This module will take about 25 minutes to complete. Ever wonder if a certain behavior is appropriate or out of bounds? Perhaps it is appropriate in one setting, between certain people, but not appropriate in another setting. Well, wonder no more! This course will take you through the steps to determine appropriate conduct and to navigate tricky or touchy ethical situations. “To do or not to do . . . that is the question” employs application exercises and a rich multimedia process, to increase your awareness and understanding and to provide you with a guide to navigate the sometime murky waters of ethics and appropriate code of conduct.
The main objective of this session is to make sure you understand the importance of a code of conduct for higher education and the benefits of abiding by your school’s code. By the time the session is over, you should be able to understand how federal law influences your school’s code of conduct, your responsibility to your school, such as exhibiting ethical conduct and avoiding conflicts of interest, your responsibility to the school community, such as treating others with respect and dignity while avoiding discrimination and harassment, and your accountability for upholding the school’s code of conduct, including reporting any violations of the code. Duration: 24 minutes.
In every organization, an employee should be provided with an ethics policy which outlines the code of conduct and acceptable behavior. Ethical training promotes higher standards in the workplace, which benefits both the organization as well as the employee. The main objective of Ethical Behavior in the Workplace training session is to create awareness of ethical issues in business, and ensure that you always know the ethical course of action to take on the job. Through the completion of this online training course, you should be able to recognize the importance of business ethics, understand the requirements of the law and your ethics policy, identify ethical problems on the job, and make decisions reflective of your company’s standards. Duration: 24 minutes
This workplace ethics course focuses on the specific behaviors that are unethical in the workplace and delivers them in a direct, no-nonsense style that will let your employees know what is unacceptable in every workplace. The theft of workplace resources such as office supplies and photo copies. Stealing merchandise from warehouses or retail locations. Infringing on patents or copyrights. Stealing credit for work done by co-workers. Inflating time worked or business expenses, or falsifying pay records. Employees working less than capable. Socializing during work hours. Social media use during work hours. Falsifying company documents to pass inspections. Lying to or misleading customers. Falsifying the results of research and development. Over-promising results. Destroying or hiding sensitive company documents and emails Violating anti-trust laws. Manipulating financial data. Breaking safety rules or procedures. Violating insider trading laws. Sharing or viewing confidential patient, employee or customer data with approval. Gossiping or spreading rumors. Verbal intimidation. Menacing co-workers, customers, vendors, or other work associates. Sexual Harassment or discrimination. Offering, giving or accepting bribes. Breaking FCPA laws. The consequences of ethical violations. The course includes a full HD video and an employee quiz.
This course examines the requirements for conducting business ethically and in a socially responsible manner.
Course Overview Often, people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. Participants will be able recognize these events and grab the reins with more confidence. This course touches on understanding the leadership gap, vital leadership traits, and how to overcome various barriers. With our Women in Leadership course your participants will learn how women are changing the workforce. Through this course, participants will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions. By the end of this Women in Leadership Online Short Course, you will be able to: Discuss the leadership gap between men and women Learn about women in various powerful positions Discuss different traits associated with women in management Understand the different barriers facing women in leadership positions Learn about the benefits of having women in the workforce
A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives. A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before. Workshop Objectives: Define and understand ethics. Understand the benefits of ethics. Create strategies to implement ethics at work. Recognize social and business responsibility. Identify ethical and unethical behavior. Learn how to make ethical decisions and lead with integrity
This course will take approximately 28 minutes to complete. The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business.
