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How to Build Rapport Course

Have you ever met somebody and just clicked instantly? That person was probably very skilled in building rapport.  Was is a natural gift or something they have taught themselves?  Who knows. The fact is, no matter who you are or where you work, knowing how to connect with people and build rapport will bring you countless opportunities and success. This course will focus on understanding what rapport is, and 5 tips to build it in face to face situations. It includes audio, video and interactive elements and will take approximately 10 minutes to complete.

Visited 222 times
$12.99
99964

Assertive Communication

How to communicate assertively in the workplace, as opposed to aggressively. It uses a combination of video, acting, and real-life interactive scenarios to educate the learner while entertaining!

Visited 141 times
Free
83721

Six Change Management Approaches

The 6 Change Approaches developed by John Kotter and Leonard Schlesinger is a model to prevent, decrease, or minimize resistance to change in organizations. The 6 approaches are: 1. Education and Communication 2. Participation and Involvement 3. Facilitation and Support 4. Negotiation and Agreement 5. Manipulation and Co-optation 6. Explicit and Implicit Coercion Before any approach methods are used, it is important to understand why people resist change. Kotter and Schlesinger identify four reasons: 1. Parochial Self-interest 2. Misunderstanding 3. Low Tolerance of Change 4. Different Assessments of the Situation Organizations must deal with new government regulations, new products, growth, increased competition, technological developments, and a changing workforce--which all force change. This PowerPoint also includes some templates you can use in your presentations.

Visited 51 times
$12.95
75824

Making the Connection - A Guide to Networking Course

This module will take about 20 minutes to complete. Facebook, LinkedIn, Twitter, professional associations, other departments, competitors… the opportunities for networking, both ‘social’ and in person, are endless. Thus it is vital to learn to be strategic about your networking efforts in order to build the best relationships and truly get the results you want. Through application exercises and a rich multimedia process, this course will teach you what you need to know and do to be a strategic and effective 'networker'.

Visited 86 times
$14.95
75817

Giving Feedback that Gets Results (Course)

This module will take about 40 minutes to complete. Tired of giving feedback that falls on deaf ears? Learn how to give feedback that gets fantastic results with this effective leader’s guide. Feedback can be much more than a criticism at the end of an event, in fact feedback can be both positive and negative and needs to be given not only strategically, but also consistently. Develop the skills to do exactly that through application exercises and a rich multimedia process.

Visited 52 times
$14.95
75805

Business E-mail Etiquette Course

This module will take about 30 minutes to complete. Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark’s signature Reality Check process, this course will give you the foundation you need to be effective in your email messages.

Visited 91 times
$14.95
66415

Top-Down Communication for Supervisors (HTML 5) Course

The main objective of this session is to help you communicate more effectively when you are giving orders and making other top-down communications. By the time the session is over, you should be able to understand the role top-down communication plays in effective supervision; identify strategies for improving top-down communication; and communicate successfully with employees in all work situations. Duration: 34 minutes.

Visited 483 times
$23.00
68246

Change Management (Course)

Originally Presented: May 7, 2015 Course Length: 1.5 Hours Course Credit Hours: 1.5 PDHs Moderator: Maj Matthew Altman Speaker: Terri Hurley Planning for Change, Motivating, Persuading and Responding to Potential The world is changing and is changing faster than ever before. Responding to change requires a continuous change program where the company can constantly and dynamically adapt. Alternatively, an organization may need to go through a major change program periodically to remain competitive and/or current. People in charge of a change management progress must consider a variety of areas such as organizational change, persuasion, how to communicate the need for change, how to gain momentum, how to overcome resistance to change and how to deal with powerful resisting stakeholders to succeed. This course is designed to help participants familiarize themselves with these topics so they can be prepared to handle them when designing or executing change management. By the end of this course attendees will be able to: • Understand why some organizations fail in change management • Understand how people handle change and why their reactions matter • Plan stages of a change process and increase the likelihood of success by adhering to proven principles of change management • Understand why people are afraid of change and use behavioral techniques to overcome their resistance to change • Identify skill gaps and required infrastructural changes through a structured approach • Evaluate people’s performance and use coaching and mentoring to motivate them towards change • Use various tools to identify areas to focus on the most and brainstorm ideas on how to move the change process forward

Visited 721 times
$50.00
66418

Effective Communication For Supervisors (HTML 5) Course

In your position as a leader in the organization, you need to be able to communicate effectively with employees, colleagues, and upper management. Effective Communication is a critical skill for both personal and professional effectiveness. The ability to communicate with employees at every level in the organization is especially important for supervisors who want to improve department operations and the performance and productivity of the employees under their supervision.   Upon completion of this online training course, you will be able to: Learn effective communication skills Learn to give and receive proper feedback Understand factors affecting communication Gain a deep understanding of an effective communication Communicate effectively for both professional and personal growth   Duration: 24 minutes

Visited 508 times
$23.00
66408

Communication Skills for Employees (HTML 5) Course

The objective of this training session is to teach you the basics of effective communication in the workplace. At the end of the training session, you will be able to identify the benefits of effective communication; recognize obstacles to effective communication; enhance your communication skills; and communicate more effectively on the job. Duration: 35 minutes.

