Your browser is not supported. Please download Mozilla Firefox or Google Chrome browser.

coggno-logo2
Items in Cart: 0 items
Cart Total
Checkout
Filters Applied
  • Category: Business
  • Sub Category: Management
Reset All
Best Sellers
High-Impact Business Planning Course

High-Impact Business Planning Course

Your business plan should help you achieve self-sustainability not hinder it! Too many business planning tools build a big bulky plan which does little to help you organize the day-to-day operational actions to meet your annual business goal and objectives. The key to good business planning is something that simplifies turning your VISION into ACTION!!! High Impact Business Planning helps you focus everything into a 3 page plan with a 1 page budget. Could you use that? Quarterly action plans help you delegate responsibility to the right people and create accountability in achieving objectives and ultimately your goal!! High Impact Business Planning is designed to get your vision out of your head and down on paper in a simple and concise way so you can communicate more, faster. High Impact Business Planning streamlines delegation so you get more people taking action on the right objectives, and achieve your goals quicker.

Visited 3,443 times
$79.00
Recommended
High-Impact Business Planning Course

High-Impact Business Planning Course

Your business plan should help you achieve self-sustainability not hinder it! Too many business planning tools build a big bulky plan which does little to help you organize the day-to-day operational actions to meet your annual business goal and objectives. The key to good business planning is something that simplifies turning your VISION into ACTION!!! High Impact Business Planning helps you focus everything into a 3 page plan with a 1 page budget. Could you use that? Quarterly action plans help you delegate responsibility to the right people and create accountability in achieving objectives and ultimately your goal!! High Impact Business Planning is designed to get your vision out of your head and down on paper in a simple and concise way so you can communicate more, faster. High Impact Business Planning streamlines delegation so you get more people taking action on the right objectives, and achieve your goals quicker.

Visited 3,443 times
$79.00
Maintaining A Positive Attitude Course

Maintaining A Positive Attitude Course

This course will take approximately 19 minutes to complete. The main objective of this online training course is to suggest ways representatives can maintain a positive attitude to improve the customer experience. At the end of this training session trainees will be able to recognize the value of a positive attitude, understand how to maintain a positive attitude, cooperate with co-workers to create positive experiences for customers, and demonstrate a positive attitude every day on the job.

Visited 2,312 times
$23.00
How to Achieve Your Goals

How to Achieve Your Goals

Goal Attainment Skills are one of the best life skills we can have, and this FREE, dynamic, interactive eLearning module is more like a short personal tutorial than your typical eLearning module! This eLearning module will give an overview of the psychology of goal attainment, touch on the process of change and highlight some key steps from the 10 Goal Success Steps. Even thought this is a FREE resource, the completion of the activities culminates in your very own, mini personalized Goal Attainment Plan that you can print out at the completion of the course! If, after completing this module, you wish to purchase the complete module, direct links are provided in the resource section. If achieving a specific goal could make you money, or save you money, the Return on Investment of completing the full module could be HUGE! With a sales training career that has spanned over 15 years, Rosey Conway specializes in teaching managers, trainers, coaches, sales people and peers the "know-how" of goal setting. Now, this valuable knowledge can be right at your fingertips too.

Visited 2,179 times
Free
Income Statement Secrets Revealed

Income Statement Secrets Revealed

Income Statement Secrets Revealed is an online training course designed to revolutionize the way you look at data. With this training course, you’ll learn to avoid the pain of trying to decipher columns and rows packed with data. Wasting resources on things that appear to be worthwhile, you lose double: wasted resources, and the work you could have done instead. This online training course is fun, if such a thing can be said about financial data, and easy to grasp.   Following are the modules that will be covered in this training course: Who, What, Why Introduction Module Two: Financial Statement Primer, Short and Sweet! What is this Report Trying to Tell Me? Flawed Averages and Percents The Foible of Limited Comparisons Ruth, Mantle, Maris, Bonds or Aaron? How to Go Beyond the Rear View Mirror