Welcome to business Chinese! My name is Hong Zeng, an award-winning professor of Chinese for 16 years at prestigious American universities, such as University of North Carolina, Chapel Hill, College of William and Mary, Swarthmore College, Carleton College and Hamline University. I have taught Chinese language at all levels, including courses in business Chinese. I have two PhDs in Chinese and comparative language literature, and published 5 books in America well endorsed by world-renowned experts in these fields. Many American students taught by me have found jobs in prestigious business companies or in China using their learned Chinese skill. Since China has risen to be the biggest economic body in the world and an preeminent supplier in the world market, learning business Chinese will greatly boost your business with China. Through this course, you can learn the fundamental aspects of Mandarin Chinese used in conducting business. It has five sections and around 40 lectures, altogether 6 hours. The sections are as following: 1)introduction; 2) business reception, including welcoming your business guests, arranging business meal, taking taxi, registering for the hotel and changing foreign currency; 3) business negotiation, including negotiation of price, packaging, shipping, minimum order and signing the contract; 4) find business partners, including lectures on looking for supplier, joint business partner, sales agent, etc; 5) Amazon FBA business, including participating in Hong Kong trade exhibition, and contacting Chinese suppliers listed on Alibaba. For each topic on one specific business occasion, there are three lectures: the first lecture teaches and practices the vocabulary and grammar used on that business occasion, and provides sentence by sentence explanation for the business dialogue text. I designed the video by putting my instruction and your practice in close propinquity: after each slide where I taught the vocabulary, grammar and the text, I will give me two minutes to memorize these contents on the speaking and listening level, and in the very next slide is your reviewing and practice of these language information out of the memory: you will translate the short English phrases---the key phrases for that particular business situation into Chinese. Make sure you translate before I give you the correct answer. The second lecture is your text practice of business dialogue under my drilling (you read after me sentence by sentence to ensure the accuracy of your pronunciation and answer questions about the dialogue text, make sure you answer the question before I provide the correct answer), the third lecture is an acting/performing video of that dialogue to reinforce your learned and practiced business language. Listen to it and try to comprehend it without looking at the text, observing how I pronounce the sounds so that you can pronounce correctly. As to study schedule, for each lesson, you need two-three days depending on whether you want to memorize the writing of Chinese characters. If you only want to master the business dialogue on the speaking and listening level without having to remember their written form of Chinese characters, you can spend only two days on each lesson, half an hour each day: the first day you will watch the first lecture on the vocabulary, grammar and text explanation, and practice them according to my instructions after each slide. For the second day you will watch the second lecture on text practice, read after me sentence by sentence, imitating closely my pronunciation. Answer my questions about the text before provide the correct answers. You will also watch the third lecture on acting videos of the business dialogue, make sure you can understand them, and speak them accurately on your own. You will need 20 days to finish all the ten lessons. If you want to master the dialogues on both speaking, listening and writing level, you can spend the third day of your schedule on practice writing the Chinese characters. For both kinds of learners, if you are not acquainted with the sound and writing system of Chinese and writing stroke order, it is important for you to purchase my other two courses, “College Mandarin Chinese on Your Own” beginning and intermediate level, in which I have introduced these knowledge, so that you can pronounce the words accurately and practice writing the characters in the correct stroke order. If you want to master the business dialogue on both speaking and writing level, it takes you about one month to finish the whole course, since studying each lesson takes three days. This course is meticulously designed so it can be extremely useful, comprehensive for teaching you the language to conduct business with China. Through learning this course, you would be very confident to conduct business with China in authentic, elegant business Chinese. Any students interested in learning Business Chinese can take this course, because its detailed explanation on vocabulary, grammar and text facilitates learning from the scratch. However, since business Chinese is understandably more formal and sophisticated in vocabulary than daily Chinese, it is strongly advised that students would take my other two courses, "College Mandarin Chinese on Your Own" beginning and intermediate level to learn the basic Chinese sound, writing and grammar system as necessary preparation for this course. Now start learning business Chinese and taps into the inexhaustible opportunity in the world’s largest market---China!
This is a 52-slide PowerPoint. This is an introductory workshop on planning. It focuses on defining and implementing good planning practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The planning practices include: Using factual information to provide input to the business planning process; Creating a business plan that identifies, prioritizes, and incorporates a balanced set of objectives, measures, and initiatives that support the strategic direction; Developing contingency plans for unforeseen events; Communicating and integrating the business plan internally and externally; Allocating resources to ensure effective implementation of the business plan; Conducting a capability gap analysis for resources (e.g. financial, assets, technology, knowledge, information); Reallocating resource requirements to adjust to changing circumstances; Monitoring and reviewing the business plan on a regular basis; Making changes to the business plan aimed at continual improvement. Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).
