Creating and maintaining a culture of mutual respect and dignity is central to your organization’s success. To achieve this you must commit to providing a workplace that is free from discrimination, harassment, bullying and retaliation. These types of workplace misconduct often lead to such negative consequences as lowered employee productivity, diversion of organization resources, lost potential profits and reputational harm. This suite of courses helps avoid these negative outcomes by thoroughly training your managers and employees in the prevention of discrimination and harassment.
Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews. Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention. This toolkit builds the skills leaders and managers need to successful conduct Stay Interviews with their employees and build a successful Stay Plan. This Toolkit has been approved for 2 hours of continuing education credit through HRCI.
This is a 72-slide PowerPoint. Training needs analysis is not a compilation of employees' training wants. Neither is it simply talking to a few supervisors or circulating a memo to supervisors asking them to rank the courses listed. To be effective, a training needs analysis has to address business needs and close performance gaps. With the right approach and understanding, you will be able to conduct an effective training needs analysis that ensures training is targeted at the right competencies, the right employees and is addressing a business need. In this training powerpoint, you will learn the meaning and importance of conducting a training needs analysis, understand the components of a training needs analysis, and acquire detailed knowledge on the nine-step process for conducting a training needs analysis. LEARNING OBJECTIVES 1. Understand the meaning and importance of conducting a Training Needs Analysis 2. Gain knowledge on the components of a Training Needs Analysis 3. Understand the common training and evaluation models 4. Acquire detailed knowledge on the nine-step process for conducting a Training Needs Analysis CONTENTS 1. What Is Training Needs Analysis What is a Need? What is Training Needs Analysis? What Training Needs Analysis Is Not The ADDIE Model What is the Impact of a Poorly Designed Training Needs Analysis? Scope of Training Needs Analysis Classification of Training Needs 2. Components of a Training Needs Analysis Components of a Training Needs Analysis Organizational Needs Analysis Task/Job Analysis Person Analysis The Causes & Outcomes of a Training Needs Analysis Key Concerns of Management and Trainers in Needs Analysis The Kirkpatrick Training Evaluation Model 3. How to Conduct a Training Needs Analysis? Nine Steps of Training Needs Analysis Step 1 - Determine Desired Outcomes Step 2 - Link Desired Outcomes with Employee Behavior Step 3 - Identify Trainable Competencies Step 4 - Evaluate Competencies & Determine Gaps Step 5 - Prioritize Training Needs Step 6 - Determine Training Method Step 7 - Conduct Cost-Benefit Analysis Step 8 - Report Analysis & Findings Step 9 - Plan for Training Evaluation Summary
This is a 59-slide PowerPoint with accompanying Word templates The TWI Problem Solving (PS) program trains supervisors in how to solve problems in order to achieve the desired results. Based on the TWI four-step model, the TWI-PS program integrates and elevates the three original TWI skills (JI, JM and JR) into a problem-solving focus. This training presentation teaches you how to isolate the problem and then analyze the problem from the mechanical and people angles to find the root causes. Solutions are identified and prioritized to correct the problem. The results are checked and evaluated for the desired impact. This Training Package Includes: 1. TWI Problem Solving Slides (PowerPoint format) 2. Problem Analysis Sheet (Word format) 3. Causation Analysis Sheet (Word format) 4. Job Methods Breakdown Sheet (Word format) 5. Job Instruction Breakdown Sheet (Word format) 6. Job Relations Problem Solving Sheet (Word format) LEARNING OBJECTIVES 1. Solve problems based on the 4-Step Process for PS 2. Apply the Problem Analysis Sheet and the Causation Analysis Sheet to analyze and identify root causes 3. Apply the JI, JM and JR skills and tools to solve the problem CONTENTS Basic Needs of Supervisors Supervisor's Responsibilities Introduction to Problem Solving Objective of Problem Solving Results from PS Training Comparison of Toyota & TWI Problem Solving Steps What Is a Problem? 4 Steps for Problem Solving Step 1: Isolate the Problem Problem Analysis Sheet Causation Analysis Sheet Step 2: Prepare for Solution Mechanical Problems People Problems Step 3: Correct the Problem Step 4: Check and Evaluate Results Summary
