This example report shows the output from the DE, Inc. tool used to help small business owners to "Tune Your Revenue Engine". By answering 40 questions about your business you can have this level of insight in no time. Contact DE, Inc. to find out more about how you can get a report for your business.
This course examines the requirements for conducting business ethically and in a socially responsible manner.
This course provides an understanding of the strategic relationships among members of the supply chain and the importance of process alignment within the network.
In this course, you will learn how sourcing and procurement support the introduction of new products or services for an organization.
In this course, you will learn: The relationship between Supply Chain Management and Logistics How Logistics can provide a competitive advantage The mission of logistics management How the logistics environment is changing
This course provides the fundamentals that will enable you to: - Recognize the linkage of strategic supply planning with business strategy - Understand the importance of managing forecast error - Apply demand management principles - Appreciate the use of sales and operations planning - Understand the drivers of master production scheduling
If you have already downloaded my Comprehensive Guide to Change Management or my Comprehensive Guide to Change Management and ERP Implementations then most of what is in these slides is already covered in them. If you are one of the now nearly 1000 people who have downloaded my FREE Practical Framework Approach to Change which gave you a flavour of my own developed approach to "change" then these slides are for you. They have been competitively priced given the potential number of customers. I have taken the original high-level document and added details of each component of my approach as follows. Sponsorship - describes the key elements of Sponsorship in the change process including the need for a Sponsor, IBM Making Change Work survey, personal attributes of a Sponsor, the ABC/123 of Sponsorship, different types of Sponsor, Roles of a Sponsor, Sponsorship Checklist. Stakeholder Analysis & Management - provides the key steps for conducting Stakeholder Analysis and Management to support Change Communication and Engagement activity. The document structure includes What is Stakeholder Management, Benefits of Stakeholder Management, the four Stages of Stakeholder Management (Identify, Define, Engage and Plan) and the key to Stakeholder Management. Communication - describes the key elements of Communication with the context of change including Communication Guidelines, Creating Awareness, Different Messages, Channels for Building Awareness, a simple 4-stage Communication Framework Measuring Business Readiness & Adoption - describes the key elements of setting up Business Readiness/Adoption Measurement including What is Adoption/Business Readiness, Procsi's ADKAR, the 6 key Set-up Stages, What can be Measured, Agree Question + Examples, Agree Survey Participant, Agree Scoring Criteria and Target, Agree Survey Tool, Survey Input/Analysis/Actions. Training & Education - contains the key elements of managing necessary training in the context of a change initiative and include The Importance of Training, Overall Training Considerations, Training Needs Analysis, Logistical Considerations, Training Aligned to Roll-out (inc. example), Numbers to be Trained (inc. Example of Scheduling), Training Delivery Options, Training Documentation (inc. Example of Process), Training Logistics, Training Evaluation (inc. example). Managing Business Benefits - contain a "snapshot" guide to Managing Business benefits and include using a Structured Approach, What is a Benefit, What is Benefits Management, Why is Benefits Management important, Who is Responsible/Involved, Role of the Business Change Manager, Linking Benefits with the Business Case, About the Business Case, Business Case Development, The Business Case Process, The Benefits Management Process, Identifying and Structuring Benefits, Planning for Benefits, Realisation and Tracking of Benefits, Benefits Evaluation, Post Implementation Review (Why/What/When, Key Principles, How, Activities to Include, The Report. Continuous Improvement - describes the key elements of the Plan, Do, Check, Act (PDCA) cycle including Plan (Identify/Analyse the problem and what Tools to use), Do (Develop/Implement the Solution and what Tools to use), Check (Evaluate the Results, Achieve Goals and what Tools to use), Act (Implement the Solution and what Tools to use).
