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Job Descriptions -- How to Write Them Effectively Course

This course will take approximately 27 minutes to complete. This training presentation will explain how to write effective job descriptions. At the end of the training session, you will be able to define the purpose of job descriptions; identify the key elements of an effective job description; gather and organize the necessary information; write complete, accurate, and objective job descriptions; and help us comply with employment laws.

Visited 2,112 times

Becoming a Leader - How to Prepare for a Leadership Role Course

If you want to be a leader in the workplace, you need to prepare to assume leadership roles. You must go from being a follower to being a the one who guides, directs, motivates, and manages. This transition takes time, experience, skills, and commitment. But if you want to lead others, you can. This session will tell you how to be ready when the right opportunity comes along.

Visited 1,894 times

How to Lift and Transfer Patients Safely Course

By the time the session is over, you should be able to identify patient-handling hazards; understand basic rules for safe patient lifts and transfers; use mechanical lifting and transferring equipment to spare your back; prepare properly for patient lifts and transfers; and use safe techniques in a variety of patient lift and transfer situations. Duration: 36 minutes

Visited 1,428 times

How to Prevent and Respond to Bullying at Work Course

The main objective of this session is to help you understand bullying at work so that you can help prevent it and respond effectively to it if it occurs. By the time the session is over, you should be able to: Understand why workplace bullying is a problem; Recognize bullying when it occurs in the workplace; Understand what motivates bullying; Identify common characteristics of bullies; Take steps to help prevent bullying at work; and Know what to do if you are bullied or witness bullying. Duration: 31 Minutes.

Visited 2,224 times

How to Manage Time Wisely - A Guide for Employees Course

This course will take approximately 28 minutes to complete. This session will focus on practical techniques and information that you can start using right away to gain more control over your busy work schedule. It will cover everything from eliminating time wasters to planning your workday to making time-wise decisions. The bonus of this training session is that everything you learn today about time management on the job can easily be applied to managing your personal life more efficiently as well.

Visited 1,960 times

How to Maintain Customer Loyalty Course

This course will take approximately 17 minutes to complete. The objective of this online training course is to help customer service representatives understand the importance of customer loyalty and discover ways that they can promote it. At the end of this training session trainees will be able to recognize the value of loyal customers, understand how to build and maintain loyalty, identify and meet customer expectations, and provide superior service that generates loyalty.

Visited 1,892 times