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39895

Social Media Sampler

Social Media Sampler: The BoBo Platter of Social Media Tools! This course includes sample video lessons from author and new media expert Deltina Hay's Social Media Essentials series of courses. So far, these courses include: Social Media 101: Business Essentials Blogging 101: Planning a Successful Blog Twitter Essentials WordPress.com Essentials Facebook Page Essentials Google Plus Essentials LinkedIn Essentials YouTube Essentials Pinterest Essentials Coming soon: Social Media Analytics Essentials Social Media Widget Essentials Social Media Integrations Essentials Search and Social Media Optimization Essentials Social Media Policies and Guidelines More... Here's to your success in the Social Web!

Visited 1,957 times
Free
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88547

Preparing for Sales Activities Course

This module will take about 25 minutes to complete. Proper preparation enables you to maximize your time, build credibility with your contact, and speed up the sales process, which in turn means fewer stalls and objections. This lesson helps you develop the skills necessary to effectively prospect in person, by phone or through networking activities.

Visited 131 times
$75 $25.00
99544

Five Star Selling (Course)

This course will take your sales associates through the the basics of selling in retail.  Set in a variety of retail environments the course shows examples of good and bad sales techniques and gives your employees a simple step-by-step guide to becoming great at retail sales. This course has five sections that represent each of the five stars. STAR ONE: Greet the Customer Acknowledge every customer immediately Establish eye contact Approach your customer with a verbal  greeting  STAR TWO: Determine His or Her Needs Use open ended questions Keep control of the sale Lead the customer Show choices  STAR THREE: Present Merchandise Use the process of elimination Show merchandise that you feel your customer would like Show coordinating items or accessories Know your products  STAR FOUR: Validate the Selection Verify the customer is fully satisfied Encourage your customers to try on the merchandise STAR FIVE: Close the Sale Continue  showing merchandise Show a “keep it in mind” item Thank your customer for the business This course includes a video an employee quiz.

Visited 102 times
$19.95
88549

Setting Agendas and Expectations Course

This module will take about 25 minutes to complete. Many sales representatives encounter stalls in the sales process because they do not properly establish expectations. This lesson covers how to establish agendas and expectations that enable you to maintain control, avoid stalls, and accomplish all the steps of your sales process. The result: a positive outcome that drives up your close ratio. This lesson includes areas such as: The importance of setting an agenda in establishing expectations Components of the agenda Involving prospects in establishing expectations Best practices of setting agendas and establishing expectations

Visited 37 times
$75 $25.00
88546

Overcoming Objections Course

This module will take about 35 minutes to complete. Many sales people fear objections, generally because they do not know how to handle them when they arise. Really, sales people should embrace objections because they indicate that the prospect is engaged and participative in the sales process, and this is a terrific sign! This module provides the tools necessary to handle any objection that comes your way, and in a way that leverages the objections to get MORE buy-in from the prospect and helps close the sale. This lesson includes: Why objections are good The difference between objections and stalls and why they occur Types of objections and how to handle them In addition, we include an exercise that will enable you to fine-tune your newly developed skill using the objections you typically get from your prospects.

Visited 102 times
$75 $25.00
88545

Obtaining Referrals Course

This module will take about 30 minutes to complete. Referrals (both internal and external) are crucial to a sales person's success. Internal referrals help ensure you know all the decision makers, the decision-making process and buying criteria for opportunities in process. External referrals help by warming up cold calls and increasing your close ratios. In this lesson we discuss why referrals are important, why you need and must have referrals, and how to secure, leverage, manage and position them in the sales process. This lesson includes: Types of referrals, internal and external Why you want, need and must have them How to get them How to leverage them How to manage them How to position them in the sale

Visited 48 times
$75 $25.00
88542

Impact-Based Sales Presentations Course

This module will take about 45 minutes to complete. A solution-based sales presentation ties together all the other parts of the sales process and positions you for the final close. This lesson covers: Proper preparation for solutions presentations Appropriate presentation types based on the opportunity Identification of tools and resources for a successful presentation A tried-and-true presentation model that fits most any sales program Building your own presentation components

Visited 113 times
$75 $25.00
88541

Effective Prospecting Course

This module will take about 25 minutes to complete. Prospecting for new business is one of the most difficult skills to master. Many things “get in the way” of successful prospecting, such as call reluctance, planning and scheduling. But the biggest obstacle is the use of ineffective techniques. This lesson covers: How to prepare to prospect Key components to in-person prospecting How to make phone prospecting easy and effective How to prospect through networking activities

Visited 47 times
$75 $25.00
88538

Decision Makers and Decision-Making Processes Course

This module will take about 30 minutes to complete. Every prospect has one or more decision makers and a decision-making process they use in order to make a purchase. If you do not identify all the decision makers and understand the decision-making process, you cannot effectively navigate it to a successful conclusion. Most stalls and "no's" result from either a missed step in the sales process, or a decision maker unexpectedly popping up at the end of the sales cycle. This module guides you through the strategies and tactics necessary to uncover and navigate the sale in order to yield the best results. This lesson includes: A description of decision makers, including who they are, what is important to them, how they influence the process and how to sell to them A discussion on the decision-making process, including how to uncover the process and how to successfully navigate through it Tools to help with decision maker identification and decision-making process navigation

