Goal Attainment Skills are one of the best life skills we can have, and this FREE, dynamic, interactive eLearning module is more like a short personal tutorial than your typical eLearning module! This eLearning module will give an overview of the psychology of goal attainment, touch on the process of change and highlight some key steps from the 10 Goal Success Steps. Even thought this is a FREE resource, the completion of the activities culminates in your very own, mini personalized Goal Attainment Plan that you can print out at the completion of the course! If, after completing this module, you wish to purchase the complete module, direct links are provided in the resource section. If achieving a specific goal could make you money, or save you money, the Return on Investment of completing the full module could be HUGE! With a sales training career that has spanned over 15 years, Rosey Conway specializes in teaching managers, trainers, coaches, sales people and peers the "know-how" of goal setting. Now, this valuable knowledge can be right at your fingertips too.
This example report shows the output from the DE, Inc. tool used to help small business owners to "Tune Your Revenue Engine". By answering 40 questions about your business you can have this level of insight in no time. Contact DE, Inc. to find out more about how you can get a report for your business.
This module will take about 25 minutes to complete. Proper preparation enables you to maximize your time, build credibility with your contact, and speed up the sales process, which in turn means fewer stalls and objections. This lesson helps you develop the skills necessary to effectively prospect in person, by phone or through networking activities.
No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority, anyone can be a successful sales person. With our “Top 10 Sales Secrets” workshop, participants will discover the specifics of how to develop the traits that will make them successful sales people and how to build positive, long lasting relationships with their customers! Workshop Objectives: Learn how to develop effective traits Learn how to “know” your clients better. Better represent the product/service Cultivate effective leads Sell with authority Learn how to build trusting, long term relationships with customers
Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks of using different social media platforms to reach current and potential customers. With our “Social Media and Marketing” workshop, participants will discover the specifics of how to effectively use social media marketing and its pros and cons. With our “Social Media and Marketing” workshop, participants will discover the specifics of how to effectively use social media marketing and its pros and cons. Workshop Objectives: Understand different social media platforms Identify audience Monitor and measure performance Consider pros and cons before making decisions
Deciding to attend a trade show is a large investment for any company. Preparation is essential: It’s better not to go to a trade show than to go unprepared. Every person in your booth is an ambassador to your company, make sure they are prepared. Trade show attendees usually plan a list of whom they're going to visit before ever entering the convention center doors, make sure you are on that list. Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show! Workshop Objectives: Recognize effective ways of preparing for a trade show Know essential points to setting up a booth Know the Dos and Don’ts behaviors during the show Acknowledge visitors and welcome them to the booth Engage potential customers and work towards a sale Wrap up the trade show and customer leads
Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience. Internet Marketing Fundamentals will provide participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals. Workshop Objectives: Know how to conduct market research Develop a workable internet marketing campaign Recognize your target market Understand your brand Grasp SEO and website characteristics Find and capture leads
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer. Workshop Objectives: Understand the language of sales Prepare for a sales opportunity Begin the discussion on the right foot Make an effective pitch Handle objections Seal the deal Follow up on sales Set sales goals Manage sales data Use a prospect board
Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and other events can become more easily managed with this great workshop. With our Prospecting and Lead Generation workshop, participants will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their sales strategy. Workshop Objectives: Identify prospects Implement both traditional and new marketing methods Use the pipeline effectively Educate customers Track activity and make adjustments as needed
Experiencing a sales objection can be a disheartening event. Through this course participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit. Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented. Workshop Objectives: Understand the factors that contribute to customer objections. Define different objections. Recognize different strategies to overcome objections. Identify the real objections. Find points of interest. Learn how to deflate objections and close the sale.