"Social Media Is a ‘Digital Minefield’ For Employers" – MSNBC "34 percent of companies surveyed reported that a loss of sensitive information due to employee use of social networking and that it had affected business” – Proofpoint “Survey Shows Employers Need to Boost Social Media Training” – SHRM 11/10/11 “…33 percent said that their organizations have disciplined employees for social networking issues in the past 12 months." SHRM 1/1/12 THE FACT IS... The number of organizations having to fire employees for their misuse of social media is growing every day. Employees’ misuse of Social Networking creates unique challenges for school administrators. Lack of Awareness in Personal Social Networking You may not be aware, but your employees are having workplace conversations that can violate Privacy Polices, Workplace Harassment Policies and Code of Conduct Policies. They are sharing information that may appear to be endorsed by your school or district. They are mixing their personal and professional lives in ways that can impact your community’s view of your schools. Perception is reality and the perception of your schools in the community can be shaped by your employee’s use of social networking. The nature of communication has changed and what was once a flippant water cooler comment may now be documented permanently and view-able by an entire community. Online Actions Have Real World Consequences Teachers do not fully understand the reality that everything we do online is public, permanent and documented. Far too many of your employees assume that the statements they post on social media sites stay within their private network. So complaining about their job, their boss, their co-workers, parents or their students will only be seen by their network. The reality is, however, that students and parents can quickly become riled by comments and photos posted online. Many administrators have found themselves in very difficult situations. Teacher Posts Controversial Pictures to Facebook Page Expectations of professionalism and confidentiality are a given between parents and teachers. Trust of teachers and staff by parents and students is imperative and yet can be diminished in mere seconds in a viral world by one employee’s lack of awareness of social media. Many schools and districts are put into a reactive posture not having been proactive in educating employees. A recent example is a school teacher has been forced to resign after a student’s parent saw a few photos on the teacher’s Facebook page from a Germany vacation. In one photo, the teacher was holding a glass of wine in one hand and a beer in the other. There was also one profane word in a post by one of her friends on her wall. (Source: lawster.wordpress.com) A Catholic school teacher was fired after she participated in a Facebook survey saying in the survey she did not believe in God. (Source: AP) Another example in Paterson, N.J., a first-grade teacher in a largely black and Latino school may lose her job after commenting on Facebook that she feels like a “warden for future criminals”. A judge ruled that teacher Jennifer O’Brien can be fired for calling her students future criminals on Facebook. O’Brien’s lawyer, Nancy Oxfeld, argues the posting was just an insignificant blunder said in frustration after a bad day.(Source: NPR) John Palfrey of Harvard’s Berkman Center for Internet and Society says there have always been teachers who say dumb things, but now social media amplify those comments.(Source: NPR) Proactively Training Your Employee’s About Social Networking Pitfalls is Absolutely Essential! Credibility and trust matter, especially to parents. Over one hundred thousand employees and over a thousand employers have been trained over the last decade by our partners on risk management, identity protection and fraud prevention. In 2009, we began providing social networking awareness training to school districts around the country and are now making this training available online. The Social Networking Consequences for Education Course: Addresses the positive and negative impact of employees using social media sites personally and professionally. Teaches employees how misuse of social networking even away from work can and will affect the work environment. Helps employee better understand all the risks of over-sharing in social networking. Communicates the issues through dozens of ‘real life’ examples of the mistakes of others in online sharing in a school environment. Inappropriate use of social networking both during and after work hours in a school environment. This training is proven to increase your employees’ awareness of the issues they do not fully understand about social networking. It does not address specifics details about the use of social networking under your unique social networking policy. Providing Social Networking Policies and More Many states are requiring that schools adopt a social networking policy. We can provide you with a social networking policy that can be customized for your organization. However, policies alone are not enough; training is the key. The purpose of this training is to set the stage for that policy and create awareness and understanding of the need for an organizational policy on the topic of social networking. Too often the introduction of a social networking policy, without proper training, is viewed by employees as a ‘big brother’ employer dealing in areas that should not be its concern. This training is a series of 6 videos that are 8-15 minutes in length that will set the framework for your social networking policy and help employees to change their thinking, thereby changing their behavior when it comes to their use of social networking.