Visited 64 times
$75 $25.00
88535

Conducting an Effective Analysis Course

This module will take about 45 minutes to complete. In today's sales environment, it’s more important than ever for salespeople to be able to provide value and to avoid the “commodity trap” in order to separate themselves from the competition. This lesson provides the key components to conducting an effective analysis that leads to understanding customer impacts. These impacts can then be addressed through your product or service in order to provide value. Topics covered include: What an analysis is and why it is important? How to prepare to conduct an effective analysis The different types of impacts and why people buy Important questions to ask in order to develop impacts How to position your solutions presentation based on the information you obtained during the analysis

Visited 80 times
$75 $25.00
88534

Company Overview Presentations Course

This module will take about 25 minutes to complete. This module addresses “selling your company” through a capabilities presentation, one of the most crucial steps of the sales process. Learn how to: Prepare to give a powerful company overview presentation Identify and develop all the key components of company overview presentations Create your own company overview presentation Create different versions of company overview presentations

Visited 139 times
$75 $25.00
88533

Closing Skills Course

This module will take about 30 minutes to complete. There are myriad training programs that focus on just the "final close" -- and not the "incremental" closes that make for a more seamless progression through the sales process. Some sales people view closing as potentially confrontational and "salesy," but it doesn't have to be that way. Learn closing skills that work and are natural and painless to both you and your prospects, including: Preparing to close Closing for next steps Trial closing The final close

Visited 76 times
$75 $25.00
88532

Case Studies and Testimonials Course

This module will take about 25 minutes to complete. Most sales organizations do a poor job effectively using case studies and testimonials to support their efforts. To the extent you obtain and use these tools correctly, your close ratios will increase exponentially. In this lessen we cover the difference between case studies and testimonials, why both are important, and where and how to use them to get the biggest impact. Then we help you build your own templates for each. By using the knowledge you gain from this module and filling in the templates with your information, you will position yourself to immediately close more sales. This lesson includes:   The difference between case studies and testimonials, and the importance of both Where to use them in the sales process The components of a case study The components of a testimonial Downloadable templates for both

Visited 78 times
$75 $25.00
88531

Building Trust and Rapport Course

This module will take about 35 minutes to complete. Many sales people think of the old "fish on the wall" approach when it comes to building trust and rapport. But true professional trust and rapport is about establishing a connection with the buyer. This lesson covers the techniques necessary to develop professional trust and rapport, and the correlation between rapport and your ability to learn key buying information such as: Decision makers Decision-making process Buying criteria

Visited 131 times
$75 $25.00
66350

Effective Communication For Employees: Refresher (HTML 5) Course

Effective Communication for Employees training course helps an employee understand how solid communication skills can improve working relationships, productivity, and career growth. This refresher online course will give you the main points to remember about effective communication. For complete information, be sure to take the full-length course.   Following modules are covered under this online program: Importance of effective communication Key points to being a more effective speaker and writer Key points to being a more effective and active listener and reader Importance of making a connection in communication Importance of body language Ways to deal with disagreements and anger   Duration: 7 minutes.

Visited 495 times
$23.00
67131

It's Not About Price: Value Selling in Today's Markets

Why do 18% of all salespeople sell more profitably and move more product than their associates? You'll find that answer plus 52 more right here. It's four hours of online training that your people can do on their terms and at their pace. They can call it up when and where they want. And, expect each person to grade out to your satisfaction. Expect them also to drive more sales at higher margins.

Visited 478 times
$245.00
67217

It's Not About Price: Value Selling in Today's Markets Part 4

Why do 18% of all salespeople sell more profitably and move more product than their associates? You'll find that answer plus 52 more right here. It's four hours of online training that your people can do on their terms and at their pace. They can call it up when and where they want. And, expect each person to grade out to your satisfaction. Expect them also to drive more sales at higher margins.

Visited 411 times
$61.25
67216

It's Not About Price: Value Selling in Today's Markets Part 3

Why do 18% of all salespeople sell more profitably and move more product than their associates? You'll find that answer plus 52 more right here. It's four hours of online training that your people can do on their terms and at their pace. They can call it up when and where they want. And, expect each person to grade out to your satisfaction. Expect them also to drive more sales at higher margins.

Visited 432 times
$61.25
67215

It's Not About Price: Value Selling in Today's Markets Part 2

Why do 18% of all salespeople sell more profitably and move more product than their associates? You'll find that answer plus 52 more right here. It's four hours of online training that your people can do on their terms and at their pace. They can call it up when and where they want. And, expect each person to grade out to your satisfaction. Expect them also to drive more sales at higher margins.

Visited 389 times
$61.25
67214

It's Not About Price: Value Selling in Today's Markets Part 1

Why do 18% of all salespeople sell more profitably and move more product than their associates? You'll find that answer plus 52 more right here. It's four hours of online training that your people can do on their terms and at their pace. They can call it up when and where they want. And, expect each person to grade out to your satisfaction. Expect them also to drive more sales at higher margins

Visited 506 times
$61.25
27894

Upselling Course

The main objective of this session is to help you become more effective at upselling. By the time the session is over, you should be able to define "upselling," recognize why upselling is important, get more value out of existing sales relationships, use incenstives, identify upselling strategies, upsell effectively, and understand the risks of upselling. Duration: 20 minutes

Visited 1,688 times
$23.00