Visited 590 times
$23.00
66407

Communication Between All Ages in the Workplace (HTML 5) Course

The main objective of this session is to help you communicate better with all the generations in your workplace. By the time this session is over, you should be able to understand what makes your fellow employees “tick” and identify some of their possible characteristics; understand and respect your cross-generational coworkers; recognize some bad habits that could be creating conflict; enhance your communication skills on the job, and become familiar with some basic techniques to help you communicate better. Duration: 38 minutes.

Visited 421 times
$23.00
65631

Hazard Communication - Your Right to Know Course

The main objective of this session is to make you aware of the hazards of materials in the workplace and how to find the information you need to protect yourself and work safely. By the time this session is over, you should be able to identify the hazards of materials in your work area; interpret the hazard information on container labels; access and understand the information in material safety data sheets, or MSDSs; protect against illness and injury caused by hazardous materials; and respond effectively to emergencies involving hazardous materials. Why Training about "Hazard Communication Training - Right to Know" Matters An estimated 30 million workers are exposed or potentially exposed to more than 650,000 hazardous materials each year. Hazard Communication is a requirement of state and federal law. There is a government regulation called the Hazard Communication Standard that describes what employers must do to inform employees about process hazards. OSHA regulations for the Hazard Communication Standard may be found at 29 CFR 1910.1200. There are typically 20,000 incidents of exposure to hazardous materials annually that result in one or more lost workdays because of illnesses or injuries from these materials.

Visited 216 times
$23.00
65181

Hazard Communication and GHS - What Supervisors Need to Know (HTML 5) Course

By December 2013, employers must train their employees how to read and interpret the new safety data sheets (SDSs). Until then, a phase-in period is acceptable to OSHA,during which employers will not be required to maintain two sets of MSDSs and SDSs for compliance purposes. Employers are allowed choose to comply with the HazCom standard for MSDSs; the revised HazCom standard for SDSs; or both during phase-in. The main objective of this session is to describe the purpose of GHS revisions to OSHA’s Hazard Communication Standard. By the time the session is over, you should be able to understand the GHS revisions to HazCom and how they affect our workplace, recognize the revised chemical labels and safety data sheets, or SDSs, and train employees to read and interpret GHS-compliant labels and SDSs. Duration: 22 min.

Visited 249 times
$23.00
65180

Hazard Communication - Your Right to Know (HTML 5) Course

The main objective of this session is to make you aware of the hazards of materials in the workplace and how to find the information you need to protect yourself and work safely. By the time this session is over, you should be able to identify the hazards of materials in your work area; interpret the hazard information on container labels; access and understand the information in material safety data sheets, or MSDSs; protect against illness and injury caused by hazardous materials; and respond effectively to emergencies involving hazardous materials. Why Training about "Hazard Communication Training - Right to Know" Matters An estimated 30 million workers are exposed or potentially exposed to more than 650,000 hazardous materials each year. Hazard Communication is a requirement of state and federal law. There is a government regulation called the Hazard Communication Standard that describes what employers must do to inform employees about process hazards. OSHA regulations for the Hazard Communication Standard may be found at 29 CFR 1910.1200. There are typically 20,000 incidents of exposure to hazardous materials annually that result in one or more lost workdays because of illnesses or injuries from these materials.

Visited 245 times
$23.00
65066

Persuasive Communication: How to Ask for What You Want Course

The main objective of this session is to help you learn to ask for what you want on the job more effectively. By the time the session is over, you should be able to understand the importance of knowing how to ask for what you want on the job; approach people effectively when asking for what you want; and use seven strategies to ask for what you want and improve your chance of getting it. Duration: 24 minutes.

Visited 498 times
$23.00
65062

Communicating Through Social Media Course

The main objective of this session is to give you an overview of corporate use of social media in business communications. By the time the session is over, you should be able to understand how your use of social media both at and outside of work can reflect on the company; recognize effective use of social media in corporate communications; see that actions taken in the workplace, even with personal electronic equipment, are covered by workplace rules; understand that even personal social networking sites can affect the company and your employment; know your rights with respect to personal electronic equipment and social networking accounts; and see and understand how your company is using social media to further business goals. Duration: 26 minutes.

Visited 568 times
$23.00