Successful people have common traits and habits. They tend to stand out from the crowd and are always seeking new challenges and opportunities. This series explores some of the ways you can become one of those successful people by developing skills that create a strong set of competencies. Success depends on being able to manage your time, define and accomplish your goals, understand and work with others, and present yourself as being the person best suited for success.
We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation. Workshop Objectives: Understand the difference between hearing and listening Know some ways to improve the verbal skills of asking questions and communicating with power. Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships. Identify the skills needed in starting a conversation. Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. Understand how seeing the other side can improve skills in influencing other people. Understand how the use of facts and emotions can help bring people to your side. Identify ways of sharing one’s opinions constructively. Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation. Learn tips in making an impact through powerful first impressions.
This course shows why it is so important to have excellent interpersonal skills. It also reviews different behavioral styles, techniques, and obstacles you might face in communicating with others. After completing this course you will have the tools to develop excellent interpersonal skills and become that star performer!