This is a 78-slide PowerPoint. The TWI Job Methods (JM) program teaches supervisors how to improve methods for producing greater quantities of quality products in less time by effectively using available workforce, machines and materials. Participants are taught how to break down jobs into their constituent operations. Every detail is questioned in a systematic manner to generate ideas for improvement. New methods are developed by eliminating, combining, rearranging, and simplifying steps in the process. Job Methods yields significant benefits including reduced cost through productivity gains, increased throughput, and reduced work in process. LEARNING OBJECTIVES 1. Improve job methods based on the 4-Step Process for JM 2. Apply the Job Breakdown Sheet to analyze the current method and develop the new method 3. Utilize the JM Improvement Proposal Sheet to communicate and gain buy in to the new method CONTENTS 1. Introduction to TWI - JM 2. Definition of a Supervisor 3. 5 Basic Needs of Supervisors 4. Demonstration Job: Current Design & New Design 5. 4 Steps for Job Methods Improvement 6. Step 1: Breakdown the Job 7. Job Breakdown Sheet (JM) 8. Step 2: Question Every Detail 9. 5W1H Questions 10. Step 3: Develop the New Method 11. Eliminate, Combine, Rearrange & Simplify (ECRS Framework) 12. Principles Under Simplify 13. JM Improvement Proposal Sheet 14. Step 4: Apply the New Method 15. Examples of Ideas for Improvement 16. Practice Demonstrations: Job Breakdown for Present & Proposed Methods 17. Resistance & Resentment 18. Review of 4 Steps for JM 19. Summary & Closing Comments
This is a 15-slide PowerPoint. Forming a coherent hypothesis is an instrumental tool when analyzing and addressing any business problem. It is a common approach used by management consultants. When evaluating any new, abstract business problem, it is wise to begin by forming an hypothesis related to the problem. A popular consulting framework for forming a hypothesis is PRICE. PRICE is used by strategy consulting firms like McKinsey, Bain, and BCG. It can be used to test a hypothesis, determine if the hypothesis is valid, and answer questions, like, Does the hypothesis make sense? Should it be discarded? Should it be reworded? This document explains the PRICE framework and provides template slides to be used in your own presentations.
This is a 44-slide PowerPoint. The Fiaccabrino Selection Process is a powerful methodology for interviewing and screening the best people for your organization. The objective is to select those people who will be the highest performers with the lowest turnover. (Whereas the methodology was originally developed for a sales organization, it can easily be modified and tweaked for other functions. In fact, it has been used for positions from Marketers to Research Scientists to Pharmacists.) In most sales organizations, your top 20% sales performers generate 80% of the revenues. The question is, why are the other 80% hired? What would happen if sales managers hired sales people who were more like the top 20% and less like the bottom 80%? The result is your sales would significantly multiply and your sales turnover will also drop. This framework teaches you how to identify the top 20% sales performers--the best of the best. The core of the framework is to understand 16 critical Humanistic Attributes. This document will explain each attribute in detail and provide insight into how to evaluate your candidate's competency across each attribute. At the end of the day, the candidate must excel across all 16 of the Humanistic Attributes. This document will also discuss common behavioral modes and includes scoring/evaluation templates that can be used during the evaluation process. The Fiaccabrino Selection Process was developed by Charles Fiaccabrino, who is also the author of this document. Charles is a seasoned sales executive, having served as the Regional Sales Manager for 22 years of a Fortune 200 company (with revenues of over $50B in 2012). During that time, he earned the highly coveted Presidents Achievement Award 20 times (a performance record at the time). Charles was known within the company as "Mr. Roche." What was undoubtedly the core reason for his success as a manager is his ability to evaluate people. Through his selection process outlined in this presentation, Charles hired some of the greatest performers in the history of his company. Here are some testimonials from former executives of Roche (original letters embedded in the document): "... you have earned the respect, the admiration and the affection of dozens, probably hundreds, of Roche people whose lives you have touched as friend, counselor, mentor, leader." -- Irwin Lerner, former CEO "All of your colleagues at Roche Diagnostics, who refer to you as 'Mr. Roche,' are quite proud of your accomplishments ... I understand you were also responsible for hiring and coaching over 100 Roche employees who have and will continue to follow in your footsteps." -- Patrick Zenner, former CEO "In all these years, almost 30 to be exact, I'm positive no one person cared as much or worked as hard to make Roche Diagnostics great!" -- Tom Mac Mahon, former GM * * * * * After retiring from Roche at 65, Charles has consulted for a company to help them identify qualified sales candidates. Using the Fiaccabrino Selection Process, Charles helped reduce the turnover at the company from 35-40% to 2%.