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where: You met someone important and had no idea what to say or do? You spilled soup all over yourself at an important business event? You showed up at an important meeting under or overdressed? Let's face it: we've all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation. Workshop Objectives: Define etiquette and provide an example of how etiquette can be of value to a company or organization. Understand the guidelines on how to make effective introductions. Identify the 3 C’s of a good impression. Understand how to use a business card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation and provide an example for each. Understand place settings, napkin etiquette and basic table manners. Understand the meaning of colors in dressing for success. Differentiate among the dressy casual, semi-formal, formal and black tie dress code.
This is a 138-slide PowerPoint. BENEFITS OF DOCUMENT Learn the Kaizen principles and how to apply them to develop a continuous improvement culture. Learn the common Kaizen methods and tools to eliminate waste and improve workplace productivity. Learn the Kaizen approach to improve personal and team effectiveness. DOCUMENT DESCRIPTION Kaizen strategy is the single most important concept in Japanese management - the key to successful Japanese companies such as Toyota. Kaizen, which simply means continuous improvement, is the foundation for all Lean improvements. Kaizen events are opportunities to make focused changes in the workplace. Based on Masaaki Imai's teachings on 'Kaizen' and 'Gemba Kaizen', this training presentation is specially designed for managers, supervisors, facilitators and continuous improvement steering committees who want to kick-start and implement Kaizen activities in their work areas to eliminate waste and improve efficiency. LEARNING OBJECTIVES: 1. Explain the key concepts of Kaizen 2. Manage Kaizen activities as a means to eliminate waste and provide increased value to customers 3. Learn the key tools and techniques in the Kaizen approach to problem solving 4. Define the key steps in conducting a Kaizen event 5. Explain the role of management in managing Kaizen activities 6. Understand the critical success factors in sustaining Kaizen activities CONTENTS: 1. Introduction to Kaizen 2. Kaizen & Waste 3. Key Concepts of Kaizen 4. Kaizen Management 5. Kaizen Practices 6. Kaizen Implementation 7. Problem Solving Tools & Technique 8. Developing "Kaizen Eyes" 9. Role of Management 10. Critical Success Factors This training presentation can be used together with the Kaizen Event Guide (sold separately).
This course will take approximately 28 minutes to complete. The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business.
It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations. With our “Contract Management” workshop, participants will discover the specifics of how contract management works and how to effectively source agents. Workshop Objectives: Identify contract elements Understand ethical contract management Calculate value Negotiate contracts Create basic amendments
This free course is the beginning section of a 6-course college Mandarin Chinese Curriculum, sold separately as well as in bundle form. The first step to learning Mandarin Chinese is learning the sound system called pinyin. In this beginner Chinese course, learn about the Chinese sound system and the writing system. Start off with simple finals, tones, and initials; then, move onto compound finals, tones, and initials in order to practice Chinese pinyin. Discover Chinese writing system, written Chinese characters and meaningful component of characters—the Chinese radicals, and even get a lesson on Chinese culture—studying poetry, painting, calligraphy, and philosophy. This bundled course series following this free course are composed of 7 courses, Business Chinese and a six-course sequence of Mandarin College curriculum from beginning to advanced level. The College Chinese curriculum sequence allows you to learn within 6 months three years' college Chinese curriculum and save you 36000 dollars of college tuition, based on the same range of vocabulary, grammar and situational dialogues as standard in-classroom college Chinese curriculum. The beginning level of this sequence is ranked no. 1 in student reveiw and sales in Chinese language category. Its design