Visited 2,169 times
Free
How to Negotiate Salary: The Negotiation Mindset

How to Negotiate Salary: The Negotiation Mindset

Learn how to get paid what you are worth by adopting a salary negotiation mindset. Negotiating your salary when going for a new job or a raise is a critical skill to make sure you get paid what you deserve, yet it is a topic that makes most everyone anxious. Before you can master salary negotiation tips and tricks, you first have to be in the right mindset. Using an easy-to-follow storytelling approach -- along with case studies, statistics, and the right amount of humor -- this course will change the way you look at negotiation. In this course you will see: Two crucial goals for any negotiation Case studies of negotiations gone wrong The new reality for a post-recession economy What family, friends, and your boss WON'T tell you about negotiation Negotiation statistics and facts The HR perspective The light switch moment of negotiation success Ready for the next step? Also see: How to Negotiate Salary: Negotiating a Raise or Promotion

Visited 1,883 times
Free
All Courses
Developing New Managers Course

Developing New Managers Course

Management must be effective for the success of any business. Unfortunately, it is all too easy to overlook the training and development of new managers. When you provide your managers and employees with the skills and tools they need, you will greatly boost morale and strengthen your organization. With our Developing New Managers workshop, participants will understand the value of investing in employees and developing management. By focusing on development opportunities, participants will establish a culture that retains top talent and improves succession planning. Workshop Objectives: Discuss strategies for developing new managers Understand the importance of defining a clear management track Determine core roles and competencies for managers Understand the importance of continuous development for managers Apply the principles of manager development to your own organization

Visited 119 times
$19.00
Delivering Constructive Criticism Course

Delivering Constructive Criticism Course

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop your participants will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism it needs to be handled in a very specific way. Constructive Criticism if done correctly will provide great benefits to your organization. It provides the ability for management to nullify problematic behaviors and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers. Workshop Objectives: Understand when feedback should take place Learn how to prepare and plan to deliver constructive criticism Determine the appropriate atmosphere in which it should take place Identify the proper steps to be taken during the session Know how emotions and certain actions can negatively impact the effects of the session Recognize the importance of setting goals and the method used to set them Uncover the best techniques for following up with the employee after the session

Visited 154 times
$19.00
Conducting Annual Employee Reviews Course

Conducting Annual Employee Reviews Course

An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback on their positive and negative attributes is part of the pathway to success. A poorly designed annual review can have the reverse effect. With our Conducting Annual Employee Reviews workshop, participants will discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization. Workshop Objectives: Understand the process of conducting an annual review. Determine the categories for an annual review. Know the mistakes managers make during an annual review. Understand the concept of pay for performance. Know how to tie employee compensation to firm-wide returns. Know the value of employee communication. Gauge employees’ happiness.

Visited 156 times
$19.00
Coaching and Mentoring Course

Coaching and Mentoring Course

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?. The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting Workshop Objectives: Define coaching, mentoring and the GROW model. Identify and set appropriate goals using the SMART technique of goal setting. Identify the steps necessary in defining the current state or reality of your employee’s situation. Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans. Identify the benefits of building and fostering trust with your employee. Identify the steps in giving effective feedback while maintaining trust. Identify and overcoming common obstacles. Identify when the coaching is at an end and transitioning your employee to other growth opportunities. Identify the difference between mentoring and coaching.

Visited 132 times
$19.00
Change Management Course

Change Management Course

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop. The Change Management workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change. Workshop Objectives: List the steps necessary for preparing a change strategy and building support for the change Describe the WIFM – the individual motivators for change Use needed components to develop a change management  and communications plans, and to list implementation strategies Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies Use strategies for aligning people with a change, appealing to emotions and facts Describe the importance of resiliency and flexibility in the context of change

Visited 160 times
$19.00
Being a Likeable Boss Course

Being a Likeable Boss Course

Becoming a more likeable boss can sometimes be a difficult process to describe. It can be one characteristic that facilitates great communication and great employee relationships. It can be the special way that you show confidence in among your team. These and other events can become more easily managed with this great workshop. With our How to Become a More Likeable Boss workshop, participants will begin to see how important it is to develop better managerial skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career. Workshop Objectives: Understand how to develop leadership qualities Know how to delegate effectively Choose inspirational and engaging tasks for yourself and others Use wisdom and understanding to lead others Identify the roles of your team Learn how to trust others and earn their trust.