Everyone can always use some inspiration and motivation. This workshop will help participant’s target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives. Motivating Your Sales Team will help participants create the right motivating environment that will shape and develop their sales team with right attitude and healthy competition. Instilling that unique seed which grows the motivation in your team will ensure an increase in performance and productivity. Have the best sales team you can have through better motivation. Workshop Objectives: Discuss how to create a motivational environment Understand the importance of communication and training in motivating sales teams Determine steps your organization can take to motivate sales team members Understand the benefits of tailoring motivation to individual employees Apply the principles of fostering a motivational environment to your own organization
In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook, however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales. With our “In-Person Sales” workshop, participants will discover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process. Workshop Objectives: Understand in-person sales Explain the sales funnel Explore sales techniques Develop loyalty Identify ways to build customer base
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring With our “Coaching Salespeople” workshop, participants will discover the specifics of how to develop coaching skills. Workshop Objectives: Understand coaching Identify the difference between coaching and training Monitor data Practice coaching activities Affect company culture
INCLUDES 8 COMPLETE COURSES. Once you are engaged with a prospect, there are 8 Core-Activities that, if followed, will increase the likelihood of a successful sale. This Training Set includes the following 8 courses: 1) Building Professional Trust and Rapport 2) How to Uncover Key Decision Makers Involved in the Decision-Making Process 3) Setting Agenda’s and Expectations for the Meeting 4) The ins and outs of Impact Based Company Overview Presentations 5) The Steps to Conduct an Effective Needs Analysis 6) Presenting Your Solutions 7) Essential Closing Skills 8) How to Overcome Objections
This course will take your sales associates through the the basics of selling in retail. Set in a variety of retail environments the course shows examples of good and bad sales techniques and gives your employees a simple step-by-step guide to becoming great at retail sales. This course has five sections that represent each of the five stars. STAR ONE: Greet the Customer Acknowledge every customer immediately Establish eye contact Approach your customer with a verbal greeting STAR TWO: Determine His or Her Needs Use open ended questions Keep control of the sale Lead the customer Show choices STAR THREE: Present Merchandise Use the process of elimination Show merchandise that you feel your customer would like Show coordinating items or accessories Know your products STAR FOUR: Validate the Selection Verify the customer is fully satisfied Encourage your customers to try on the merchandise STAR FIVE: Close the Sale Continue showing merchandise Show a “keep it in mind” item Thank your customer for the business This course includes a video an employee quiz.
Teen Biz Network (TBN) is an educational program teaching teens business, money, and entrepreneurship! Through our school-ready curriculum, we transform how teens view business and money! And we help them start their own businesses and help them grow. This course will teach facilitators and teachers how to teach the 5 modules; and help each student prepare a REAL business plan! Facilitators and teachers walk away with a certification and are ready to teach the course to their students. The modules include framework, marketing, financial, sales, and launch strategy!
This module will take about 25 minutes to complete. Many sales representatives encounter stalls in the sales process because they do not properly establish expectations. This lesson covers how to establish agendas and expectations that enable you to maintain control, avoid stalls, and accomplish all the steps of your sales process. The result: a positive outcome that drives up your close ratio. This lesson includes areas such as: The importance of setting an agenda in establishing expectations Components of the agenda Involving prospects in establishing expectations Best practices of setting agendas and establishing expectations
This module will take about 35 minutes to complete. Sales materials are used in response to leads or requests for more information that are generated by advertising campaigns, prospecting activities or during presentations. Companies need a toolbox of sales materials with the flexibility to customize response packages and sales presentations. This lesson covers the various materials in a sales toolbox and how to use them: Brochures Sell sheets Catalogs Videos PowerPoint presentations Proposals
This module will take about 35 minutes to complete. Many sales people fear objections, generally because they do not know how to handle them when they arise. Really, sales people should embrace objections because they indicate that the prospect is engaged and participative in the sales process, and this is a terrific sign! This module provides the tools necessary to handle any objection that comes your way, and in a way that leverages the objections to get MORE buy-in from the prospect and helps close the sale. This lesson includes: Why objections are good The difference between objections and stalls and why they occur Types of objections and how to handle them In addition, we include an exercise that will enable you to fine-tune your newly developed skill using the objections you typically get from your prospects.
This module will take about 30 minutes to complete. Referrals (both internal and external) are crucial to a sales person's success. Internal referrals help ensure you know all the decision makers, the decision-making process and buying criteria for opportunities in process. External referrals help by warming up cold calls and increasing your close ratios. In this lesson we discuss why referrals are important, why you need and must have referrals, and how to secure, leverage, manage and position them in the sales process. This lesson includes: Types of referrals, internal and external Why you want, need and must have them How to get them How to leverage them How to manage them How to position them in the sale