Course Overview With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. Your participants will be able to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace and even through their community. The Workplace Diversity course will help participants understand what diversity is all about, and how they can help create a more diverse world at work and at home. They will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength. Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc. Course Objectives Explain the definition, terms, and history of diversity Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination Understand and respond to personal complaints, and develop a support system to manage the resolution process List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations. In this course, I will share best practices for workforce diversity and workplace inclusion. I will discuss ways to champion change and activate initiatives in your organization.
This module will take about 40 minutes to complete. New to a leadership role? You’re in the right place! As leadership, you have a different focus, new responsibilities, and different challenges than you did as an individual contributor. This course covers the ‘in’s and out’s’ of the sometimes difficult transition experience from an individual contributor into leadership. Regardless of your title or the type of leadership role you now fill, through interactive assignments and a rich multimedia process, this course will smooth your transition and put you in position to excel in your new role.
This module will take about 30 minutes to complete. Have you ever said that something is “not your responsibility”? Maybe it is! Learn how taking accountability can change the results you are getting at work and in your life. This course uses application exercises and a rich multimedia process to give you the insight and skills to change your results through taking accountability.
This module will take about 40 minutes to complete. From childhood we practice the art of negotiation. Bed time, a treat, a promotion, a raise, an extended deadline. Regardless of the type of work we do, knowing how to negotiate effectively can greatly impact our success and our satisfaction. Strategic application exercises and a rich multimedia process, will teach you basic skills to negotiate effectively to get the results you want.
This module will take about 40 minutes to complete. Are you interested in understanding how to create a safe work environment where all of your employees can achieve their full potential? This course explains how to avoid sexual harassment in order to create a pleasant and professional workplace where everyone thrives! As a manager, you have the opportunity to help your employees understand how to avoid sexual harassment. In addition to learning essential information about sexual harassment, through application exercises and a rich multimedia process, you will learn simple, practical strategies to make sure all of your employees are comfortable and productive at work.
This module will take about 30 minutes to complete. Learn how to avoid sexual harassment in order to create a pleasant and professional work environment for you and all of your colleagues! Everyone should make sure that others feel safe at work. This course covers essential information about sexual harassment and through application exercises and a rich multimedia process, you will learn simple, practical ways to avoid sexual harassment so that you and your colleagues will be comfortable and productive at work.
This module will take about 30 minutes to complete. Audiences decide if a presentation is worth paying attention to in the first 1-2 minutes. To be an effective presenter, there are multiple factors to consider and skills to develop. In this course, through the use of application exercises and a rich multimedia process, you will learn the key skills to creating powerful presentations that get results.
This module will take about 30 minutes to complete. Frustrated with boring meetings that waste time? Never fear! This pivotal course will teach you how to shift from boring, ineffective meetings, to strategic meetings that get results! Through application exercises and a rich multimedia process, learn the specific components that make meetings worth the time and effort of everyone involved. But what if you are not in charge? Not a problem! This course will also take you through the steps and options to make meetings effective even when you are not the one conducting!
This module will take about 30 minutes to complete. Have a great rapport with your employees and your peers? You’re not done yet! Learning how to manage up is a key component of any successful career. Through application exercises and a rich multimedia process, this course will teach you what you need to know to create positive relationships with those you report to.
This module will take about 30 minutes to complete. It is common to focus on our weaknesses, however weakness will not make you excel. If you want to be an effective leader, it is important to focus on and learn to lead with your strengths. Everyone has strengths. Things they are naturally good at. Do you know your strengths and how they can help you to be an effective leader? This guide will teach you how to identify and lead with your strengths.
This module will take about 25 minutes to complete. While you may have a boss and frequent interaction with HR (Human Resources) your career is YOUR career and therefore YOUR responsibility to manage. In this instructive course, learn key steps to identifying what you want out of your career and how to make it happen through application exercises and a rich multimedia process.
This module will take about 25 minutes to complete. “Can I ask this?” “Will she be a good fit?” “Who else should I invite to the interview?” When you are on the other side of the table, there are still many questions to answer in order to have a ‘good interview’. Using application exercises and a rich multimedia process, you will learn the skills to conduct effective interviews in this timely course designed to help you get the right people in the right seats.
This module will take about 35 minutes to complete. What to wear? What to say? When to follow-up? The process of interviewing for a position can be nerve racking to say the least. ‘Tell Me About Your Weaknesses’ takes you through a typical interview process and prepares you for the what you may encounter. Through application exercises and a rich multimedia process, you will learn top skills to ease your nerves and prepare you for any interview.
This module will take about 40 minutes to complete. Tired of giving feedback that falls on deaf ears? Learn how to give feedback that gets fantastic results with this effective leader’s guide. Feedback can be much more than a criticism at the end of an event, in fact feedback can be both positive and negative and needs to be given not only strategically, but also consistently. Develop the skills to do exactly that through application exercises and a rich multimedia process.
This module will take about 25minutes to complete. For a time, the Disney company got some of its best ideas from the janitor. Leadership can be seen in any role and from any person. Using application exercises and rich multimedia, learn how to identify leadership potential and how to use the influence of ‘unofficial’ leaders to everyone’s benefit.
This module will take about 30 minutes to complete. Have time set aside, but no energy to use the time well? Learn the skills of managing your energy to find yourself getting more done and feeling better while you do it! Through the effective use of application exercises and a rich multimedia process, this course will take you on a journey of discovery to implement a workable plan to energize your life and get more done.
This module will take about 55 minutes to complete. Hate those awkward moments when you have to ‘deal’ with inappropriate or ineffective behavior? Make those moments an experience of the past by learning how to appropriately discipline an employee. With proper implementation of the skills taught in this course, you will find that those ‘awkward moments’ are few and far between resulting in a better experience for everyone, as well as your overall results.
This module will take about 60 minutes to complete. Want to know all the details? Prefer to oversee? Like to be involved? Everyone has a different style, whether in dress and music or in leadership. In this course you will learn to identify your personal leadership style and how to incorporate your style into any role through the use of application exercises and a rich multimedia process. Knowing your style will allow you to be more effective in choosing team members, managing up or down, and in getting your own work done.
This module will take about 30 minutes to complete. Discrimination is a big deal. Regardless if you are the one being discriminated against, the one doing the discriminating, or if you are seeing it happen around you, discrimination is real and it can be a serious problem. In "Dealing with Discrimination in the Workplace" you will learn the steps to 1) help you recognize when discrimination is occurring, 2) identify how to acknowledge the situation, and then 3) know how to proceed to eliminate the problem. Through the use of application exercises and a rich multimedia process, you will gain the skills you need to truly identify, address, and deal with discrimination.
This module will take about 35 minutes to complete. Are you constantly ‘firefighting’? Does it seem as though problems always appear at the last minute or just before the weekend? In this course, you will learn strategic steps to prevent much chaos and solve new or recurring problems. Through the use of application exercises and rich multimedia process, your ability to think critically and solve problems effectively and in a timely manner will increase thus propelling your end results to new heights.