Visited 112 times
$19.00
Reduce Lead Time With Quick Response Manufacturing (Course)

Reduce Lead Time With Quick Response Manufacturing (Course)

Executive Training. Quick Response Manufacturing (QRM) is a companywide strategy for lead time reduction throughout the enterprise, and is particularly suited to companies making high-mix, low-volume or custom products. Using QRM, such companies have reduced their lead times by as much as 80-90%. As a result these companies have not only seen large increases in market share, but also experienced 15-20% cost reductions and huge quality improvements. In addition, companies find that the lead time and cost reductions resulting from QRM enable them to compete effectively against low-cost countries. This course provides an overview of QRM strategy, which includes four core concepts: The Power of Time: The numerous reasons why lead time is important (much more important than most managers realize), how it influences total operating cost and quality, and how to take advantage of this realization.  Organizational Structure: How to restructure your organization to minimize lead time throughout the enterprise, both on the shop floor and in the office. System Dynamics: How interactions between machines, people and products impact your lead times. As a result, capacity planning policies (e.g. machine and labor utilization) need to be rethought for QRM. Enterprise-wide Application: QRM is not just a shop floor approach; it is applied throughout the organization including in material planning and control, supply management, and office operations. This course is intended for managers and executives and requires no prior knowledge of QRM. It will take approximately 40 minutes to complete. It is possible to exit the course at any time and return to resume where you left off.

Visited 133 times
$25.00
Executive Coaching and Entrepreneurship Development

Executive Coaching and Entrepreneurship Development

This course focuses on how to better coach your employees to a higher performance. Coaching is a process of relationship building and setting goals. How well you coach relates directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. An easy-to-understand coaching model taught in this course will guide you through the coaching process. Prepare yourself to change a few things about yourself in order to coach your employees to better a performance.

Visited 134 times
$39.90
Quick Response Manufacturing (Employee Training Bundle)

Quick Response Manufacturing (Employee Training Bundle)

Companies manufacturing high-mix, low-volume, or customized products struggle with long lead times and late deliveries. Quick Response Manufacturing (QRM) is an enterprise-wide strategy that enables companies to reduce lead times by over 80% and achieve near-perfect on-time delivery. These two courses are designed as an introduction to QRM for employees at companies that have already adopted the QRM strategy. They are particularly suited to onboarding of new employees. Each course takes approximately 25 minutes to complete. Quick Response Manufacturing, Part 1: Realizing the Power of Time introduces learners to the core strategies of QRM and provides a closer look at lead time in manufacturing companies, including: Where to focus your efforts if lead time reduction is your goal. How to precisely define and measure lead time with a time-based metric. The numerous benefits of reducing lead time. Quick Response Manufacturing, Part 2: Strategies for Reducing Lead Time goes over the strategies that companies can use to achieve significant lead time reduction, including: The QRM organizational structure which is based upon organizing into QRM Cells both on the shop floor and in the office. The QRM approach to capacity planning, specifically decisions about machine and labor utilization and batch-sizing.

Visited 155 times
$35.00
Quick Response Manufacturing, Part 2: Strategies for Reducing Lead Time (Course)

Quick Response Manufacturing, Part 2: Strategies for Reducing Lead Time (Course)

Employee training in Quick Response Manufacturing (QRM). QRM is an enterprise-wide strategy for reducing lead time that is particularly suited to companies making high-mix, low-volume or custome products. QRM enables companies to reduce lead times by over 80% and achieve near-perfect on-time delivery. Quick Response Manufacturing, Part 2: Strategies for Reducing Lead Time goes over the strategies that companies can use to achieve significant lead time reduction, including: The QRM organizational structure which is based upon organizing into QRM Cells both on the shop floor and in the office. The QRM approach to capacity planning, specifically decisions about maching and labor utilization and batch-sizing. This course is the second in a two-part series and assumes that learners have successfully completed the first course. This course was designed for employees at companies that have already adopted the QRM strategy. It is particularly suited to onboarding of new employees.