62-slide PowerPoint. Developed by the Florida State University, the ADDIE Model is a systematic approach used by instructional designers and content developers to create instructional course materials. Comprising five simple phases - Analyze, Design, Develop, Implement and Evaluate, the model has been adopted as the standard method by many instructional designers because of its flexibility. The ADDIE model represents a lean, dynamic, flexible guideline for building effective training and performance support tools. The model helps to save time and money by catching problems while they are still easy to fix. CONTENTS 1. What is Instructional Design 2. Overview of the ADDIE Model 3. The Five Phases of ADDIE for Instructional Design (a) Analyze (b) Design (c) Develop (d) Implement (e) Evaluate You may also be interested in the following related documents: 1. Training Needs Analysis 2. Kirkpatrick Model for Evaluating Training Programs
Improving Employee Engagement is a priority in most Talent and HR Strategies. This presentation provides a 5-step approach to building a culture of Employee Engagement. This processed was developed by Aon Hewitt based on the Aon Hewitt Top Companies for Leaders study. Best practices from the leading organizations have shown leaders lead the way to a culture of Employee Engagement. These leaders focus on building skills, empowering others, and driving individual accountability to take ownership of one's own engagement. Thus, engaging leadership is the first step in our model: 1. Build Engaging Leadership 2. Create a Compelling Employee Value Proposition (EVP) 3. Grow our Talent 4. Enable Engagement and Performance 5. Focus on the Individual This document also includes templates you can use for your own business presentations.
Basic Policies which most firms have to comply:HR, OSHA, Drug & Alcohol etc.
The purpose of this class is to provide you with basic information on the federal regulations governing affirmative action, Office of Federal Contractor Compliance Programs (OFCCP), and the affirmative action plan preparation process. As a result of this class you will understand why your organization has to comply with affirmative action regulations, the impact of non-compliance, how to comply and manage an OFCCP audit. You will also earn HRCI and SHRM credits and a certificate upon completion. See more at: Introduction to Affirmative Action
This module will take about 40 minutes to complete. Are you interested in understanding how to create a safe work environment where all of your employees can achieve their full potential? This course explains how to avoid sexual harassment in order to create a pleasant and professional workplace where everyone thrives! As a manager, you have the opportunity to help your employees understand how to avoid sexual harassment. In addition to learning essential information about sexual harassment, through application exercises and a rich multimedia process, you will learn simple, practical strategies to make sure all of your employees are comfortable and productive at work.
This module will take about 30 minutes to complete. Learn how to avoid sexual harassment in order to create a pleasant and professional work environment for you and all of your colleagues! Everyone should make sure that others feel safe at work. This course covers essential information about sexual harassment and through application exercises and a rich multimedia process, you will learn simple, practical ways to avoid sexual harassment so that you and your colleagues will be comfortable and productive at work.
This online training course is designed to interactively engage safety sensitive function employees to learn that a Drug & Alcohol testing program works the general way. There is a supplementary document provided which can be filled-out by an administrator to give actual site-specific information to the learner. The course content of this training program can be specifically tailored to your workplace upon request. Content of the online course: Introduction Definitions Testing Types Test Procedures What if I fail? Confirmatory Quiz
Substance abuse affects the performance and results of both the employee and employer. To make sure that employees don't indulge in abuse of substances, Substance Abuse for Employees online training course has been designed. This training program includes but are not limited to the following: Physical and mental effects of drug and alcohol abuse Common myths about drugs and alcohol Signs, symptoms and effects of substance abuse Testing methods and their procedures Reporting suspected impairment
Harassment in the workplace can cost an employer millions for lawsuits each year. Because of this offensive behavior, employee productivity can also go down. Training for avoiding sexual harassment in the workplace should be conducted for the benefit of both the employer and the employee. This online training course will give you the main points to remember about sexual harassment in the workplace. Upon completion of this training program, a candidate will learn to: Identify sexual harassment behaviours and stop them Distinguish between sexual harassment and racial attacks Become aware of the laws covering sexual harassment so that they can avoid any occurrence of the incident
Every year, millions of dollars are spent defending sexual harassment lawsuits and paying damages and settlements. You should understand the kinds of conduct that can be considered harassment, the defenses available to the employer, how to prevent and punish harassing conduct, and how to document investigations and discipline. Duration: 26 minutes
Supervisors need to know how to stay on solid legal ground when dealing with private information of their employees. Privacy is an area that does not have one clear-cut set of standards from one major federal law. But various federal, state, and local laws do govern how employers should treat employee information. Duration of this online training program: 25 minutes
Performance evaluations often become evidence in court cases, and evaluations that don't measure up are especially damaging to an employer's case. That's why you need to understand the importance of evaluating your employees, and you need to know the best ways to provide feedback. Duration: 30 minutes
Harassment at work is a leading cause of employment lawsuits, and supervisors are in the best position to prevent, recognize, and deal with harassing conduct. Harassment based on race, religion, color, national origin, gender, disability, and age is covered under major federal laws. Duration of this online course: 24 minutes