This is a 210-slide PowerPoint. BENEFITS OF DOCUMENT Implement a strategy and mechanism to generate a constant flow of ideas. Simplify the evaluation system to speed up the suggestions feedback process. Learn effective approaches to develop creativity and improve participation rates. DOCUMENT DESCRIPTION A staff suggestion system is a formalized mechanism which encourages employees to contribute constructive ideas for improving the organization in which they work. The overall aim is to gather, analyze and implement ideas in order to create results that have a positive impact on the business and/or deliver new value to customers. An effective staff suggestion system improves one's own work and the working environment, creates ownership and trust, builds teamwork, improves profitability and last but not least, enhances communication between employees and management. With this presentation, you will learn how to put in place a lean and effective employee suggestion system that generates a constant flow of good quality ideas. LEARNING OBJECTIVES 1. Understand the key elements of a suggestion system 2. Define how to plan and launch an effective suggestion system 3. Describe how to set up a strategy and mechanism to generate ideas, capture quality ideas, evaluate ideas and sustain a constant flow of ideas 4. Explain how to develop employees to identify opportunities for improvement and write good quality ideas 5. Define success factors for sustaining a suggestion system CONTENTS 1. Introduction to Kaizen 2. Introduction & Basic Concepts of a Suggestion System 3. Scope of Suggestions 4. Goals of a Suggestion System 5. Planning & Launching a Suggestion System 6. Roles & Responsibilities 7. The Suggestions Process 8. Evaluation & Award Systems 9. Examples of Effective Procedures 10. Techniques for Developing Creativity 11. Examples of Ideas for Improvement 12. Points for Improvement 13. Ways to Develop "Kaizen Eyes" 14. How to Sustain a Suggestion System
This is a 16-slide PowerPoint. Developed by Michael Porter, Value Chain Analysis is business management framework used to analyze the processes and key activities performed by a business or industry. This framework illustrates where value is created within an industry or company.
This is a 144-slide PowerPoint. Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, systems and structures. By teaching this presentation, employees will understand the importance of making a personal commitment to quality, focus on satisfying both internal and external customer requirements, and working as a team to improve quality. This training presentation includes quality philosophies from key quality leaders such as W. E. Deming, J. M. Juran and Philip Crosby, and provides a summary of process management, steps for TQM implementation, key tools and techniques for total quality as well as the key business excellence and quality management models. CONTENTS: 1. Introduction to TQM 2. Customer Focus 3. Employee Involvement & Empowerment 4. Process Management 5. Business Excellence & Quality Management Models 6. Total Quality Leadership 7. Implementing TQM 8. Tools & Techniques for Total Quality 9. Summary
This is a 230-slide PowerPoint. BENEFITS OF DOCUMENT Comprehensive training guide on TPM implementation. Learn how to apply the TPM tools effectively. Learn how to kick-start TPM deployment with Autonomous Maintenance, Planned Maintenance, Focused Improvement and Education & Training activities to improve equipment reliability. DOCUMENT DESCRIPTION As a company-wide initiative, Total Productive Maintenance (TPM) maximizes the effectiveness of equipment. The TPM program significantly increases labor and capital productivity while, at the same time, increases employee morale and job satisfaction. TPM brings maintenance into focus as a necessary and vitally important part of the business. Targeted at all levels of the organization, TPM and its 8 Pillars provide the necessary supporting process and tools to achieve zero defects, zero breakdowns and zero accidents. Developed by our JIPM-certified TPM consultant, this presentation combines the TPM tools, 5S, OEE (Overall Equipment Effectiveness) and 8 pillars into a highly detailed training tool. This PowerPoint includes a step-by-step implementation process of TPM. LEARNING OBJECTIVES: 1. Understand the concept and management philosophy of TPM as a foundation for Lean Transformation 2. Learn the 8 pillars of TPM activities, TPM implementation strategy, roadmap and step-by-step approach 3. Learn the TPM tools and be able to identify and eliminate loss through TPM implementation 4. Learn how to kick-start TPM deployment with Autonomous Maintenance, Planned Maintenance, Focused Improvement and Education & Training activities to improve equipment reliability 5. Understand the roles of a TPM implementation organization and the critical success factors CONTENTS: 1. Overview of TPM 2. TPM Foundations: 5S & Visual Management 3. TPM Tools 4. Equipment Loss & Overall Equipment Effectiveness (OEE) 5. Eight Pillars of TPM 6. TPM Implementation Related training presentations that you may be interested: 1. Overall Equipment Effectiveness (OEE) 2. Autonomous Maintenance 3. TPM Team Guide: How to Start & Sustain TPM Team Activities 3. TPM Self-assessment Guide & Tool
This is a 15-slide PowerPoint. Strategic Sourcing (also known as Sourcing Strategy or Procurement Strategy) allows an organization to realize significant savings by evaluating its procurement costs across a number of spend categories. This document details a 4-phase framework to Strategic Sourcing, outlining time frames, activities, and outputs. The approach adopted includes the following phases: 1. Assessment Snapshot 2. Spend Analysis 3. Category Sourcing 4. Implementation Each phase is explained in detail, including a breakdown of sub processes and activities. This framework can be applied to both Commodity and Specialty spend categories.
