Successful people have common traits and habits. They tend to stand out from the crowd and are always seeking new challenges and opportunities. This series explores some of the ways you can become one of those successful people by developing skills that create a strong set of competencies. Success depends on being able to manage your time, define and accomplish your goals, understand and work with others, and present yourself as being the person best suited for success. Purchased seperately this package would retail for $95.00 ($19.00 per module)
Creating the conditions for employee success requires thought and understanding of what makes the employee tick. In this series of courses participants will explore the concepts of coaching and mentoring for success. Exploring employee motivation, performance management strategies and how to deliver effective critical comment are key components to how effective a manager is when working with employees. This is particularly true in a team-oriented environment, so the course series addresses this critical component as well. Participants learn the theory, the strategies and the techniques for effective coaching and mentoring. Detailed examination of employee motivation, performance management and constructive criticism assist the participant to master the coaching and mentoring interface both individually and in the team.
The world seems to be moving at an ever increasing pace. This causes stress and pressure in your work life which often carries over into your personal life. People who are happier, more self aware, and emotionally adjusted are healthier and more successful. This 5 module bundle will help you better understand yourself and how you interact with co-workers, freinds and family. This series of courses allows participants to examine their emotional intelligence, mindfulness and selfawareness. The participants will increase their happiness and lower stress levels and the negative impacts of stress. Purchased seperately this package would retail for $95.00 ($19.00 per module)
Management is about exercising good judgement, meeting strategic objectives, and creating an excellent environment for employee success. How can you stand out from the rest of the managers in your organization? Managers who are able to solve problems, handle crisis situations, initiate and implement change, negotiate viable outcomes, and apply critical thinking to day to day issues are rare and highly regarded. This series of courses introduces the participant to the theories, strategies and techniques in these areas. Participants will be able to approach change and crisis management with a set of critical thinking skills that will allow them to solve problems in an creative and calm manner negotiating outcomes that will satisfy everyone involved.
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workplace Diversity workshop will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength. Workshop Objectives: Explain the definition, terms and history of diversity Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination Understand and respond to personal complaints, and develop a support system to manage the resolution process List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. In 2015, OSHA estimated safety problems cost companies $1 billion a week. Understanding universal safety practices and how to implement them will help keep everyone protected while ensuring the company’s financial security. With our “Universal Safety Practices” workshop, participants will discover how safety affects employee engagement and the bottom line. Safety may seem like a boring topic, but an unsafe work environment cannot be ignored. Workshop Objectives: Understand the importance and legal responsibilities of safety Perform risks assessments Establish a safety program Monitor safety Communicate safety policies
No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful sales person. With our “Top 10 Sales Secrets” workshop, participants will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers! Workshop Objectives: Learn how to develop effective traits Learn how to “know” your clients better. Better represent the product/service Cultivate effective leads Sell with authority Learn how to build trusting, long term relationships with customers
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 Soft Skills You Need workshop participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career. Workshop Objectives: Discuss how soft skills are important to success in the workplace Understand the 10 key soft skills everyone should have Use soft skills to relate more effectively to others in the workplace Understand how to use soft skills to communicate, problem-solve, and resolve conflict Apply soft skills to specific situations
Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks of using different social media platforms to reach current and potential customers. With our “Social Media and Marketing” workshop, participants will discover the specifics of how to effectively use social media marketing and its pros and cons. With our “Social Media and Marketing” workshop, participants will discover the specifics of how to effectively use social media marketing and its pros and cons. Workshop Objectives: Understand different social media platforms Identify audience Monitor and measure performance Consider pros and cons before making decisions
Having to fire an employee is never an easy task. Sometimes, despite attempts of open communication and encouraging performance, an employee will need to be terminated from the company. One of the hardest aspects of preparing to fire an employee is to separate the emotions from the facts. Firing an employee should always be a last resort, so it is important that the manager has covered all other avenues possible before moving forward. With our Employee Termination workshop, participants will begin to see how important it is to develop a core set of skills when they find themselves in a situation where they have to let an employee go. Workshop Objectives: Create employee performance plans Identify employees who should be terminated Establish effective termination meetings Know the “Do’s” and “Don’ts” of firing an employee Be able to conduct exit interviews
In the past few decades, organizations have discovered something incredible: the principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size. The Project Management workshop will give participants an overview of the entire project management process, as well as key project management tools that they can use every day. Working with project planning documents, such as needs assessments, risk management plan, and a communication plan will provide benefits throughout your organization. Workshop Objectives: Define projects, project management, and project managers Identify the five process groups and nine knowledge areas as defined by the PMI Describe the triple constraint Perform a project needs assessment and write goals, requirements, and deliverables Create key project documents. Build a project schedule by estimating time, costs, and resources Understand and use the work breakdown structure Create project planning documents, such as a schedule, risk management plan, and communication plan Use planning tools, including the Gantt chart, network diagram, and RACI chart Establish and use baselines Monitor and maintain the project Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project
Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees. In order to prevent Workplace Violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This workshop will help participants to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy. Workshop Objectives: Define workplace harassment. Understand bullies and how to avoid hiring them. Create a risk assessment and understand how to handle violence. Recognize social and business responsibility. Develop relevant policies and procedures. Learn how to investigate complaints.
Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace may be more than an offense against an individual. It can be a crime committed against the law, which is why this topic has become a very important for every organization. The Workplace Harassment workshop will help give participants the tools necessary to recognize harassment in the workplace as well understand rights and responsibilities under the law, with regard to safety in the workplace. Through this workshop participants will recognize that it is necessary for everyone to help create programs that teach employees to identify harassment and exercise anti-harassment policies. Workshop Objectives: Identify the words and actions that constitute harassment. Understand what the law says about harassment. Implement anti-harassment policies. Educate employees and develop anti-harassment policies. Discuss employer and employee’s rights and responsibilities. Address accusations of harassment. Apply proper mediation procedures. Deal with the aftermath of harassment.
Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list. Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show! Workshop Objectives: Recognize effective ways of preparing for a trade show Know essential points to setting up a booth Know the Dos and Don’ts behaviors during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads
The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and failure of the technology’s use. With our “The Cloud and Business” workshop, participants will discover the specifics of how the cloud can be a successful business tool. Workshop Objectives: Understand what the cloud is Recognize risks and benefits Communicate effectively Employ business processes Monitor performance
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help your participants become great teleworkers. Through Telework And Telecommuting your employees will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Participants will establish the additional skills needed to be successful in their work from home environment. Workshop Objectives: Know the skills required for working outside the office Learn keys to proper self-management Learn ways to manage time efficiently Know different methods of organization and planning Identify various forms of communication and their proper use Address and resolve challenges that teleworkers can face
Talent Management is an investment. Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. The item that usually accounts for the highest cost for a company is its work force. With a company's workforce being the highest cost to it, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce and attracting a higher caliber of new employee. We all know that training and retraining costs money and Talent Management can reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority in today's business environment. Having a talented group of employees has always been a key to success; it will translate into cost savings and higher productivity. Talent Management is the investment that will pay dividends over the course of its use. Workshop Objectives: Define talent and talent management. Understand the benefits of talent management. Recognize performance management and ways to review talent. Identify employee engagement. Create assessments and training programs. Learn how to improve employee retention.
Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers. It must be kept at a high level of organization to be successful in today's global economy. Goods and services are now pieced together from all over the world, and this process can be hectic and complicated if not managed correctly. With Supply Chain Management your company and employees will be on target to lower costs, improving efficiency, and increase customer satisfaction. This course will provide your employees with the understanding of how Supply Chain Management can improve and help almost any type of business. Workshop Objectives: Take a look at inventory management Study supply chain groups Review tracking and monitoring methods Examine supply chain event management Comprehend the flows of supply chain management and data warehouses Understand the levels of supply chain management and their effects Identify how supply chain management relates to: Customer satisfaction, Improving performance, Lowering costs, and Product development
We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. People love to share, but they need to know what is alright to share and what should not be sent out. Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and your participants will realize how Social media and the Workplace can work together. Workshop Objectives: Learn the meaning of social media Learn different ways social media is used and altered Build and maintain a social media policy Keeping your social media secure Establishing rules for the social media the company posts Discover the benefits and pitfalls of using social media
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective. Our Safety In The Workplace course will be instrumental in reviewing common hazards, safety techniques and after completion, participants will have the tools to help them create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe. Workshop Objectives: Define workplace safety. Understand legal responsibilities associated with a safe work environment. Create a safety plan and identify hazards. Recognize the role of management. Develop training procedures. Learn how to implement a safety plan.