With the changing demographics of citizen populations, government organizations are finding it more and more critical to represent their organizations with a diverse workforce. It's the manager's job to ensure that diversity and inclusion programs are successful. Managers also have the crucial job of educating their employees about what diversity is, why it’s important and how to embrace it and participate in it. Providing this education is a constant day-to-day process that involves reinforcing the organization’s training programs and enforcing the policy itself through reminders, coaching and direct training. This 2017 course covers: What is diversity? Why is diversity important? How can managers embrace diversity? How managers and supervisors can influence a successful diversity and inclusion program Why it’s critical that managers take the time to discover their own biases. Why managers should include diversity and inclusion as part of all of their work decisions.
This video-based course focuses on making the performance appraisal an extraordinary experience for managers and employees. Appraisals serve as an opportunity to provide constructive feedback and coaching as well as a time to give recognition and inspiration. Additionally appraisals should be part of a year long process of performance improvement rather than just a once a year meeting Performance appraisals are only meaningful when they have direct, ongoing influence on an employee’s behavior and performance. Topics Covered in the Program: Preparation Documentation Performance Logs Conducting a job analysis Employee Self-Appraisals Best practices for appraisal forms Best practices for appraisal meetings Keeping appraisals objective and job related Goal setting Follow through This course includes a full HD video and employee quiz.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course guides the manager through the 5 basic roles used to manager a staff that becomes invested in the success of the business and takes ownership of the business plan. A manager will learn the importance of developing relationships, creating a safe collaborative workplace, the difference between “Job” and “Career,” the “art” of counseling, and how to manage without appearing to manage.
Taken from the course and book, “Managing from the Heart – A Way of Life,” this course examines the role of counselor for the manager. Like it or not, a manager “is” a counselor. Very few managers know how to employ this role effectively. The reality is, counseling “is” an art. In “The Art of Counseling Staff,” a manager will learn the objectives of counseling as well as how to implement different counseling sessions. You will also learn how to read body language, identify liars, nurture your Superstars, recognize burnout, conflict mediation and resolution, and the importance of counseling self.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course instructs the manager how to “read” his or her staff by recognizing “Red Flags,” reading “Body Language,” and identifying “Burnout.” The manager will also learn how to identify “Attitudes that Lead to Mediocrity,” how to Float Balloons,” and how to “Peal the Onion” to get to the heart of an issue. He or she will also learn how to identify liars and deal with “Rainclouds.” Knowing where your staff is at any given moment is essential if you are to get where you want to go.
Success in business is all about relationships. This intensive and comprehensive course examines a radical new business philosophy, which explores “preventive maintenance” for a company's most valuable asset - it's people. It’s amazing how companies will spend millions on preventive maintenance for its hard assets and nothing for its most important. Imagine a staff which is self-motivated and inspired to produce long-term sustainable growth for both themselves and the business. Learn how to develop "Career-Minded" employees instead of "Job-Minded" employees. Discover the power of creating "Raving Fans" of your customers and staff. Learn how to inspire your staff to become willing to go to war for you. Unleash the unrealized potential hidden in each and every human being. Learn how to implement the 5 basic roles a manager uses to inspire a staff that self-manages, takes ownership of the business plan, and becomes vested in the success of the business. "Managing from the Heart" is not just a philosophy which nurtures growth and inspires success. "Managing from the Heart" is "A Way of Life."
Passion – the most powerful force in the universe. Passion has moved mountains, discovered countries, healed nations, and put footprints on the moon. All one needs to succeed is to have Purpose and Passion. In this course, a manager will learn how to inspire passion in his or her staff, driving them to reach unimaginable goals. This course is taken from the course and book, “Managing from the Heart – A Way of Life,” and is designed as a “refresher course.” References to some modules, concepts, and stories may refer to the parent course. Though designed as a refresher, “Inspiring Passion in Your Staff” stands on its own.
Like it or not, a manager is a counselor, but unfortunately few managers learn how to counsel effectively. "10 Basic Counseling Sessions" takes a manager though the function and implementation of counseling staff. The manager will learn 10 different proven techniques to deal with employee issues and to inspire employees to strive for excellence.
Many people go through life wondering, “Is this all there is?” Some people seem to constantly get frustrated over little things and don’t know why. Others keep “shooting themselves in the foot.” They get into the same old relationship patterns, lugging their baggage along with them. They hope it’ll be different, but know it’ll turn out the same – and it does. We have the power to direct our lives and define our destiny, but we give it away. We give to situations, things, and people who didn’t ask for it, don’t necessarily want it, and don’t even know they have it. It’s time to reclaim our inherent power. This course looks at how to use our emotions in a healthy way. Learn to identify and change false “core beliefs,” self-defeating behaviors, and cognitive distortions. Then, learn how to nurture the best and truest parts of yourself. Taken from the course and book, “Managing from the Heart – A Way of Life,” this can be used as a refresher course or it can stand on its own.
