How to communicate assertively in the workplace, as opposed to aggressively. It uses a combination of video, acting, and real-life interactive scenarios to educate the learner while entertaining!
Benchmarking is the continuous process of measuring one's products, services, and practices against the toughest competitors, or those recognized as industry leaders. Benchmarking can help your organization anticipate changes, develop performance targets, and gain insight into the reasons for differences in performance. This course will help you learn how to benchmark, learn about different types of benchmarking, and discover opportunities for benchmarking in your organization!