Visited 119 times
$20.00
Quick Response Manufacturing, Part 1: Realizing the Power of Time (Course)

Quick Response Manufacturing, Part 1: Realizing the Power of Time (Course)

Employee training in Quick Response Manufacturing (QRM). QRM is an enterprise-wide strategy for reducing lead time that is particularly suited to companies making high-mix, low-volume or custome products. QRM enables companies to reduce lead times by over 80% and achieve near-perfect on-time delivery. Quick Response Manufacturing, Part 1: Realizing the Power of Time introduces learners to the core strategies of QRM and provides a closer look at lead time in manufacturing companies, including: Where to focus your efforts if lead time reduction is your goal How to precisely define and measure lead time with a time-based metric The numerous benefits of reducing lead time This course was designed for employees at companies that have already adopted the QRM strategy. It is particularly suited to onboarding of new employees. This course is the first of a two-part series. Successful completion of both courses provides learners with an in-depth perspective on lead time in manufacturing companies and the main QRM strategies for reducing lead time.  

Visited 150 times
$20.00
Intentional Diversity: Growing Your Organization on the Foundation of Diversity

Intentional Diversity: Growing Your Organization on the Foundation of Diversity

Course Overview With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength. Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc. Course Objectives Explain the definition, terms, and history of diversity Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination Understand and respond to personal complaints, and develop a support system to manage the resolution process List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.   In this course, I will share best practices for workforce diversity and workplace inclusion. I will discuss ways to champion change and activate initiatives in your organization.

Visited 144 times
$25.00
Self Storage Operations Manual Course

Self Storage Operations Manual Course

The Self Storage 101 Operations Manual is THE resource for the independent self storage owner/operator. Created by owner/operators, this reference tool is designed to help the owner/operator more effectively and efficiently manage his or her self storage facility. The content is simple, yet pertinent and real, full of day to day functions, sales skills, needed forms and an employee manual

Visited 289 times
$50.00
Ten Schools of Thought on Strategic Management (Course)

Ten Schools of Thought on Strategic Management (Course)

This is a 38-slide PowerPoint. The Ten Schools of Thought model from Henry Mintzberg is a framework that can be used to categorize the field of Strategic Management. It describes each school in context and provides a critique. Thus, it acts as a very good overview to the entire field of Strategic Management. While academics and consultants keep focusing on these narrow perspectives, business managers will be better served if they strive to see the wider picture. Some of strategic management's greatest failings, in fact, occurred when one of these concepts was taken too seriously. These 10 Schools of Thought are as follows: *The Design School *The Planning School *The Positioning School *The Entrepreneurial School *The Cognitive School *The Learning School *The Power School *The Cultural School *The Environmental School *The Configuration School This document explains each School, its origins, benefit and limitations, related analyses/frameworks, and other attributes. Also includes PowerPoint templates for illustrating this model in your presentation.

Visited 162 times
$39.00
Organizational Framework - Leadership (Course)

Organizational Framework - Leadership (Course)

This is a 40-slide PowerPoint. This is an introductory workshop on leadership. It focuses on defining and implementing good leadership practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The leadership practices include: Developing corporate statements (e.g. vision, mission, core values); Communicating corporate statements to all levels in the organization; Identifying factors that will contribute to organizational success; Developing a strategic plan with goals and objectives that will guide the organization toward its vision; Using risk management to assess strategic goals and objectives; Monitoring and reviewing the strategic plan on a regular basis; Ensuring senior management demonstrates a commitment to continuous improvement; Ensuring senior management participates in professional bodies, conferences, and seminars; Removing barriers to organizational effectiveness; Promoting teamwork amongst employees; Communicating openly to employees about organizational performance; Sharing responsibility, accountability, and leadership throughout the organization; Linking senior management rewards and recognition to organizational performance; Demonstrating responsibility to society and the environment; Learning from ideas and good practices and sharing them internally and with other organizations. Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

Visited 159 times
$160.00
Organizational Excellence Framework - Work Processes (Course)

