  The course ends with a quiz to ensure retention of the training.