Your browser is not supported. Please download Mozilla Firefox or Google Chrome browser.

coggno-logo2
Course Information arrow

Syndication Option

Resell Course
Resold modules appear on your website. You earn syndication share from each purchase.
Contact Coggno to learn more on how to embed your own Portable Webshop in your website.


Customer Service Excellence Video Module Course
Preview-button-95px

Customer Service Excellence Video Module Course

Author: LearningPlanet Limited

Category: Online Business Training > Customer Service

In this 10 minute interactive video module we will show you why customer service is fundamental in providing the best experience for your customers. In this video module we explain ways to ensure top level service is provided and tips and techniques for doing so. Use this targetted video m...

Keywords: customer service, service,

Read More
Buy this course
$9.50

Per License

Enter no. of units to buy
Total Payment Required$9.50 Add to Cart
Table of Contents:

In this 10 minute video module we will cover the following area:
Understanding the importance of customers and the role they play
Why customer service is not just an entry level position
Identifying your invisible assets

Hardware and Software Requirements:

Browser: Internet Explorer 9 or higher, Firefox, Google Chrome, or Safari JavaScript must be enabled. A computer with speakers or headphones (course contains audio narration). Mobile Devices are Supported (Android, iOS, Windows)

Included Modules:
  • Customer Service Excellence Video Module

    Customer Service Excellence Video Module In this 10 minute interactive video module we will show you why customer service is fundamental in providing the best experience for your customers. In this video module we explain ways to ensure top level service is provided and tips and techniques for doing so. Use this targetted video m... more

Attachments
  • Icon-pdf
  • Customer Service Excellence Workbook

    Use this workbook in conjunction with the 10 minute video module customer service excellence to complete discussions, close gaps and capture action plans.

  • 427.38 KB
  • Icon-pdf
  • Customer Service Excellence Workbook

  • 846.5 KB