Organizational Excellence Framework - Work Processes (Course)

This is a 60-slide PowerPoint. This is an introductory workshop on work processes. It focuses on defining and implementing good work process practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The work process practices include: Designing and documenting key processes; Monitoring and controlling processes to ensure service standards are met consistently; Monitoring and controlling processes to ensure system standards are met consistently (e.g. quality, environment, health & safety); Ensuring processes are in place to anticipate or adjust for change (e.g. legislation, new venture, innovation); Taking corrective action when problems occur; Preventing recurrence of problems by making changes to processes; Analyzing processes on a regular basis and make changes aimed at continual improvement; Communicating changes in process to all employees that touch the process; Involving customers, suppliers, and/or partners in designing and analyzing processes; Using external data to compare performance to other organizations (e.g. benchmarks). Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

Visited 146 times
$160.00
Organizational Excellence Framework - Resource Management (Course)

Organizational Excellence Framework - Resource Management (Course)

This is a 53-slide PowerPoint. This is an introductory workshop on resource management. It focuses on defining and implementing good resource management practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The resource management practices include: Defining resource requirements (e.g. financial, asset, technology, knowledge, transportation); Developing a strategy to manage resources effectively; Managing the security of resources; Minimizing the adverse impact of products and services on the environment and community; Managing the maintenance and utilization of assets to improve total life cycle performance; Identifying alternative and emerging technology and related cost-benefit to the organization and society; Providing appropriate access for stakeholders to relevant knowledge and information; Preparing for resource interruptions. Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

Visited 203 times
$160.00
Organizational Excellence Framework - Performance Measurement (Course)

Organizational Excellence Framework - Performance Measurement (Course)

This is an 80-slide PowerPoint. This is an introductory workshop on continuous improvement and performance measurement. It focuses on defining and implementing good continuous improvement and performance measurement practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The continuous improvement and performance measurement practices include:Evaluating and improving the approach to key management areas; Measuring performance across key management areas (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management); Measuring the performance of the organization (overall organization performance, organizational relevance to the marketplace, organizational capability to manage change, meeting stakeholder objectives, community perception of organization as model of excellence or employer of choice, quality of products or services, performance accomplishments and program outcomes, customer satisfaction, customer loyalty, customer confidence, employee satisfaction, employee morale, financial performance). Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

Visited 168 times
$160.00
Organizational Excellence Framework - Employees (Course)

Organizational Excellence Framework - Employees (Course)

This is a 45-slide PowerPoint. This is an introductory workshop on employees. It focuses on defining and implementing good employee practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The employee practices include: Undertaking human resource planning that supports organization goals and objectives; Recruiting and selecting people for mutual success; Promoting equal opportunity and diversity; Ensuring people understand and commit to the strategic direction and improvement goals; Getting people involved with improvement initiatives; Encouraging employees to share ideas and suggestions; Encouraging employees to be innovative and take risks; Determining the training needs of employees and providing the necessary training; Ensuring employees have adequate compensation and benefits; Rewarding and recognizing strong performance of both individuals and teams; Ensuring a healthy workplace environment and involving people in addressing issues related to health and wellness; Removing barriers to employee effectiveness. Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).

Visited 146 times
$160.00
Digital Transformation Strategy (Course)

Digital Transformation Strategy (Course)

This is 96-slide PowerPoint. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - Mobility - Internet of Things - Cybersecurity - Big Data - Cloud These emerging technology trends allow us to leverage 8 levers to Digital Transformation: GROWTH (Business Driver Levers) 1. Demand Generation 2. Reach & Selection 3. Customer Purchase Process 4. Customer Experience OPERATIONAL IMPROVEMENT (Business Enabler Levers) 5. Process Efficiency 6. Asset Utilization 7. Agility 8. New Business & Service Models Additional concepts covered include Customer Experience Matrix, McKinsey's Customer Decision Journey, Accenture's Nonstop Customer Experience Model, Digital Maturity Model, 6 Layers of Successful Execution, Service Delivery, Social Media Strategy, among others.  This document also includes a set of templates for you to use in your own business presentations.

Visited 157 times
$89.00