Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals. It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization's structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization. Workshop Objectives: Define management. Understand ethics in the workplace. Manage information and make decisions. Be familiar with the control process. Use organizational strategies to facilitate change. Create structures and processes to manage teams. Manage as a leader.
The Problem: Feeling tired, stressed, powerless, annoyed, resentful or angry at work? Chances are not quite perfect communication has something to do with it. Poor communication in organizations is like a vampire that sucks out resources, leaving behind: too many mistakes too much misunderstanding, infighting an open resentment, back-stabbing, micromanagement fear turnover and losses. The Solution: This course, How to Listen Actively, one of our Business Communication Skills series, will help you learn everything you need to know for better listening, the first step in good communication, the secret to great leadership, includes how to listen, reflect andrespond. Re-energizing communication leads to: better use of resources lower costs better quality results more collaboration less infighting and power games, less mistakes less turnover happier co-workers and customers more profit Delivered through attractive, lively online video, rich documents, and carefully constructed exercises. You must take this course if you care about being more effective as a co-worker, Leader, and/or a human being.
This course will take approximately 30 minutes to complete. Certainly all supervisors recognize the seriousness of workplace violence, but how is it addressed in employment laws? The subject is covered under federal law in the Occupational Safety and Health Act's General Duty Clause. Supervisors play a crucial role in preventing and dealing with violent conflict in the workplace when they're aware of the employer's responsibility under the law.
Do you know at which level in the Leadership Pyramid your career lies? All employees are somewhere in the pyramid but many aren’t sure where or how to use the pyramid to take their career to the next level. Following the levels in the Leadership Pyramid will put your career on the track to reach the pinnacle as a visionary.
This course guides participants through the skills, essential ingredients, techniques, and rituals that lead to excellence in presentations for one-on-one, small groups, large formal presentations, including television and radio presentations.