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Key Management Models (Course)

This is a 157-slide PowerPoint. This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 30 different key management frameworks and models. (Please note that the materials are meant to be used to supplement your own business or classroom presentations. These slides may not be complete for instructional purposes.) FRAMEWORKS/MODELS INCLUDE: Strategy 1. Ansoff's Growth Matrix 2. Business Model Canvas 3. SWOT Analysis 4. Porter's Five Forces 5. PEST Analysis Organization & Governance 6. Balanced Scorecard 7. The McKinsey 7S Framework 8. The Xerox Benchmarking Model 9. Porter's Value Chain Finance 10. Activity-Based Costing 11. DuPont Analysis Marketing & Sales 12. Kotler's 4Ps of Marketing 13. MABA Analysis 14. Customer Journey Mapping 15. Power/Interest Grid for Stakeholder Prioritization Operations 16. Root Cause Analysis 17. House of Gemba 18. Lean Management Model (Toyota Production System) 19. Value Stream Mapping 20. Six Sigma Innovation 21. Disruptive Innovation Model 22. Innovation Circle Model 23. Stage-Gate Model Change Management 24. Kotter's Eight Phases of Change 25. Belbin's Team Roles 26. The Deming Cycle: Plan-Do-Check-Act Leadership & Management 27. Hamel & Prahalad's Core Competences Model 28. Ofman's Core Quadrants 29. Hofstede's Cultural Dimensions 30. Covey's Seven Habits of Highly Effective People

Visited 245 times

Reducing Unconscious Bias in the Workplace (Course)

Join Mark Williams, the founder and CEO of WIN Insights (a diversity and inclusion resource center), for a look at how implicit or unconscious bias can impact your behavior and attitudes in the workplace. We’re often good at recognizing and addressing blatant moments of discrimination, but what about small moments when discrimination might not be immediately obvious? These moments of unconsciously and inadvertently treating people unfairly are known as implicit bias. This course will help you recognize your own biases, and provide strategies to help you overcome them. This creates a more inclusive work environment where individuals are treated respectfully and fairly.

Visited 252 times

Strategic Delegation (Course)

Have you ever felt a little overwhelmed at work? Have you ever thought that you might have too much on your plate? This course is designed to make your life easier. It will help you to overcome your fear of or hesitation to delegation and allow you to focus on more important tasks. As you master the principles taught in this course, you will see how valuable and efficient delegation can be, and you will see how much more work gets done when you learn to rely on other people

Visited 188 times

Performance Reviews: Powerful or Pathetic? (Course)

Performance reviews can be a powerful tool for having a successful and productive year. However, many managers and employees consider them to be ineffective, or a waste of time. In this course we'll discuss six key factors that directly impact the effectiveness of a performance review. In this course you'll learn how to turn a performance review into a strategic opportunity to connect with your employees (or your boss) to clarify goals, make course corrections, offer coaching and encouragement, and provide a vehicle for consistent performance improvement.

Visited 190 times

Motivating Employees Course

How do you get your employees and team members motivated and actively engaged? According to the dictionary, you simply provide them with a need, desire, or reason to make a particular choice - or behave in a specific manner. Sounds simple, right? Unfortunately, motivating employees is much more than just offering the right prizes, bonuses, or incentives. To understand motivation, we'll first focus on making sure the foundational needs of your employees are being met, and then, look at what additional needs need to be taken care of to help them thrive. Finally, you'll learn how to assess the motivation level of your employees to better determine what types of programs, incentives, or changes should be put in place to effectively increase motivation within your organization. This training course will take about 25 minutes to complete and includes: INTRODUCTION WHAT IS MOTIVATION? ASSESSING MOTIVATION ACTION PLAN Course Summary and Test

Visited 215 times

Performance Management and Development Toolkit

This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees.

Visited 469 times

Top-Down Communication for Supervisors (HTML 5) Course

The main objective of this session is to help you communicate more effectively when you are giving orders and making other top-down communications. By the time the session is over, you should be able to understand the role top-down communication plays in effective supervision; identify strategies for improving top-down communication; and communicate successfully with employees in all work situations. Duration: 34 minutes.

Visited 486 times

Telephone Etiquette (HTML 5) Course

The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers, and voice mail effectively; deal properly with difficult callers; and conclude calls successfully. Duration: 24 minutes.

Visited 484 times

Change Management (Course)

Originally Presented: May 7, 2015 Course Length: 1.5 Hours Course Credit Hours: 1.5 PDHs Moderator: Maj Matthew Altman Speaker: Terri Hurley Planning for Change, Motivating, Persuading and Responding to Potential The world is changing and is changing faster than ever before. Responding to change requires a continuous change program where the company can constantly and dynamically adapt. Alternatively, an organization may need to go through a major change program periodically to remain competitive and/or current. People in charge of a change management progress must consider a variety of areas such as organizational change, persuasion, how to communicate the need for change, how to gain momentum, how to overcome resistance to change and how to deal with powerful resisting stakeholders to succeed. This course is designed to help participants familiarize themselves with these topics so they can be prepared to handle them when designing or executing change management. By the end of this course attendees will be able to: • Understand why some organizations fail in change management • Understand how people handle change and why their reactions matter • Plan stages of a change process and increase the likelihood of success by adhering to proven principles of change management • Understand why people are afraid of change and use behavioral techniques to overcome their resistance to change • Identify skill gaps and required infrastructural changes through a structured approach • Evaluate people’s performance and use coaching and mentoring to motivate them towards change • Use various tools to identify areas to focus on the most and brainstorm ideas on how to move the change process forward

Visited 732 times

Effective Meetings For Employees (HTML 5) Course

The main objective of this session is to help you get the most from the workplace meetings in which you are involved. By the time this session is over, you should be able to identify the purpose of workplace meetings; understand essential requirements for effective meetings; prepare successfully for meetings; participate actively and constructively in meetings; and lead meetings effectively to achieve the best results.

Visited 680 times

Effective Communication For Supervisors (HTML 5) Course

In your position as a leader in the organization, you need to be able to communicate effectively with employees, colleagues, and upper management. Effective Communication is a critical skill for both personal and professional effectiveness. The ability to communicate with employees at every level in the organization is especially important for supervisors who want to improve department operations and the performance and productivity of the employees under their supervision.   Upon completion of this online training course, you will be able to: Learn effective communication skills Learn to give and receive proper feedback Understand factors affecting communication Gain a deep understanding of an effective communication Communicate effectively for both professional and personal growth   Duration: 24 minutes

Visited 522 times