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40184

Designing for Productivity in the User eXperience

Author: Deborah J. Mayhew, PhD

Category: Online Information Technology Training > Other

Scroll down to enroll. This course is course number D15.2 from a comprehensive online curriculum on User eXperience (UX) currently under development by top experts in the field through The Online User eXperience Institute (OUXI). COURSE CONTENT This is an in-depth course on a particular asp...

Keywords: user experience, user interface, usability, web design, technology, Mayhew, Deborah Mayhew, Deborah J. Mayhew, Efficiency, productivity, ease of use

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Included Modules:
  • 40074

    Promotional Video

  • 40076

    Introduction The origins of the field of User eXperience Description of downloadable course materials

  • 40077

    Infrequently Asked Questions Optional lecture, just for fun Interesting questions to ponder on the origins of the human brain and mind Answers offered in the last video lecture

  • 40079

    Basic Definitions Definition of terms: Usability, Efficiency

  • 40080

    Computer-Human Interaction: A Model A model of computer-human interaction A useful framework for thinking about designing for efficiency

  • 40081

    Strengths and Weaknesses: Human vs. Computer A model of the relative strengths and weaknesses of users vs. computer systems Another useful framework for thinking about designing for efficiency

  • 40082

    Possible vs. Actual Efficiency An important distinction between the efficiency made possible by a user interface design, and the actual efficiency of users when using it A discussion of the factors other than user interface design that may impact actual efficiency

  • 40083

    When Efficiency is Key Learn when efficiency is a key usability goal and when its a secondary goal.

  • 40085

    Why Efficiency is Important A cost benefit analysis demonstrating how designing for efficiency will result in a significant, bottom line return on investment A useful reference for learning more about cost justifying usability in general

  • 40110

    Measuring Efficiency: An Overview I high level overview of the three efficiency evaluation techniques to be covered A discussion of where in the development lifecycle these techniques can be applied

  • 40111

    Modeling: Intro A high level introduction to the keystroke level modeling technique Useful references to the modeling literature A sample level of effort for the modeling technique

  • 40112

    Modeling: Human Operators Definition of the basic human operators used in the keystroke level modeling technique

  • 40114

    Modeling: System Operators Definition of some sample system operators that can be used in the keystroke level modeling technique

  • 40115

    Modeling: Other Operators Description of some additional human operators that may be included in the keystroke level modeling technique

  • 40117

    Modeling: Task Breakdown Structuring a model by breaking a task down into a hierarchy of steps, substeps and interactions

  • 40118

    Modeling: Assigning Operators Building a model by assigning operators to interactions and capturing each instance of each operator as a tally

  • 40119

    Modeling: Calculations Calculating the total task time in a model by adding up operator tallies, computing total times for each operator, and then summing across all operators for the total predicted task time

  • 40120

    Modeling: Comparisons Calculations for comparing models of the same task on two different user interface designs

  • 40128

    Modeling: Analyses Analyzing the sources of productivity losses predicted by models of two different user interfaces for the same task

  • 40130

    Modeling: Project Summary Summarizing modeling data across tasks for a single development project

  • 40133

    Modeling: Example 1 A demonstration of modeling a simple step in an ecommerce shopping task: traditional checkout

  • 40141

    Modeling: Example 2 A demonstration of modeling a simple step in an ecommerce shopping task: checkout shortcut

  • 40142

    Modeling Exercise: Introduction

  • 40143

    Modeling Exercise: Website 1 Hands on Modeling exercise: description of website user interface #1

  • 40144

    Modeling Exercise: Website 2 Hands on Modeling exercise: description of website user interface #2

  • 40145

    Modeling Exercise: Solution Hands on Modeling exercise: solution

  • 40146

    Design Goals Setting efficiency design goals for a development project

  • 40147

    Design Guidelines Categories Categorizing efficiency design guidelines according to type and level

  • 40148

    Information Architecture Guidelines Design guidelines at the information architecture level (motor and cognitive)

  • 40149

    Conceptual Model Design Guidelines Design guidelines at the conceptual model design level (motor and perceptual)

  • 40150

    Page Design Guidelines: Motor 1 Design guidelines at the page design standards level (motor)

  • 40151

    Page Design Guidelines: Motor 2 Design guidelines at the page design standards level (motor)

  • 40152

    Page Design Guidelines: Motor 3 Design guidelines at the page design standards level (motor)

  • 40153

    Page Design Guidelines: Cognitive 1 Design guidelines at the page design standards level (cognitive)

  • 40154

    Page Design Guidelines: Cognitive 2 Design guidelines at the page design standards level (cognitive)

  • 40155

    Page Design Guidelines: Cognitive 3 Design guidelines at the page design standards level (cognitive)

  • 40156

    Page Design Guidelines: Perceptual and Summary Design guidelines at the page design standards level (perceptual) Design guidelines summary

  • 40157

    Applying Unique Requirements Analyses Integrating general efficiency design guidelines with unique requirements analysis data

  • 40158

    Efficiency Heuristic Evaluation: Description A high level introduction to the efficiency heuristic evaluation technique

  • 40159

    Efficiency Heuristic Evaluation: Template A walk through of a template for documenting an efficiency heuristic evaluation

  • 40160

    Efficiency Heuristic Evaluation: Examples An example of an efficiency heuristic evaluation with a simplified documentation technique

  • 40161

    Efficiency Heuristic Evaluation: Exercise Hands on efficiency heuristic evaluation exercise: description of the exercise

  • 40162

    Efficiency Heuristic Evaluation: Exercise Solution Hands on efficiency heuristic evaluation exercise: a sample solution

  • 40163

    Efficiency Studies: Overview A high level overview and description of the efficiency studies technique

  • 40164

    Efficiency Studies: Steps A breakdown of the steps for conducting efficiency studies Includes a sample level of effort

  • 40165

    Efficiency Studies: Examples A example of the data generated from an efficiency study Includes an example of how to document efficiency study data

  • 40166

    Summary A sample of results from a project involving both keystroke level modeling and efficiency studies for multiple key tasks supported by an application under development

  • 40167

    Infrequently Asked Questions - Answers Optional and just for fun Answers to the Infrequently Asked Question posed at the beginning of the course

Attachments
  • Icon-pdf
  • Handouts

    This pdf file contains the PowerPoint slides for the course in handout format (two slides per page).

  • 4.36 MB
  • Icon-pdf
  • Slides

    This pdf file contains the PowerPoint slides for the course in full slide format (one slide per page).

  • 4.77 MB
  • Icon-pdf
  • Guidelines Checklist

    This Excel file contains a convenient checklist of all guidelines discussed in the course.

  • 12.97 KB
  • Icon-pdf
  • Modeling Exercise

    This Excel file contains materials for conducting the Modeling exercise.

  • 28.43 KB
  • Icon-pdf
  • Modeling Exercise Solution

    This Excel file contains solutions to the Modeling exercise.

  • 30.62 KB
  • Icon-pdf
  • Heuristic Evaluation Template

    This Excel file contains a template for documenting an efficiency heuristic evaluation and can also optionally be used to conduct the efficiency heuristic evaluation exercise.

  • 36.93 KB