This harassment prevention course made specifically for managers, covers the critical information managers need to know to comply with federal harassment law and prevent it in the workplace they manage. This course covers: The employee groups protected by federal law. The reasonable person standard. Hostile environment harassment. Harassing or discriminatory behaviors that result in a tangible employment action. Quid Pro Quo harassment. How harassment can be perpetrated by persons who are not employees like contractors, customers and vendors. How harassment can occur anywhere that an employee represents their organization. Behaviors that lead to illegal workplace harassment. Sending offensive or harassing emails. Viewing offensive websites. Using social networking sites for harassing or offensive behavior. Verbal, physical or cyber bullying. The use of demeaning or offensive names. Gossiping or spreading rumors about co-workers. Telling insensitive jokes. Menacing looks or gesture. Sexual Harassment. Making disparaging comments about a person’s job ability. Texting pictures, messages or videos. Excluding or isolating someone from work-related activities and assignments because of a non work-related reason. Using crude or offensive language. Making derogatory comments about a person’s sexual orientation. Making jokes or comments about a person’s physical attributes Inappropriate remarks or jokes about a woman’s pregnancy. Offensive gender based comments or behaviors. The managers top priorities for prevention harassment. The manager's role in preventing harassment. Educating employees through ongoing, formal training sessions. Providing less formal counseling sessions. Reporting harassment. Watching for the warning signs of unreported harassment. Taking a harassment complaint. Confidentiality. The consequences of engaging in harassment. Retaliation. Harassment prevention. The course contains a full HD video and employee quiz.
This classic video-based course based on the best-selling business book of the same name describes that in order for an organization to change, the leader has to change. Leaders must be willing to shed old management habits and allow employees to participate in the leadership process. In order to include employees in the company’s decision-making process, managers need to: Stop answering questions and start asking them Stop making decisions for people and let them make their own Stop speaking first and instead speak last It is only when employees are asked to stretch and grow that they fully function at their jobs and begin to play a vital and meaningful role in the strategic plan for the company’s future. Because people, like buffalo, observe authors Belasco and Stayer, will follow as long as someone insists on leading. Unfortunately, along with such an aimless “tag-along” position, people don’t bother to put forth their best work or show off their inherent creativity. Much of that spirited productivity and creative energy is trampled by the herd and never seen by either the company or the company’s customers. By letting employees lead, an organization will not only have the opportunity to realize its own highest goals, but it can help individuals reach and enjoy new levels of job satisfaction along with a real sense of pride and accomplishment. This course includes a video and employee quiz.
Embracing the talents of people from all cultures, races, ethnicities, faiths, beliefs and personal experiences is imperative for organizations that wish to succeed in today’s increasingly diverse world. Managers also have the crucial job of educating their employees about what diversity is, why it’s important and how to embrace it and participate in it. Providing this education is a constant day-to-day process that involves reinforcing the organization’s training programs and enforcing the policy itself through reminders, coaching and direct training. This 2017 course covers: What is diversity? Why is diversity important? How can managers embrace diversity? How managers and supervisors can influence a successful diversity and inclusion program Why it’s critical that managers take the time to discover their own biases. Why managers should include diversity and inclusion as part of all of their work decisions.
Crowd control is a public security practice where large crowds are managed to prevent the outbreak of crowd crushes, affray, fights involving drunk and disorderly people or riots. Crowd crushes in particular can cause many hundreds of fatalities. Crowd control can involve privately hired security guards as well as police officers. Crowd control is often used at large, public gatherings like street fairs, music festivals, stadiums and public demonstrations. At some events, security guards and police use metal detectors and sniffer dogs to prevent weapons and drugs being brought into a venue.
Disaster management (or emergency management) is the creation of plans through which communities reduce vulnerability to hazards and cope with disasters. Disaster management does not avert or eliminate the threats; instead, it focuses on creating plans to decrease the effect of disasters. Failure to create a plan could lead to human mortality, lost revenue, and damage to assets. Currently in the United States 60 percent of businesses do not have emergency management plans. Events covered by disaster management include acts of terrorism, industrial sabotage, fire, natural disasters (such as earthquakes, hurricanes, etc.), public disorder, industrial accidents, and communication failures.