simulates to a great extent the teacher-student interaction in the classroom, such as found in oral exercises of answering questions, reading after the teacher, describing pictures, translation and grammar drill, etc. By using hundreds of entertaining pictures that immediately tests your application of learned language information after every slide, this course brings teaching, reviewing, testing and application of language into a quick succession simulating the cognitive mode of immersive learning of language. Therefore, it combines the benefits of classroom teaching, Rosetta Stone Chinese and online learning while avoiding their shortcomings. The two courses in the beginning level encompasses topics such as greetings, family, dates and time, hobbies, visit friends, make appointment, study Chinese, school life, go shopping, traffic, weather, dining, ask direction, birthday party. The two courses in the intermediate level include topics such as see a doctor, dating and courtship, rent an apartment, sports, book air tickets, go to airport, Chinese festivals, cities, Chinese schools of cuisine, criterial for purchasing goods, choosing a a major, dating, benefits and harm of computer age ; The two courses in the advanced level includes social topics such as whether college students should do part-time jobs, the comparison of chidren's education in China and in America, comparison of Chinese and American festivals, Chinese georgraphy and tourist spots, the huge change of Chinese society since reform and open door policy, health, diet and physical exercises in China, gender equality, environmental protection, money management, Chinese history, job interview, foreigners' work life in China. Business Chinese encompasses the essential usage of Chinese in business situations. Since China has risen to be the biggest economic body in the world, learning business Chinese will greatly boost your business with China, the biggest supplier in the world market.Through this course, you can learn the fundamental aspects and essential usage of Mandarin Chinese used in conducting business, such as business reception, including welcoming your business guests, arranging business meal, taking taxi, registering for the hotel and changing foreign currency; business negotiation, including negotiation of price, packaging, shipping, minimum order and signing the contract; find business partners, including lectures on looking for supplier, joint business partner, sales agent,etc; Amazon FBA business, including participating in Hong Kong trade exhibition, and contacting Chinese suppliers listed on Alibaba. since business Chinese is understandably more formal and sophisticated in vocabulary than daily Chinese, it is strongly advised that students would take my other two courses, "College Mandarin Chinese curriculum beginning and intermediate level first to learn the basic Chinese sound, writing and grammar system as necessary preparation for this course. After learning this free course, you will be well-acquainted with Chinese sound and writing system. Then purchase the whole bundle---College Mandarin Chinese Curriculum (From Beginning to advanced level, 6- courses) that allows you to learn 3 years of standard college Chinese curriculum in just 6 months and save 36000 dollars of college tuition as well as the Business Chinese Course that would allow your business to soar!
This online learning track contains the following training courses: Basic Business Skills Personal Behaviors and Conduct You and Your Boss Being professional is an essential part of promoting an effective business image. Several factors play a role in presenting yourself as a professional, including the way you talk, dress and conduct your business affairs. Taking an active role in shaping these elements of your behavior is the way you form your professional image -- which, in turn, will dictate the relationships you have with co-workers, business associates and clients. Lead your employees decisively without being overbearing. Listen to input, take their suggestions seriously and make decisions based on all of the input. Avoid confrontational behavior, such as reprimanding employees in front of other employees. An issue with an employee should be discussed in private to avoid setting the employee on the defensive. Approach your employees in a positive light, particularly when you are reprimanding them.
