Creating and maintaining a culture of mutual respect and dignity is central to your organization’s success. To achieve this you must commit to providing a workplace that is free from discrimination, harassment, bullying and retaliation. These types of workplace misconduct often lead to such negative consequences as lowered employee productivity, diversion of organization resources, lost potential profits and reputational harm. This suite of courses helps avoid these negative outcomes by thoroughly training your managers and employees in the prevention of discrimination and harassment.
Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews. Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention. This toolkit builds the skills leaders and managers need to successful conduct Stay Interviews with their employees and build a successful Stay Plan. This Toolkit has been approved for 2 hours of continuing education credit through HRCI.
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees.
Totalview™ Great interviewers are made not born ... said in a different way ... if you want recruiters and hiring managers in your organization to make great hiring decisions, they need the totalView™ online e-learning interviewer training! Interviewing is a skill, and just like becoming a brain surgeon it takes quality instruction and lots of practice to truly become an expert. Why does Totalview™ Work? The totalView™ Toolkit teaches the OMNIview patented “Behavior Based Interviewing” approach, which is the most complete interviewing process in the world. Behavior Based Interviewing allows you to structure both behavioral interview questions AND the many other critical non-behavioral questions you need to have answered to truly assess a candidate’s “fit”.
Project management is the application of knowledge, skills, tools, and techniques to project activities to achieve the planned objectives. Project management brings a unique focus shaped by the goals, resources and schedule of each project. This online training course contains the following 3 courses: Project Management for Managers, Meeting Management, and Become a Contributing Project Team Member.
This learning track contains the following courses: 1. Onboarding New Employees, and 2. Starting a New Job
This learning track contains the following online training courses: Supervision Basics Management Essentials Managing for Success. Much of what managers and supervisors do is solve problems and make decisions. New managers and supervisors, in particular, often solve problems and decisions by reacting to them. They're "under the gun", stressed and very short of time. Consequently, when they encounter a new problem or decision they must make, they react with a decision that seemed to work before. It's easy with this approach to get stuck in a circle of solving the same problem over and over again. Therefore, as a new manager or supervisor, get used to an organized approach to problem solving and decision making.
This learning track contains the following online training courses: 1. Leadership Essentials and 2. Leading the Organization Strategy. There are several definitions of the term "leadership", but typically leadership is the activity carried out by supervisors to oversee the productivity and progress of employees who report directly to them. For example, first-level supervisors supervise entry-level employees; middle-managers supervise first-level supervisors; and chief executives supervise middle-managers, etc. Supervision is a management activity and supervisors have a management role in the organization. Leading is different than planning, organizing and coordinating because leading is focused on influencing people, while the other functions are focused on "resources", in addition to people.
This learning track contains the following 4 online training courses: 1. Increasing Employee Engagement, 2. Retaining Your Employees, 3. Recognizing Employees, and 4. Providing Resources for Success Employee engagement illustrates the commitment and energy that employees bring to work and is a key indicator of their involvement and dedication to the organization. Employees who are engaged are more productive, content and more likely to be loyal to an organization. When organizations put sound HR best practices in place, they are more likely to discover that employees feel satisfied, safe and will work to their full potential and that means they are more likely to stay put.
This learning track contains the following courses: 1. Coaching Career Development, 2. Developing for Success, and 3. Building Your Career
This online learning track contains the following training courses: Basic Business Skills Personal Behaviors and Conduct You and Your Boss Being professional is an essential part of promoting an effective business image. Several factors play a role in presenting yourself as a professional, including the way you talk, dress and conduct your business affairs. Taking an active role in shaping these elements of your behavior is the way you form your professional image -- which, in turn, will dictate the relationships you have with co-workers, business associates and clients. Lead your employees decisively without being overbearing. Listen to input, take their suggestions seriously and make decisions based on all of the input. Avoid confrontational behavior, such as reprimanding employees in front of other employees. An issue with an employee should be discussed in private to avoid setting the employee on the defensive. Approach your employees in a positive light, particularly when you are reprimanding them.
This learning track contains the following courses: 1. Developing and Coaching Employees, 2. Giving Great Feedback, and 3. Discussing Total Compensation
This online learning track contains the following courses: Developing Work Relationships Creating Great Teamwork Conflict Management Skills The top priority for team managers is delegation. No matter how skilled you are, there's only so much that you can achieve working on your own. With a team behind you, you can achieve so much more: that's why it's so important that you delegate effectively! Successful delegation starts with matching people and tasks, so you first need to explain what your team's role and goals are. A good way of doing this is to put together a team charter, which sets out the purpose of the team and how it will work. Not only does this help you get your team off to a great start, it can also be useful for bringing the team back on track if it's veering off course.
This learning track contains the following courses: 1. Communication Skills for Managers, 2. Building Trust and Respect, and 3. Delegating Work
Project Managers focus on the skills required to lead and manage effective and successful projects. Project Management Learning Track: Project Management for Managers, Meeting Management, Become a Contributing Project Team Member
Individuals focus on building their knowledge and skills to be successful in their current role, as well as future company positions. Learning Track Bundles: Coaching Career Development, Developing for Success, Building Your Career
Writing to Get Things Done Toolkit (also available in Spanish) Individuals improve productivity by learning how to use writing as a powerful tool for getting things done. Individuals will improve their on-the-job writing skills, including creating clear, easy-to-read emails, letters, memorandums, meeting minutes, procedures and technical reports. Learning Track Bundles: Writing to Get Things Done Toolkit, Creating Great Work, Increasing Your Contribution at Work
Onboarding New Employees Managers work with new hires to help them quickly get up to speed by understanding what they must do and achieve to become fully integrated employees. Onboarding Learning Track: Onboarding New Employees, Starting a New Job
Increasing Employee Engagement Managers build the skills required to engage employees to perform at their best. Engagement & Retention Learning Track: Increasing Employee Engagement, Retaining Your Employees, Recognizing Employees, Providing Resources for Success
Individuals develop the skills required to deliver high performing results. Learning Track Bundles: Writing to Get Things Done® Toolkit, Creating Great Work, Increasing Your Contribution at Work