This course will take approximately 27 minutes to complete. This training presentation will explain how to write effective job descriptions. At the end of the training session, you will be able to define the purpose of job descriptions; identify the key elements of an effective job description; gather and organize the necessary information; write complete, accurate, and objective job descriptions; and help us comply with employment laws.
This course will take approximately 25 minutes to complete. This training presentation will help you recognize the benefits and goals of new employee orientation, assume a leadership role in the process, determine the topics to be covered, and plan and execute successful orientations.
If you want to be a leader in the workplace, you need to prepare to assume leadership roles. You must go from being a follower to being a the one who guides, directs, motivates, and manages. This transition takes time, experience, skills, and commitment. But if you want to lead others, you can. This session will tell you how to be ready when the right opportunity comes along.
By the time this session is over, you should be able to realize the risks; identify risk factors; understand the effects of workplace violence; take effective measures to prevent violence; recognize signs of impending violence; and protect yourself in violent situations. Duration: 20 minutes
By the time this session is over, you will be able to recognize slips, trips, and falls as a serious safety problem; identify slip, trip, and fall hazards on the job; avoid and eliminate slip and trip hazards; use stairs and ladders safely to avoid falls; and minimize injuries if you do fall. Duration: 17 minutes
By the time the session is over, you should be able to identify patient-handling hazards; understand basic rules for safe patient lifts and transfers; use mechanical lifting and transferring equipment to spare your back; prepare properly for patient lifts and transfers; and use safe techniques in a variety of patient lift and transfer situations. Duration: 36 minutes
This course will take approximately 24 minutes to complete. Smoking harms nearly every organ in your body and diminishes your overall health. Smoking is a leading cause of diseases such as cancer and heart disease. During this session you’ll learn all about smoking and how to quit.
The main objective of this session is to help you understand bullying at work so that you can help prevent it and respond effectively to it if it occurs. By the time the session is over, you should be able to: Understand why workplace bullying is a problem; Recognize bullying when it occurs in the workplace; Understand what motivates bullying; Identify common characteristics of bullies; Take steps to help prevent bullying at work; and Know what to do if you are bullied or witness bullying. Duration: 31 Minutes.
This course will take approximately 28 minutes to complete. This session will focus on practical techniques and information that you can start using right away to gain more control over your busy work schedule. It will cover everything from eliminating time wasters to planning your workday to making time-wise decisions. The bonus of this training session is that everything you learn today about time management on the job can easily be applied to managing your personal life more efficiently as well.
This course will take approximately 17 minutes to complete. The objective of this online training course is to help customer service representatives understand the importance of customer loyalty and discover ways that they can promote it. At the end of this training session trainees will be able to recognize the value of loyal customers, understand how to build and maintain loyalty, identify and meet customer expectations, and provide superior service that generates loyalty.