In today's competitive environment, organizations must delight their customers and relentlessly look for new ways to exceed their expectations. To accomplish this, Six Sigma Quality has to become a part of an organization's culture. Six Sigma provides a rigorous and structured approach to help organizations improve their performance in meeting their customers' requirements. Developed by a certified Six Sigma Black Belt, this training presentation introduces you to the Six Sigma philosophy, methodology and tools and the infrastructure for successful Six Sigma deployment without delving too much into statistics. It includes applications of Six Sigma in manufacturing, process and service industries, step-by-step DMAIC (Define-Measure-Analyse-Improve-Control) improvement approach, phase description and deliverables, and roles of the Leadership team, Champion, Process Owner, Black Belt and Green Belt. LEARNING OBJECTIVES 1. Explain how Six Sigma improves business performance 2. Describe the Six Sigma philosophy and approach to continuous improvement 3. Define process variability 4. Describe the DMAIC improvement methodology 5. Recognize which Six Sigma tools to use for a particular problem 6. Identify Six Sigma roles and responsibilities, project selection and project management to realize the benefits CONTENTS 1. Overview of Six Sigma 2. Key Concepts of Six Sigma 3. Applications of Six Sigma in Industries 4. Six Sigma DMAIC Methodology 5. Six Sigma Toolkit 6. Organizing for Six Sigma 7. Project Selection and Management 8. Critical Success Factors
This is a 10-slide PowerPoint. SWOT analysis is a strategic planning framework used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a business or business initiative. This document includes instructional and template slides.
This is a 123-slide PowerPoint. BENEFITS OF DOCUMENT Reduce costs and save money with the COQ approach to quality improvement. Learn how to identify items related to the Cost of Non-Conformance (CONC) and the Cost of Conformance (COC). DOCUMENT DESCRIPTION As a key factor of competitiveness, you must manage cost all the time, not only in times of economic downturn. Reducing the Cost Of Quality (COQ) program helps achieve this. This training fits well into any improvement initiative, including TQM and Lean management. The COQ methodology instills a practical approach to quantifying the financial impact of the Cost Of Non-Conformance (CONC) and the Cost Of Conformance (COC). By teaching this presentation, you can improve the company culture and improve the bottom line. This presentation changes employees problem solving focus from quick fix solutions to preventing issues before they occur. This course teaches the skills to prioritize quality improvement opportunities based on the expected financial return. CONTENTS: Introduction & Basic Concepts of COQ - Business case for quality - Impact of quality improvement program - Link between quality costing and profits - Why are quality costs important? - Why measure COQ? - What is COQ? - COQ iceberg model - COQ versus Lean & Six Sigma - Goal of COQ system - Preparation - Four phases of a COQ system Phase 1: Identifying COQ Items - PAF model - Prevention costs - Appraisal costs - Failure costs - Internal failure costs - External failure costs - Eight types of waste - CONC checklists - Guidelines for identifying COQ items Phase 2: Collecting COQ Data - Matching accounts with CONC items - Quality costing - COQ Data source - Example calculations of Failure cost, Appraisal cost and Prevention cost - COQ scorecard and indices - Process flow for COQ reporting - Collecting and reporting COQ data - Role of Finance - Role of line managers/supervisors - Practical guidelines Phase 3: Analyzing COQ Data - Selecting quality cost bases - Trends analysis - Pareto analysis - Variance analysis - SMART criteria - Set targets for improvement - Case study Phase 4: Reducing COQ & Improving Quality - Reduce COQ through quality improvement programs - Tools and techniques - System for quality is prevention - Some results from industries - Sustaining COQ
A document that describes the key stages of a simple Process Re-engineering Framework including Project Set-Up, Analyis of As-Is, Design of To-Be, Plan & Implement (all four stages include the Tasks and Best Practice Guidelines) and Quick Wins/Continuous Improvemen .
