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Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members

Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members

This is the third of 3 Modules of “Performance Management for Retail Managers.” The student will learn about and discover: • How to Analyze Performance Problems • The Difference Between Performance Improvement Plans, Progressive Discipline, and Counseling • How to Conduct a Formal Counseling Session • The Progressive Discipline Process • Documenting Counseling to Avoid Complaints and Litigation • How and When to Terminate a Team Member • The Doctrine of “At Will” or Without Cause Terminations This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle. The user receives a 30% discount when purchasing the 3 Modules together. Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training Course Length: 30-45 minutes

Visited 2,237 times
$40.00
Performance Management for Retail Managers, Part 2: Coaching and Effective Communication

Performance Management for Retail Managers, Part 2: Coaching and Effective Communication

This is the second of 3 Modules of “Performance Management for Retail Managers.” The student will learn about and discover: • The 3 Key Methods for Influencing Behavior – Advising, Coaching, Counseling • Why Coaching is Important • Coaching Activity and Behaviors • Effective Communications Skills • 3 Scenarios for Coaching • The “SOLVE” and “GROW” Coaching Models • “Push” and “Pull” Styles of Coaching • Overcoming Barriers and Troubleshooting This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle. The user receives a 30% discount when purchasing the 3 Modules together. Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training Course Length: 30-45 minutes

Visited 2,264 times
$40.00
Performance Management for Retail Managers, Part 1: Goal Setting and Motivating Team Members

Performance Management for Retail Managers, Part 1: Goal Setting and Motivating Team Members

This is the first of 3 Modules of “Performance Management for Retail Managers.” The student will learn about and discover: • Why Goal Setting is Important • Motivating Factors For Employees • Causes of Employee Dissatisfaction • The Difference Between Expectations vs. Goals • Rules to Follow When Establishing Goals • The SMARTER Method of Goal Setting • Why Goal Setting Fails • One-Minute Coaching Methods This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle. The user receives a 30% discount when purchasing the 3 Modules together. Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training Course Length: 30-45 minutes

Visited 2,336 times
$40.00