Sometimes choices are tough. We second guess our decisions, or stall making one to start with. In this Effective Leader’s Guide for making decisions, learn the steps to make more strategic choices and feel comfortable with the decisions you have made. Using application exercises and a rich multimedia process you will soon be more comfortable in your own skin, and more effective with your choices by applying what you have learned in this foundational online course. This training course will take about 30 minutes to complete and includes: Know Your Values Identify Your Priorities Gather Information Determine the Options Go With Your Gut Commit and Move Forward Evaluate Course Summary and Test
The world is full of conflicting identities. Every day we see identity-based conflicts which create incivility, inequality, and polarization in all areas of our lives. This course will help you understand why identity matters and how an understanding of identity can improve your interactions with friends, colleagues, customers, and society as a whole.
Geography is central to identity and plays an important role in how people make sense of the world. In the global world of today, it is likely that you will come into contact with more and more co-workers, customers, community members and other stakeholders who come from different parts of the country or globe. As this happens, it becomes more critical for you to recognize how geographic identity and biases influence you, your team, and community members.
An inclusive work environment is created by individuals who value each other’s differences – and, are proactive in stopping workplace discrimination or harassment. It’s often difficult to know how to react when witnessing an individual or group of people experiencing any form of discrimination or harassment - but don’t ignore it and walk away! This course will provide three ways you can be proactive about inclusion in your workplace.
Having an understanding of gender and gender identity is important in today’s society. While it feels natural to describe people using the terms we were taught since early childhood, the female-male binary no longer applies to everyone. In this video we’ll discuss what gender identity is and provide some tips for respecting everyone’s deeply held sense of self.
Workplace discrimination is a serious issue. The Equal Employment Opportunity Community reports over 100,000 bias cases annually. If employers are not being proactive they could be held responsible for failing to protect their employees from discrimination. This course provides some ideas of places you can start to protect your staff from discrimination.
Diversity programs and initiatives are continually evolving. Often, organizations face roadblocks when trying to diversify their workforce. This course identifies what these roadblocks could be and provides three of the latest, proven strategies to achieve workplace diversity.
Workplace discrimination is a serious problem. Understanding the facts about age discrimination will help you make a difference in stopping unfair employment practices. In this lesson you will learn about the Age Discrimination in Employment Act (ADEA) and learn how you can become a part of the solution to helping everyone find and retain gainful employment opportunities.
This lesson provides five strategies for creating a more inclusive work environment. While there is not a specific roadmap to achieve an inclusive workplace, any step you take to further help employees feel valued and respected can greatly benefit your organization. If you already have an inclusion program in place, or are just getting started, these strategies can help your organization be a place where employees from all backgrounds feel welcomed.
It’s natural to chat with colleagues at work and there’s not necessarily anything wrong with a little back-and-forth about political issues. However, those conversations have the potential to go wrong pretty quickly if everyone does not stick to some basic standards. This lesson provides five rules to help keep things civil when having political discussions. These rules can help your team keep from creating an uncomfortable atmosphere when the topic of politics comes up.
When imagining telecommuting, many people envision a relaxed day of working at home in their pajamas. However, this probably isn’t the best approach. Telecommuting definitely offers a lot of freedom, but that doesn’t mean you can ignore your work responsibilities. This course will help you decide if telecommuting is a good fit for you and then provide some strategies for being effective as a remote employee.
Do you look at Feedback as a positive or a negative thing? The truth is, it can be both depending on how it is delivered and how it is received. Feedback is a give and take experience. It is a valuable part of improving business processes, products, services, and even your own personal growth. How you, as a leader, receive that feedback sets the stage for either continued feedback, or no feedback at all. In this course you will learn how to graciously and effectively receive feedback in a way that gets results. You will also learn about the "feedback filter" and how to create a valuable feedback rich environment in your company, division, or team.
Company culture can be to blame when an organization is not achieving desired results. Oftentimes, this assessment is correct. This course will help you understand what your current culture is and what you want it to be. It will introduce a three step process on how to successfully make culture change within your organization.
Do you know where you're going professionally? Do you know what you want out of the next 3 weeks? How about the next 3 years? This course will help you create a powerful vision of where you want to go and what you want to achieve. You'll also learn how to get others on board with your vision. You will learn from real-world examples of different individuals and how they took their vision of what they wanted and made it a reality. Whether you are trying to get somewhere personally, or you want to create a clear and compelling vision of where you want your team to be, this course can give you the foundation you need to get pointed down the right path. This training course will take about 25 minutes to complete and includes: Introduction What is Vision? How to Create a Powerful Vision Sharing Your Vision Course Summary and Test
What is the difference between someone who simply has goals and someone who actually achieves their goals? The key isn't to work harder, it's to work SMARTER! The SMARTER goal setting system is the evolution of the SMART goal setting system that was introduced in the 1980's. In this course you will learn how to apply the S.M.A.R.T.E.R. goal setting system. You will understand the definition of each letter of the acronym S.M.A.R.T.E.R. and view real world examples of how it is applied to goal setting. In addition, you will have the opportunity to apply it to set your own goals and apply the methodology. Finally, you will be provided with additional strategies for achieving your goals. This training course will take about 30 minutes to complete and includes: Introduction Smarter Goals Three Strategies for Achieving Your Goals Course Summary / Conclusion
This module will take about 30 minutes to complete. Proper etiquette makes a statement about your character and competence as a professional. In this course we'll focus on business dining etiquette and how to present your best self when meeting with clients, colleagues, partners, or even friends. Upon completing this course you will understand proper business dining etiquette for before, during, and after the meal. In addition you will understand common place settings and proper utensils. Finally, you'll learn about proper etiquette when you are hosting a meal. This training course will take about 30 minutes to complete and includes: Introduction Before The Meal The Place Setting During the Meal After the Meal Hosting a Meal Final Quiz
This module will take about 25 minutes to complete. Ever wonder if a certain behavior is appropriate or out of bounds? Perhaps it is appropriate in one setting, between certain people, but not appropriate in another setting. Well, wonder no more! This course will take you through the steps to determine appropriate conduct and to navigate tricky or touchy ethical situations. “To do or not to do . . . that is the question” employs application exercises and a rich multimedia process, to increase your awareness and understanding and to provide you with a guide to navigate the sometime murky waters of ethics and appropriate code of conduct.
This module will take about 40 minutes to complete. New to a leadership role? You’re in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the ‘in’s and out’s’ of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.
This module will take about 30 minutes to complete. Have you ever said that something is “not your responsibility”? Maybe it is! Learn how taking accountability can change the results you are getting at work and in your life. This course uses application exercises and a rich multimedia process to give you the insight and skills to change your results through taking accountability.
This module will take about 40 minutes to complete. From childhood we practice the art of negotiation. Bed time, a treat, a promotion, a raise, an extended deadline. Regardless of the type of work we do, knowing how to negotiate effectively can greatly impact our success and our satisfaction. Strategic application exercises and a rich multimedia process, will teach you basic skills to negotiate effectively to get the results you want.