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Telephone Etiquette (Course)

Author: CTP Training

Category: Online Business Training > Customer Service

The meaning of Telephone Etiquette can sometimes be difficult to describe.  It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events c...

Keywords: call center, contact center, customer service, telephone skills, leadership, Management, personal development, professional development

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    Telephone Etiquette The meaning of Telephone Etiquette can sometimes be difficult to describe.  It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events c... more