The Froogle Difference The Froogle Institute for Social Media was established to provide job seekers and employers with an industry-recognized training program on the relevant elements of social media.. We strive to foster relevant and sustainable market presence for our students alike. Under this model, the program integrates the academic rigor of real-world expertise of leading industry training. The Froogle Value? With CNN reporting “that social media skills are the #1 job skill requirement by employers”. Froogle Resources Center teaches our students how to transfer their skills learned to the workplace immediately. Our custom workshops and training programs are structured to help our students best prepare for re-entering the job market by adapting social media best practices. We currently conduct weekly social media workshops at the One Stop Employment Center in White Plains NY, Greater Westchester Chambers of Commence, and Score of New York. Our program has been very successful in helping unemployed men and women get back into the workplace faster. Our team of candidates are professionally prepared, highly motivated with relevant real life experience. Froogle Institute Resource Center Understands without individuals with relevant jobs skills, it’s nearly impossible to achieve and deliver results for your company. Locating and securing top talent has become an increase difficult task What We Offer Froogle can provide your company with trained social media candidate that can satisfy your targeted objectives. Free Social Media Temporary and Permanent Placement We save you time and money by finding candidates that fit your company objective. Your company will never be charged a fee for our placement services only a one-time annual membership fee of $199.00 Social Media Management, Marketing & Consultant Services We can accommodate short and long term outsourcing of social media projects managed through our remote work space system. Professional On-site Social Media Staff Training. Our professional brand builder program creates a professional style and profile and continual education support makes our candidates stand out head and shoulders above other candidates. Professional Employee Social Profiles Personal brand site that help showcase their work, depict there affiliations, or highlight and professional activities. making your staff and executives more valuable. Log on to our website and register for your membership www.froogleinstitute.com/placement or give us a call, one of our placement coordinators will assist you with choosing the right candidate for your needs. www.froogleinstiutute.com www.facebook.com/froogleinstitute phone: (914)372-7800 fax: (914)3727767 520 White Plains Rd. Suite 5064 - Tarrytown, NY 10591
Scroll down to enroll. This course is course number D15.2 from a comprehensive online curriculum on User eXperience (UX) currently under development by top experts in the field through The Online User eXperience Institute (OUXI). COURSE CONTENT This is an in-depth course on a particular aspect of designing for the User eXperience. Overall user experience with software applications and websites is impacted by five key qualities of their user interface: · Utility (is the content/functionality useful to intended users?) · Usability (is it easy to learn and accomplish tasks?) · Graphic Design (is the visual design aesthetically pleasing?) · Persuasiveness (are desired actions supported and motivated?) · Functional Integrity (does it work smoothly without bugs or crashes?) The usability of a user interface can be further subdivided into two separate qualities: · Ease-of-learning (is it easy to learn how to accomplish tasks?) · Ease-of-use (can tasks be accomplished quickly and easily once learned?) The terms ease-of-learning and ease-of-use are often used interchangeably, but they are not the same thing. In fact, they often come into direct conflict with one another in user interface design. That is, a user interface that feels easy-to-learn to novices may soon come to feel tedious and inefficient as they gain expertise, especially if they are high frequency users. Similarly, a user interface with a steep learning curve may eventually come to feel powerful, flexible and highly efficient once a user is trained and using it frequently. Ease-of-learning is usually more important to novice, casual or intermittent users. Ease-of-use is usually more important to trained, high frequency, expert users. However, even casual, intermittent users, such as users of public websites, will notice – and be frustrated with - designs that limit their efficiency in obvious ways. Two overall topics are covered in this course: · Efficiency design guidelines · Efficiency evaluation techniques The course is a very concrete, "how-to" course. Both the design guidelines offered and the evaluation techniques taught have been researched, validated and refined by the User eXperience discipline over the past 30 years. The subset of 24 design guidelines for efficiency offered in this course were selected from the full body of knowledge on software and website usability to be: · Universal (i.e., applicable to most if not all applications and websites) · Easy to explain · Commonly violated · High impact (on user productivity) · Easy to implement They thus represent the "low-hanging fruit" in designing for software and website user efficiency. The rationale for each guideline is explained, and clear examples are offered to enhance understanding. Just as with code, usability design guidelines will only take you so far. In addition, you need evaluation techniques to assess designs for efficiency to insure an application or website will meet its business goals at launch. Earlier design changes are always easier and cheaper than late design changes. The three evaluation techniques taught in this course are: · Efficiency heuristic evaluations · Keystroke level modeling · Efficiency studies These different techniques can be used at different points in the design and development process to exploit opportunities to improve efficiency in the user interface design when it is most cost effective to do so. Learning the evaluation techniques also helps deepen the understanding of the design guidelines. COURSE FORMAT The course format is a PowerPoint presentation accompanied by a studio-recorded video of the instructor. The course includes a little over three hours of video (broken into short lectures) with PowerPoint slides, and roughly 1.5 - 2 hours of optional hands-on exercises, for which sample solutions are provided. Downloadable course materials include: · A set of general instructions for getting the most out of courses · The full PowerPoint presentation (in two formats - full slides, and two slides per page) · Live, Excel-based templates (used in exercises, and which you can also use as you apply your new skills on real development projects) · A handy guidelines checklist (for quick reference during design and evaluation tasks on the job) Please feel free to contact the instructor with any questions about this course at email@example.com. Dr. Mayhew is also available for coaching/mentoring to people who have completed this course and are putting their new skills to work on real projects. Inquire at: firstname.lastname@example.org .