This is a 28-slide PowerPoint. This document teaches the basics of developing an effective business presentation. It covers methodologies widely practiced by top management consulting firms, such as McKinsey, Bain, and BCG. This document is divided into 3 sections: *Storyboarding. Storyboarding refers to developing the "story" that the presentation will follow. Please note there are many different frameworks for creating storyboards. This just covers one of the methods. *Slide Structuring. Ever notice how you can spot a consulting deck almost immediately? They embody a similar look and feel. This section dissects the framework used to create the consulting slide, which consists of a Headline, Body, and Bumper. *Graph Design. This section teaches you how to select the proper graph for your slide. Presentation development is a useful skill to have, because presentations is one of the mostly used communication tools in any workplace. Furthermore, presentations are work products that are easily and widely circulated both within and to outside an organization. For a consultant, this skill is even more critical, because PowerPoint presentations are often all that is left with the client after the engagement ends.
This is a 15-slide PowerPoint. Forming a coherent hypothesis is an instrumental tool when analyzing and addressing any business problem. It is a common approach used by management consultants. When evaluating any new, abstract business problem, it is wise to begin by forming an hypothesis related to the problem. A popular consulting framework for forming a hypothesis is PRICE. PRICE is used by strategy consulting firms like McKinsey, Bain, and BCG. It can be used to test a hypothesis, determine if the hypothesis is valid, and answer questions, like, Does the hypothesis make sense? Should it be discarded? Should it be reworded? This document explains the PRICE framework and provides template slides to be used in your own presentations.
This is a 183-slide PowerPoint. BENEFITS OF DOCUMENT Learn how to apply the PDCA approach to solve problems and save money. Learn how to apply the basic quality tools to identify and analyse problems. Learn how to develop problem solving teams to sustain a continuous improvement culture. DOCUMENT DESCRIPTION In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such as Toyota uses the PDCA problem solving process for the relentless pursuit of continuous improvement. When combined with the basic quality tools, this approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. This methodology can be applied to both manufacturing and service organizations. LEARNING OBJECTIVES: 1. Understand the principles and key concepts of problem solving 2. Learn how to apply the PDCA technique and basic quality tools to problem solving 3. Learn how to identify root causes and develop countermeasures 4. Learn how to prepare a problem solving storyboard 5. Understand the roles of problem solving team 6. Define the critical success factors for effective problem solving CONTENTS: 1. Introduction to Problem Solving 2. Concept of Problem Solving Teams 3. Overview of Process Management 4. PDCA Problem Solving - The Step-by-step Approach 5. Basic Problem Solving Tools 6. Project Reporting Using A3 Storyboard 7. 10 Common Mistakes 8. Critical Success Factors This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).
This is a 40-slide PowerPoint. This is an introductory workshop on leadership. It focuses on defining and implementing good leadership practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) publication that integrates global excellence models and provides implementation guidelines for the practitioner. These practices have been validated by over 20 years of research. The leadership practices include: Developing corporate statements (e.g. vision, mission, core values); Communicating corporate statements to all levels in the organization; Identifying factors that will contribute to organizational success; Developing a strategic plan with goals and objectives that will guide the organization toward its vision; Using risk management to assess strategic goals and objectives; Monitoring and reviewing the strategic plan on a regular basis; Ensuring senior management demonstrates a commitment to continuous improvement; Ensuring senior management participates in professional bodies, conferences, and seminars; Removing barriers to organizational effectiveness; Promoting teamwork amongst employees; Communicating openly to employees about organizational performance; Sharing responsibility, accountability, and leadership throughout the organization; Linking senior management rewards and recognition to organizational performance; Demonstrating responsibility to society and the environment; Learning from ideas and good practices and sharing them internally and with other organizations. Each practice includes a definition, implementation guidelines and practical examples and may include applicable research findings. The workshop is formatted so that participants learn about best management practices related to the topic and have an opportunity to self-assess against the practices and develop an improvement plan to address gaps. This workshop is part of a consulting toolkit that includes: the Organizational Excellence Framework publication, scenario games, automated assessments, holistic workshops for micro to large size organizations and modular workshops for each key management area (governance, leadership, planning, customers, employees, work processes, suppliers and partners, resource management, continuous improvement & performance measurement).