Proverbs 15:18 says “A hot-tempered person stirs up conflict, but the one who is patient calms a quarrel.” We all experience conflict in our day-to-day lives. At work, at home, in friendships and marriages, no matter our age or stage of life we are in. In this third mini-module in the God's Way series Conflict Resolution...God's Way, we examine our hearts, our relationships, and how we handle conflict. Using a unique acronym SILNCE, pronounced Silence, we will examine the 6 step process to resolving conflicts God’s Way. And, don't forget to grab the special coupon code at the end of the module for a special discount on future orders.
Unlawful harassment is a form of discrimination that violates Title VII of the Civil Rights Act of 1964 and other federal authority. Unwelcome verbal or physical conduct based on race, color, religion, sex (whether or not of a sexual nature and including same-gender harassment and gender identity harassment), national origin, age (40 and over), disability (mental or physical), sexual orientation, or retaliation (sometimes collectively referred to as “legally protected characteristics”) can constitute harassment.
Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors. Homicide is currently the fourth-leading cause of fatal occupational injuries in the United States. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), of the 4,547 fatal workplace injuries that occurred in the United States in 2010, 506 were workplace homicides. Homicide is the leading cause of death for women in the workplace.
This module will take about 40 minutes to complete. Dealing with conflict in the workplace can be difficult. Seeing a person with whom you have issues every day can be challenging and distracting. Resolving conflicts has a major positive effect on the work environment, making it happier and more productive. Having employees with this conflict resolving quality is an important part of creating a productive workplace. This conflict resolution training course highlights the important aspects of resolving conflicts in the workplace. The course offers a myriad of conflict resolution skills and strategies that will help employees better deal with disputes in the workplace.
Negotiation styles and profiles. Based on Brodow's Negotiation Bootcamp.
Forgiveness definition and concepts.
A presentation describing what is anger and how to manage one's anger.