Course comes with 4 Hours | 4 PDHs | 4 AIA/CES LU/HSW. Course Overview: Commissioning (Cx) and Re- or retro-commissioning (RCx), or the process of ensuring that a new or existing building’s performance continues to meet or exceed its design over time, is increasingly the target of government policy and the beneficiary of market forces. New Federal, State and Local mandates, in conjunction with voluntary, market-based standards, are poised to transform the Cx/RCx marketplace. What began as a tool to ensure that commercial building owners get their money’s worth from design and construction professionals, commissioning is now known to be the most cost-effective measure available for reducing energy use, lowering operating costs and mitigating greenhouse gas emissions in buildings. A recent meta-analysis by Lawrence Berkeley National Laboratory found that Re/Retro-commissioning yields a median 16% energy savings with a payback time of 1.1 years for a cash-on-cash return of 91%. The public sector, in an effort to both promote and secure the environmental, social and economic benefits of energy efficiency, are incorporating Cx/RCx into new policies. Increasingly, Cx/RCx is the direct focus of government policy aimed at boosting energy efficiency in the built environment. Over the past decade, a series of Federal laws, executive orders and other regulations have resulted in requirements for commissioning and retro-commissioning in all Federal buildings. The results of these policies have been to improve Federal energy management, while providing an instance of leadership-by-example that has increased the profile of Cx/RCx elsewhere. As a result, Cx/RCx is now the beneficiary of government or utility financial incentives or even the force of law. Ultimately, Cx/RCx has the potential to save building owners and operators more than $30 billion a year in energy costs by 2030.Continuing to underutilize this cost-effective quality assurance tool could not only be unlawful, but bad business. This course shall describe the Total Building Commissioning Process. Case studies that followed LEED Fundamental and Enhanced Commissioning guidelines for newly built and renovated facilities for the Departments of Defense and Homeland Security shall be presented and analyzed. Perceptions and expectations of the Cx process from the perspective of all stake-holders; owners, designers, contractors, and commissioning specialists shall be presented and discussed. The purpose is to illustrate that there are varying levels of agreement on “What Commissioning Is and Is Not.” Through the use of audience interaction, the instructor will illustrate that LEED Commissioning does not establish the final boundaries and benefits for the overall Total Building Commissioning process. The overall potential energy conservation and utility cost-saving benefits that could be captured go beyond LEED and enhance our country’s ability to achieve the goal of energy independence. Through lecture, written material, class discussion and interactive activities, students will learn the following material: Definitions of Commissioning (Cx) and Retro-Commissioning (RCx) The Cx & RCx Process – Similarities and Differences Objectives & Benefits Requirements & Attributes of a Certified Cx Provider Cx Standards, Regulations & References LEED and Cx Myths, Reality & Managing Expectations (Case Studies) Learning Objectives: Learning Objective 1: At the end of this course, participants will be familiar with the Commissioning and Retro-Commissioning process, applicable codes and standards, and be able to differentiate between the two in terms of similarity and differences. Learning Objective 2: At the end of this course, participants will understand the overall objectives, benefits, and potential results of the Commissioning process and how this relates to improved building operational efficiencies. Learning Objective 3: At the end of this course, participants will be able to distinguish through case study examination the myths from the reality of this process to include examining stakeholder expectations, contract language and issue resolution techniques. Learning Objective 4: At the end of this course, participants will become familiar with sustainability and energy conservation requirements as it relates to commissioning by examination of applicable legislative directives, Unified Facilities Criteria (UFC), Standards and Guidelines, and Building Rating Systems (Such as LEED, Green Globes).