If you are taking this course, you have probably been instructed to do so by your manager and your manager has probably begun practicing a radical new philosophy of managing. This new philosophy, "Managing from the Heart," is designed to teach managers how to engineer a work environment in which employees are provided an opportunity to acquire the necessary tools, interaction, and instruction that will propel the employee to success. This course is for you, the employee, and is designed to create the awareness and understanding necessary to take full advantage of this environment opportunity. The employee who embraces this philosophy will begin a journey of growth in which he or she will develop "personal power," allowing the individual to succeed at whatever they attempt.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course guides the manager through the steps to effectively conduct his or her staff like a "finely tuned orchestra." The manager will learn the problems associated with "Starting Up a Department from Scratch," "Inheriting an Established Department," and "Maintaining an Established Department." Our "Managing from the Heart" philosophy will instruct the manager how to develop staff that manages themselves and is willing to go to war for him or her.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course guides the manager through the 5 basic roles used to manager a staff that becomes invested in the success of the business and takes ownership of the business plan. A manager will learn the importance of developing relationships, creating a safe collaborative workplace, the difference between “Job” and “Career,” the “art” of counseling, and how to manage without appearing to manage.
Taken from the course and book, “Managing from the Heart – A Way of Life,” this course examines the role of counselor for the manager. Like it or not, a manager “is” a counselor. Very few managers know how to employ this role effectively. The reality is, counseling “is” an art. In “The Art of Counseling Staff,” a manager will learn the objectives of counseling as well as how to implement different counseling sessions. You will also learn how to read body language, identify liars, nurture your Superstars, recognize burnout, conflict mediation and resolution, and the importance of counseling self.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course instructs the manager how to “read” his or her staff by recognizing “Red Flags,” reading “Body Language,” and identifying “Burnout.” The manager will also learn how to identify “Attitudes that Lead to Mediocrity,” how to Float Balloons,” and how to “Peal the Onion” to get to the heart of an issue. He or she will also learn how to identify liars and deal with “Rainclouds.” Knowing where your staff is at any given moment is essential if you are to get where you want to go.
Success in business is all about relationships. This intensive and comprehensive course examines a radical new business philosophy, which explores “preventive maintenance” for a company's most valuable asset - it's people. It’s amazing how companies will spend millions on preventive maintenance for its hard assets and nothing for its most important. Imagine a staff which is self-motivated and inspired to produce long-term sustainable growth for both themselves and the business. Learn how to develop "Career-Minded" employees instead of "Job-Minded" employees. Discover the power of creating "Raving Fans" of your customers and staff. Learn how to inspire your staff to become willing to go to war for you. Unleash the unrealized potential hidden in each and every human being. Learn how to implement the 5 basic roles a manager uses to inspire a staff that self-manages, takes ownership of the business plan, and becomes vested in the success of the business. "Managing from the Heart" is not just a philosophy which nurtures growth and inspires success. "Managing from the Heart" is "A Way of Life."
Passion – the most powerful force in the universe. Passion has moved mountains, discovered countries, healed nations, and put footprints on the moon. All one needs to succeed is to have Purpose and Passion. In this course, a manager will learn how to inspire passion in his or her staff, driving them to reach unimaginable goals. This course is taken from the course and book, “Managing from the Heart – A Way of Life,” and is designed as a “refresher course.” References to some modules, concepts, and stories may refer to the parent course. Though designed as a refresher, “Inspiring Passion in Your Staff” stands on its own.
Like it or not, a manager is a counselor, but unfortunately few managers learn how to counsel effectively. "10 Basic Counseling Sessions" takes a manager though the function and implementation of counseling staff. The manager will learn 10 different proven techniques to deal with employee issues and to inspire employees to strive for excellence.
