Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground. In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
Proverbs 15:18 says “A hot-tempered person stirs up conflict, but the one who is patient calms a quarrel.” We all experience conflict in our day-to-day lives. At work, at home, in friendships and marriages, no matter our age or stage of life we are in. In this third mini-module in the God's Way series Conflict Resolution...God's Way, we examine our hearts, our relationships, and how we handle conflict. Using a unique acronym SILNCE, pronounced Silence, we will examine the 6 step process to resolving conflicts God’s Way. And, don't forget to grab the special coupon code at the end of the module for a special discount on future orders.
Conflict resolution, otherwise known as reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group (e.g., intentions; reasons for holding certain beliefs), and by engaging in collective negotiation.
Every supervisor needs to face the fact that conflict may sometimes invade the workplace. This course will help supervisors prepare for and deal with clashes in the workplace. Duration: 30 Minutes.
This course will take approximately 30 minutes to complete. Certainly all supervisors recognize the seriousness of workplace violence, but how is it addressed in employment laws? The subject is covered under federal law in the Occupational Safety and Health Act's General Duty Clause. Supervisors play a crucial role in preventing and dealing with violent conflict in the workplace when they're aware of the employer's responsibility under the law.
This course will take approximately 24 minutes to complete. Whether it’s at work, at home, with friends or neighbors, disagreements between people happen. When they do, you need to be able to manage and resolve conflicts successfully to achieve the best outcome for you and for those with whom you are in conflict. During this session we’re going to show you some basic conflict resolution skills and techniques you can use to manage the conflicts in your workplace more effectively.