Business Online Training Courses
Coggno is proud to be the largest supplier of quality online business training courses. Learners are able to choose from an astounding variety of coursework including management training courses, business planning, ethics and much more. Content creators are encouraged to join Coggno to list their course offerings as part of the largest, easiest-to-use online learning marketplace.
From
$12.00
Time Management for Supervisors Course
Category: Online Business Training > Customer Service
This course will take approximately 22 minutes to complete. The main objective of this session is to help you work more efficiently and productively.
Keywords: Time Management for Supervisors, Management, leadership
From
$12.00
Motivating Employees - Tips and Tactics for Supervisors Course
Category: Online Business Training > Customer Service
This course will take approximately 21 minutes to complete. The main objective of this session is to provide you with tips and tactics to motivate your employees to perform at their best. By the time this session is over, you should be able to recognize that motivators vary from person to per ... More
Keywords: Motivating Employees - Tips and Tactics , Management, leadership
From
$12.00
Coaching for Superior Employee Performance - Techniques for Supervisors Course
Category: Online Business Training > Customer Service
This course will take approximately 27 minutes to complete. The main objective of this session is to discuss coaching and why it is an important part of your job. By the time the session is over, you should be able to recognize the benefits of coaching, identify the role of the coach, underst ... More
Keywords: Coaching for Superior Employee Performan, Employee Performance, supervisor, customer service
From
$4.00
Category: Online Business Training > Soft Skills
Effective meetings are indispensable vehicles for action and performance on different organizational levels. This course reviews various types of meetings and analyzes the conditions that must be fulfilled to ensure their effectiveness. Pay close attention, as your role, as a meeting participant, i ... More
Keywords: Effective Meetings, business, soft skills
From
$4.00
Category: Online Business Training > Soft Skills
Group performance has a substantial impact on goal accomplishments and employee satisfaction. This course reviews the role of groups within an organization and the various factors that influence the functioning of a group. The overview will help you to evaluate the performance of groups and teams t ... More
Keywords: Group Dynamics, business, soft skills
From
$4.00
Generations in the Workplace Course
Category: Online Business Training > Soft Skills
This course examines the differences between Baby Boomers, Gen Xers and the new Millenials (Gen Y(Why?) in the workplace. The generational influences of each group are examined as well as the cultural impact on the workplace. Methods for closing the generational gap are discussed as well as techniq ... More
Keywords: Generations in the Workplace, Gen X, Baby Boomers, Millenials, soft skills
From
$4.00
Excellent Customer Service Course
Category: Online Business Training > Customer Service
The global marketplace has created a heightened need to compete on many levels particularly customer service. This course defines customer service principles and provides steps towards service improvement.
Keywords: Excellent Customer Service, soft skills, customer service
From
$4.00
Category: Online Business Training > Soft Skills
Understanding emotional intelligence is important to both management and staff. This course reviews the concept of emotional intelligence and its importance in the workplace.
Keywords: Emotional Intelligence, soft skills, human resources
From
$4.00
Category: Online Business Training > Soft Skills
Email has become the dominant communication tool in business today. Email etiquette reviews tone and approaches for composing professional email messages.
Keywords: Email Etiquette, human resources, business
From
$4.00
Effective Complaint Handling Course
Category: Online Business Training > Soft Skills
Dissatisfied customers can become irrational, irate and even abusive towards Customer Service Representatives. Organizations need to be able to address the needs of such customers in a professional and positive manner. This course describes how to properly support an irrational customer, handle emo ... More
Keywords: Effective Complaint Handling, Customer, Customer Care, business, soft skills
From
$4.00
Decisions In The Workplace Managers Edition Course
Category: Online Business Training > Soft Skills
This eLearning course focuses on timely and quality decisions in the workplace. Learners will review techniques for overcoming barriers to decision making.
Keywords: Decisions In The Workplace, managers, leadership, human resources
From
$4.00
Communication in the Workplace Course
Category: Online Business Training > Soft Skills
The information age has produced a communication dependent culture. This course focuses on the role and types of communication in the workplace. Communication strategies and tone are also discussed. The goal is to improve communication effectiveness among participants.
Keywords: communication, soft skills, workplace, business
From
$4.00
Category: Online Business Training > Soft Skills
Business communication is rapidly evolving. This course focuses on how to use technology to communicate effectively in the workplace.
Keywords: Communication Today, business communications, workplace, business, soft skills
From
$60.00
Human Centric Process Analysis and Improvement
Category: Online Business Training > Management
Human-Centric Process Analysis and Improvement The Human-Centric Process Analysis and Improvement online training course is a comprehensive educational experience that builds participant skills in analyzing, understanding and improving business processes. The course teaches how to use Moments ... More
Keywords: Process Analysis, Process Improvement, Business Process Management, Business Process Improvement, Business Process Analysis, Process Leadership, Moments of Truth, Hand-offs, Customer Satisfaction, Cost Savings, Process Quality, Employee Satisfaction
From
$4.00
Strategic Decision Making Course
Category: Online Business Training > Soft Skills
This eLearning course focuses on timely and quality decisions in the workplace. Learners will review techniques for overcoming barriers to decision making.
From
$4.00
Category: Online Business Training > Soft Skills
360 Degree Feedback covers how organizations use 360 degree feedback, the benefits of using 360 degree feedback, and the different methods for collecting 360 degree feedback. This course also covers the type of information provided in 360 degree feedback, and provides information that will help you ... More
Keywords: 360 Feedback, human resources, HR, business, soft skills
From
$4.00
The Excellent Organization Course
Category: Online Business Training > Soft Skills
Excellence is defined as outstanding practice in managing the organization and achieving results, based on fundamental concepts of results, customer focus, leadership, people development, innovation and improvement, and public responsibility. This course discusses the key business drivers that need ... More
Keywords: Excellent Organization, business, soft skills
From
$4.00
Category: Online Business Training > Soft Skills
This course focuses on the development of formal reports in the business environment. The focus in on non-technical report writing.
Keywords: writing reports, business, soft skills
From
$4.00
Category: Online Business Training > Soft Skills
Effective time management skills drive all successful organizations. In this eLearning course you will learn key time management skills that you can adopt in your organization to deliver endless results.
Keywords: time management, business, soft skills
From
$4.00
Category: Online Business Training > Soft Skills
Never before has teamwork been as important as it is today. Team dynamics focuses on stages of group development, communication, and conflict. The course is designed to help individuals acknowledge and reduce barriers to success.
Keywords: team dynamics, business, soft skills
$79.00
High-Impact Business Planning Course
Category: Online Business Training > Business Planning
Your business plan should help you achieve self-sustainability not hinder it! Too many business planning tools build a big bulky plan which does little to help you organize the day-to-day operational actions to meet your annual business goal and objectives. The key to good business planning ... More
Keywords: Business Planning, budget, vision, Business Goals and Objectives