Many people go through life wondering, “Is this all there is?” Some people seem to constantly get frustrated over little things and don’t know why. Others keep “shooting themselves in the foot.” They get into the same old relationship patterns, lugging their baggage along with them. They hope it’ll be different, but know it’ll turn out the same – and it does. We have the power to direct our lives and define our destiny, but we give it away. We give to situations, things, and people who didn’t ask for it, don’t necessarily want it, and don’t even know they have it. It’s time to reclaim our inherent power. This course looks at how to use our emotions in a healthy way. Learn to identify and change false “core beliefs,” self-defeating behaviors, and cognitive distortions. Then, learn how to nurture the best and truest parts of yourself. Taken from the course and book, “Managing from the Heart – A Way of Life,” this can be used as a refresher course or it can stand on its own.
This module will take about 40 minutes to complete. New to a leadership role? You’re in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the ‘in’s and out’s’ of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.
This module will take about 30 minutes to complete. Have you ever said that something is “not your responsibility”? Maybe it is! Learn how taking accountability can change the results you are getting at work and in your life. This course uses application exercises and a rich multimedia process to give you the insight and skills to change your results through taking accountability.
This module will take about 40 minutes to complete. From childhood we practice the art of negotiation. Bed time, a treat, a promotion, a raise, an extended deadline. Regardless of the type of work we do, knowing how to negotiate effectively can greatly impact our success and our satisfaction. Strategic application exercises and a rich multimedia process, will teach you basic skills to negotiate effectively to get the results you want.
This module will take about 40 minutes to complete. Are you interested in understanding how to create a safe work environment where all of your employees can achieve their full potential? This course explains how to avoid sexual harassment in order to create a pleasant and professional workplace where everyone thrives! As a manager, you have the opportunity to help your employees understand how to avoid sexual harassment. In addition to learning essential information about sexual harassment, through application exercises and a rich multimedia process, you will learn simple, practical strategies to make sure all of your employees are comfortable and productive at work.
This module will take about 30 minutes to complete. Learn how to avoid sexual harassment in order to create a pleasant and professional work environment for you and all of your colleagues! Everyone should make sure that others feel safe at work. This course covers essential information about sexual harassment and through application exercises and a rich multimedia process, you will learn simple, practical ways to avoid sexual harassment so that you and your colleagues will be comfortable and productive at work.
This module will take about 30 minutes to complete. Audiences decide if a presentation is worth paying attention to in the first 1-2 minutes. To be an effective presenter, there are multiple factors to consider and skills to develop. In this course, through the use of application exercises and a rich multimedia process, you will learn the key skills to creating powerful presentations that get results.
This module will take about 30 minutes to complete. Frustrated with boring meetings that waste time? Never fear! This pivotal course will teach you how to shift from boring, ineffective meetings, to strategic meetings that get results! Through application exercises and a rich multimedia process, learn the specific components that make meetings worth the time and effort of everyone involved. But what if you are not in charge? Not a problem! This course will also take you through the steps and options to make meetings effective even when you are not the one conducting!
This module will take about 30 minutes to complete. Have a great rapport with your employees and your peers? You’re not done yet! Learning how to manage up is a key component of any successful career. Through application exercises and a rich multimedia process, this course will teach you what you need to know to create positive relationships with those you report to.
This module will take about 30 minutes to complete. It is common to focus on our weaknesses, however weakness will not make you excel. If you want to be an effective leader, it is important to focus on and learn to lead with your strengths. Everyone has strengths. Things they are naturally good at. Do you know your strengths and how they can help you to be an effective leader? This guide will teach you how to identify and lead with your strengths.
This module will take about 25 minutes to complete. While you may have a boss and frequent interaction with HR (Human Resources) your career is YOUR career and therefore YOUR responsibility to manage. In this instructive course, learn key steps to identifying what you want out of your career and how to make it happen through application exercises and a rich multimedia process.
This module will take about 25 minutes to complete. “Can I ask this?” “Will she be a good fit?” “Who else should I invite to the interview?” When you are on the other side of the table, there are still many questions to answer in order to have a ‘good interview’. Using application exercises and a rich multimedia process, you will learn the skills to conduct effective interviews in this timely course designed to help you get the right people in the right seats.