There were an estimated one billion virtual workers in 2012, and the number continues climbing and will do so well into the future. With a global workforce you are provided with a cost effective and talented pool of employees to draw from. With a virtual team you are given a Follow the Sun production environment. With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give participants the knowledge to work with these challenges and succeed in a growing global workforce. Workshop Objectives: Know the keys to establishing a virtual team Learn how to hold effective meetings and group sessions Learn effective ways to communicate with team members Use tools to build trust and confidence among employees Know how to handle poor performing employees Know how to manage a virtual team during any project
Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you'll want to be prepared for the training that you do. Participants will begin the process of becoming trainers themselves, and understand that training is a process where skills, knowledge, and attitudes are applied. The Train-The-Trainer workshop will give all types of trainer's tools to help participants create and deliver engaging, compelling workshops that will encourage trainees to come back for more. Skills such as facilitating, needs analyses, understanding participant’s needs, and managing tough topics will give participants what the need to become a trainer themselves. Workshop Objectives: Define training, facilitating, and presenting Understand how to identify participants’ training needs Create a lesson plan that incorporates the range of learning preferences Create an active, engaging learning environment Develop visual aids and supporting materials Manage difficult participants and tough topics
For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. Participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member. Workshop Objectives: Describe the concept of a team, and its factors for success Explain the four phases of the Tuckman team development model and define their characteristics List the three types of teams Describe actions to take as a leader – and as a follower for each of the four phases (Forming, Storming, Norming and Performing) Discuss the uses, benefits and disadvantages of various team-building activities Describe several team-building activities that you can use, and in what settings Follow strategies for setting and leading team meetings Detail problem-solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems List actions to do -- and those to avoid -- when encouraging teamwork
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be. With our Team Building for Managers workshop, participants will learn how important team building is and how beneficial it can be. Through this workshop, participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this workshop and create a positive atmosphere within your company with the use of teams. Workshop Objectives: Discuss the benefits of team work Understand the importance of intentionally fostering teamwork Determine strategies your organization can take to build teams Understand the benefits of games and social activities in building a team Apply the principles of team building to your own organization
Teams are unavoidable in any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By staying aware of the chemistry as you build the group, you will increase the chance of avoiding pitfalls and developing a sense of unity. With our “Team Building through Chemistry” workshop, participants will discover the specifics of how building a team through chemistry will lead to success. Workshop Objectives: Understand the team development model Identify team chemistry Create vision and goals Appreciate diversity Manage conflict
Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative! Workshop Objectives: Identify what initiative looks like Recognize when you can take steps outside the normal Build confidence for themselves Learn to find opportunities Learn good and bad aspects of initiative Balance initiative and restraint
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop. The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress. Workshop Objectives: Identify the best approach to a stressful situation (Alter, Avoid, or Accept) Understand what lifestyle elements you can change to reduce stress Use routines to reduce stress Use environmental and physical relaxation techniques Better cope with major events Use a stress log to identify stressors and create a plan to reduce or eliminate them
Social Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback. With our Social Learning course participants will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning. Workshop Objectives: Define and use social learning. Identify social learning tools. Manipulate group dynamics and culture. Craft and lead role play scenarios. Practice being a role model. Understand modeling and observation.
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations. Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road! Workshop Objectives: Be aware of our own behaviors Learn to be empathetic with others Know tools for active listening Effectively communicate interpersonally Recognize various social cues Determine appropriate conversation topics Know various forms of body language
As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it. With our “Self-Leadership” workshop, participants will discover the specifics of how to be a better leader for themselves and for others. Participants will be able to guide themselves in positives ways, which equals success! Workshop Objectives: Understand what self-leadership is Motivate yourself Set goals Reward yourself when positive things happen Think positively
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer. Workshop Objectives: Understand the language of sales Prepare for a sales opportunity Begin the discussion on the right foot Make an effective pitch Handle objections Seal the deal Follow up on sales Set sales goals Manage sales data Use a prospect board
It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards. Through our Risk Assessment and Management course participants will be aware of hazards and risk they didn’t realize were around their workplace. Identifying hazards through proper procedures will provide your participants the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment. Workshop Objectives: Identify hazards and risks Update control measures Grasp the fundamentals of accident reports Identify risk management techniques Outline a disaster recovery plan Communicate to the organization
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power. Workshop Objectives: Identify their audience Create a basic outline Organize their ideas Flesh out their presentation Find the right words Prepare all the details Overcome nervousness Deliver a polished, professional speech Handle questions and comments effectively
Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and other events can become more easily managed with this great workshop. With our Prospecting and Lead Generation workshop, participants will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their sales strategy. Workshop Objectives: Identify prospects Implement both traditional and new marketing methods Use the pipeline effectively Educate customers Track activity and make adjustments as needed
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person's career. Your participants will be provided a strong set of skills that will complement their current presentation skill set. The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience. Workshop Objectives: Perform a needs analysis and prepare an outline Select presentation delivery methods Practice verbal and non-verbal communication skills Knock down nervousness Develop and use flip charts with color Create targeted PowerPoint presentations Utilize white boarding for reinforcement Describe how video and audio enhance a presentation and list criteria for determining what types to use Enrich the learning experience with humor, questions, and discussion.
Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity. Personal Productivity is a goal most of us have. Through this workshop participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this workshop participants will take ownership and begin to lead a more productive life. Workshop Objectives: Set and evaluate SMART goals Use routines to maximize their productivity Use scheduling tools to make the most of their time Stay on top of their to-do list Start new tasks and projects on the right foot Use basic project management techniques Organize their physical and virtual workspaces for maximum efficiency Take back time from e-mail and handheld devices Beat procrastination
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in the participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding course participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it. Workshop Objectives: Define your image. Control your image. Understand how to sharpen your brand. Use social media appropriately. Manage your brand in a crisis. Develop a professional appearance.
Experiencing a sales objection can be a disheartening event. Through this course participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit. Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented. Workshop Objectives: Understand the factors that contribute to customer objections. Define different objections. Recognize different strategies to overcome objections. Identify the real objections. Find points of interest. Learn how to deflate objections and close the sale.
Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop. With our Power of Networking (Outside the Company) workshop, participants will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy. Workshop Objectives: Identify and avoid obstacles Implement networking principles Use online tools Prioritize contacts Manage networks effectively
Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company. With The Power of Networking (Within the Company) workshop participants will learn how internal networking is changing the workforce. Through this workshop, participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking. Workshop Objectives: Define networking Understand networking principles Use networking tools Avoid common mistakes Understand how to build relationships Manage time successfully