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84171

Delivering Service Excellence (Course)

Author: Flevy

Category: Online Business Training > Customer Service

This is a 112-slide PowerPoint. Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your frontline staff with the skills to create a quality experience for your customers, you dif...

Keywords: customer service, Service Excellence, Operational Excellence, organization, change, human resources, Operations

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    Delivering Service Excellence This is a 112-slide PowerPoint. Every organization depends on customer service. Due to rising customer expectations, delivering excellent service is no longer a choice but a necessity. When you equip your frontline staff with the skills to create a quality experience for your customers, you dif... more

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