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84168

Customer Service Basics (Course)

Author: Flevy

Category: Online Business Training > Customer Service

This is a 23-slide PowerPoint. Customer service is about how a company deals with its consumers before, during and after a purchase of a product or use of a service. It is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or serv...

Keywords: Operations, strategy, marketing, sales, customer service

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    Customer Service Basics This is a 23-slide PowerPoint. Customer service is about how a company deals with its consumers before, during and after a purchase of a product or use of a service. It is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or serv... more

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