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Handling a Difficult Customer (Course)

Author: CTP Training

Category: Online Business Training > Customer Service

Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a ...

Keywords: call center, contact center, customer service, telephone skills, leadership, Management, personal development, professional development

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    Handling a Difficult Customer Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a ... more