In their book In Search of Excellence, McKinsey consultants Tom Peters and Robert Waterman found 8 common themes which they argued were responsible for the success of 14 identified companies of "excellence." The framework is known as the 8 Attributes of Management Excellence. The research and theorizing of this framework was based on the McKinsey 7-S Model, also authored by Peters and Waterman. The 8 attributes are: 1. A Bias for Action 2. Close to the Customer 3. Autonomy and Entrepreneurship 4. Productivity through People 5. Hands-on, Value-driven 6. Stick to the Knitting 7. Simple Form, Lean Staff 8. Simultaneous Loose-Tight Properties In an interview, Peters later also added a 9th attribute: Capabilities Concerning Ideas, Liberation, and Speed.
Leadership is the process of influencing others to achieve the organizational goals. Leadership is an interaction between the leader, the followers, and the situation.
Performance reviews can be a powerful tool for having a successful and productive year. However, many managers and employees consider them to be ineffective, or a waste of time. In this course we'll discuss six key factors that directly impact the effectiveness of a performance review. In this course you'll learn how to turn a performance review into a strategic opportunity to connect with your employees (or your boss) to clarify goals, make course corrections, offer coaching and encouragement, and provide a vehicle for consistent performance improvement.
Company culture can be to blame when an organization is not achieving desired results. Oftentimes, this assessment is correct. This course will help you understand what your current culture is and what you want it to be. It will introduce a three step process on how to successfully make culture change within your organization.
This module will take about 40 minutes to complete. New to a leadership role? You’re in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the ‘in’s and out’s’ of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.
This module will take about 40 minutes to complete. Are you interested in understanding how to create a safe work environment where all of your employees can achieve their full potential? This course explains how to avoid sexual harassment in order to create a pleasant and professional workplace where everyone thrives! As a manager, you have the opportunity to help your employees understand how to avoid sexual harassment. In addition to learning essential information about sexual harassment, through application exercises and a rich multimedia process, you will learn simple, practical strategies to make sure all of your employees are comfortable and productive at work.
This module will take about 30 minutes to complete. Have a great rapport with your employees and your peers? You’re not done yet! Learning how to manage up is a key component of any successful career. Through application exercises and a rich multimedia process, this course will teach you what you need to know to create positive relationships with those you report to.
This module will take about 30 minutes to complete. It is common to focus on our weaknesses, however weakness will not make you excel. If you want to be an effective leader, it is important to focus on and learn to lead with your strengths. Everyone has strengths. Things they are naturally good at. Do you know your strengths and how they can help you to be an effective leader? This guide will teach you how to identify and lead with your strengths.
This module will take about 30 minutes to complete. As a leader you will have opportunity to coach and mentor others in both official and unofficial capacities. Knowing how to effectively coach and mentor your people is key to both their success and to preparing new leadership to step up. Through application exercises and a rich multimedia process, you will learn the skills to be an effective coach or mentor, and thus be able to build additional leadership capability in your organization.
This module will take about 25 minutes to complete. While you may have a boss and frequent interaction with HR (Human Resources) your career is YOUR career and therefore YOUR responsibility to manage. In this instructive course, learn key steps to identifying what you want out of your career and how to make it happen through application exercises and a rich multimedia process.
This module will take about 40 minutes to complete. Tired of giving feedback that falls on deaf ears? Learn how to give feedback that gets fantastic results with this effective leader’s guide. Feedback can be much more than a criticism at the end of an event, in fact feedback can be both positive and negative and needs to be given not only strategically, but also consistently. Develop the skills to do exactly that through application exercises and a rich multimedia process.
This module will take about 25minutes to complete. For a time, the Disney company got some of its best ideas from the janitor. Leadership can be seen in any role and from any person. Using application exercises and rich multimedia, learn how to identify leadership potential and how to use the influence of ‘unofficial’ leaders to everyone’s benefit.
This module will take about 30 minutes to complete. Have time set aside, but no energy to use the time well? Learn the skills of managing your energy to find yourself getting more done and feeling better while you do it! Through the effective use of application exercises and a rich multimedia process, this course will take you on a journey of discovery to implement a workable plan to energize your life and get more done.
This module will take about 30 minutes to complete. As the internet grows, a touch of the screen can take you through boundaries previously only dreamed of. But do you know which boundaries it is okay to cross (or even encouraged) versus which to not even mention to you that now exist? Using application exercises and a rich multimedia process, this course will take you through basic internet protocol to keep you and your employees safe and focused.
This module will take about 75 minutes to complete. Is she married? Do we have to post externally? These and other potentially loaded questions often appear during discussions regarding hiring. It is vital to understand what is appropriate and what is not when ‘hiring practices’ is the name of the game. However, more than simply providing information, this course will take you through application exercises and provide a rich multimedia experience so that you can immediately apply what you have learned to your current situation.