This course is designed to help anyone improve their presentation skills and become a good speaker. No matter what you do for a living, in order to be successful, you need to be able to communicate your thoughts and ideas to others. Communicating effectively often requires you to make good presentations. We often don’t realize how challenging making a good presentation can be till we actually have to do it. Moreover, we often come across situations in life where we find that not being able to make good presentations can mean foregoing some good career opportunities that come knocking on our doors. Does it have to be that way though? Should we forego good things in life when they might be well within our grasp? The answer is “No”. Even if we don’t like public speaking or doing presentations, we can still work on these activities and be good at them and move up in life. That is what this course will help you achieve. Be it the glamour world of showbiz or acting, theater and advertising you need to be able to get your message across to others. Off course, if you want to be a good lawyer, a reporter, a journalist, Television personality, or even a politician you need to be able to make good presentations. And so it goes in the world of computers, technology and other modern applications. To put it mildly, “we need to be good at or at least improve our presentation and public speaking skills, if we want to succeed in life”. The lessons in this course are easy to follow and you will find the ideas useful. If you follow the instructions diligently and keep up a sustained effort, you will notice improvement over a short period of time. So, please try out the points mentioned in these lessons and you will be happy you did. I hope you find this course useful and look forward to hearing your feedback. Good luck and thank you for taking this course. Course Length: approximately 1 hour
This is a 20-slide PowerPoint. This document contains 6 frame Change Management frameworks that deal with the "soft" side of managing effective organizational change: 1. Dimensions of Change 2. Emotional Cycle of Change 3. Ingredients of Change 4. Level of Commitment 5. Phases of Team Building 6. Trust Formula
Leadership is the process of influencing others to achieve the organizational goals. Leadership is an interaction between the leader, the followers, and the situation.
Join Mark Williams, the founder and CEO of WIN Insights (a diversity and inclusion resource center), for a look at how implicit or unconscious bias can impact your behavior and attitudes in the workplace. We’re often good at recognizing and addressing blatant moments of discrimination, but what about small moments when discrimination might not be immediately obvious? These moments of unconsciously and inadvertently treating people unfairly are known as implicit bias. This course will help you recognize your own biases, and provide strategies to help you overcome them. This creates a more inclusive work environment where individuals are treated respectfully and fairly.
Have you ever felt a little overwhelmed at work? Have you ever thought that you might have too much on your plate? This course is designed to make your life easier. It will help you to overcome your fear of or hesitation to delegation and allow you to focus on more important tasks. As you master the principles taught in this course, you will see how valuable and efficient delegation can be, and you will see how much more work gets done when you learn to rely on other people
Performance reviews can be a powerful tool for having a successful and productive year. However, many managers and employees consider them to be ineffective, or a waste of time. In this course we'll discuss six key factors that directly impact the effectiveness of a performance review. In this course you'll learn how to turn a performance review into a strategic opportunity to connect with your employees (or your boss) to clarify goals, make course corrections, offer coaching and encouragement, and provide a vehicle for consistent performance improvement.
Company culture can be to blame when an organization is not achieving desired results. Oftentimes, this assessment is correct. This course will help you understand what your current culture is and what you want it to be. It will introduce a three step process on how to successfully make culture change within your organization.
How do you get your employees and team members motivated and actively engaged? According to the dictionary, you simply provide them with a need, desire, or reason to make a particular choice - or behave in a specific manner. Sounds simple, right? Unfortunately, motivating employees is much more than just offering the right prizes, bonuses, or incentives. To understand motivation, we'll first focus on making sure the foundational needs of your employees are being met, and then, look at what additional needs need to be taken care of to help them thrive. Finally, you'll learn how to assess the motivation level of your employees to better determine what types of programs, incentives, or changes should be put in place to effectively increase motivation within your organization. This training course will take about 25 minutes to complete and includes: INTRODUCTION WHAT IS MOTIVATION? ASSESSING MOTIVATION ACTION PLAN Course Summary and Test
This is a free lecture made available from the course Building Leaders & Teams [Pa 416]
This set of e-learning courseware will solve some of the most common performance management, performance review and development headaches. Turn the one time per year discussions into on-going discussions. Create valuable annual reviews driving development resulting in more motivated employees.
10 top tips and strategies for a happier and healthier lifestyle.