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Business E-mail Etiquette Course

Business E-mail Etiquette Course

This module will take about 30 minutes to complete. Millions of messages are sent through email daily. Do you know what your messages say about you? Learn strategic etiquette for your communications that can impact your overall results. Using application exercises, rich multimedia and Enspark’s signature Reality Check process, this course will give you the foundation you need to be effective in your email messages.

Visited 166 times
$14.95
Designing for Productivity in the User eXperience

Designing for Productivity in the User eXperience

Scroll down to enroll. This course is course number D15.2 from a comprehensive online curriculum on User eXperience (UX) currently under development by top experts in the field through The Online User eXperience Institute (OUXI). COURSE CONTENT This is an in-depth course on a particular aspect of designing for the User eXperience. Overall user experience with software applications and websites is impacted by five key qualities of their user interface: · Utility (is the content/functionality useful to intended users?) · Usability (is it easy to learn and accomplish tasks?) · Graphic Design (is the visual design aesthetically pleasing?) · Persuasiveness (are desired actions supported and motivated?) · Functional Integrity (does it work smoothly without bugs or crashes?) The usability of a user interface can be further subdivided into two separate qualities: · Ease-of-learning (is it easy to learn how to accomplish tasks?) · Ease-of-use (can tasks be accomplished quickly and easily once learned?) The terms ease-of-learning and ease-of-use are often used interchangeably, but they are not the same thing. In fact, they often come into direct conflict with one another in user interface design. That is, a user interface that feels easy-to-learn to novices may soon come to feel tedious and inefficient as they gain expertise, especially if they are high frequency users. Similarly, a user interface with a steep learning curve may eventually come to feel powerful, flexible and highly efficient once a user is trained and using it frequently. Ease-of-learning is usually more important to novice, casual or intermittent users. Ease-of-use is usually more important to trained, high frequency, expert users. However, even casual, intermittent users, such as users of public websites, will notice – and be frustrated with - designs that limit their efficiency in obvious ways. Two overall topics are covered in this course: · Efficiency design guidelines · Efficiency evaluation techniques The course is a very concrete, "how-to" course. Both the design guidelines offered and the evaluation techniques taught have been researched, validated and refined by the User eXperience discipline over the past 30 years. The subset of 24 design guidelines for efficiency offered in this course were selected from the full body of knowledge on software and website usability to be: · Universal (i.e., applicable to most if not all applications and websites) · Easy to explain · Commonly violated · High impact (on user productivity) · Easy to implement They thus represent the "low-hanging fruit" in designing for software and website user efficiency. The rationale for each guideline is explained, and clear examples are offered to enhance understanding. Just as with code, usability design guidelines will only take you so far. In addition, you need evaluation techniques to assess designs for efficiency to insure an application or website will meet its business goals at launch. Earlier design changes are always easier and cheaper than late design changes. The three evaluation techniques taught in this course are: · Efficiency heuristic evaluations · Keystroke level modeling · Efficiency studies These different techniques can be used at different points in the design and development process to exploit opportunities to improve efficiency in the user interface design when it is most cost effective to do so. Learning the evaluation techniques also helps deepen the understanding of the design guidelines. COURSE FORMAT The course format is a PowerPoint presentation accompanied by a studio-recorded video of the instructor. The course includes a little over three hours of video (broken into short lectures) with PowerPoint slides, and roughly 1.5 - 2 hours of optional hands-on exercises, for which sample solutions are provided. Downloadable course materials include: · A set of general instructions for getting the most out of courses · The full PowerPoint presentation (in two formats - full slides, and two slides per page) · Live, Excel-based templates (used in exercises, and which you can also use as you apply your new skills on real development projects) · A handy guidelines checklist (for quick reference during design and evaluation tasks on the job) Please feel free to contact the instructor with any questions about this course at drdeb@ouxinstitute.com. Dr. Mayhew is also available for coaching/mentoring to people who have completed this course and are putting their new skills to work on real projects. Inquire at: drdeb@ouxinstitute.com .

Visited 1,792 times
$199.00
Introduction to Web and eCommerce User eXperience Design

Introduction to Web and eCommerce User eXperience Design

Scroll down to enroll. This free, 30-minute course provides an introduction and overview to a track of related courses being developed by The Online User eXperience Institute (OUXI), aimed at the small web business owner and other web designers and developers with little or no prior training in web user experience design. It provides the main foundational points you need to know before taking any of those courses, and they are not repeated in those courses, so please start here. The concepts taught in this course are expanded upon by other courses in this OUXI curriculum track. The small fee you invest in these other courses could pay off in thousands of dollars in increased revenues from your ecommerce web site. This course explains how. In particular, this course provides an overview of the key elements of the design of a web user interface that will impact the user experience: usability, persuasion and graphic design. It illustrates these elements with concrete examples from real websites. The course also explains why and how the quality of the user experience will directly impact the bottom-line of eCommerce web sites. The mission of OUXI is to provide: · A broad and comprehensive curriculum of training in designing for the User eXperience · Consisting of engaging and interactive multimedia courses · Taught by a consortium of top experts in industry and academia · Affordable and available · To anyone, any time, anywhere in the world · Via the World Wide Web The Institute will thus serve as a universal portal to the current collective knowledge in the field of designing for the User eXperience. We have a long term plan for developing the curriculum, laid out on the Course List page on the OUXI website, and are soliciting votes from you, our potential students, to help decide which courses to develop first. The Institute will also provide a Bookstore, and a portal to other respected professional resources via the Institute Library.

Visited 1,491 times
Free
Mastering Social Media for Job Seekers & Career Advancers

Mastering Social Media for Job Seekers & Career Advancers

The Froogle Difference The Froogle Institute for Social Media was established to provide job seekers and employers with an industry-recognized training program on the relevant elements of social media.. We strive to foster relevant and sustainable market presence for our students alike. Under this model, the program integrates the academic rigor of real-world expertise of leading industry training. The Froogle Value? With CNN reporting “that social media skills are the #1 job skill requirement by employers”. Froogle Resources Center teaches our students how to transfer their skills learned to the workplace immediately. Our custom workshops and training programs are structured to help our students best prepare for re-entering the job market by adapting social media best practices. We currently conduct weekly social media workshops at the One Stop Employment Center in White Plains NY, Greater Westchester Chambers of Commence, and Score of New York. Our program has been very successful in helping unemployed men and women get back into the workplace faster. Our team of candidates are professionally prepared, highly motivated with relevant real life experience. Froogle Institute Resource Center Understands without individuals with relevant jobs skills, it’s nearly impossible to achieve and deliver results for your company. Locating and securing top talent has become an increase difficult task What We Offer Froogle can provide your company with trained social media candidate that can satisfy your targeted objectives. Free Social Media Temporary and Permanent Placement We save you time and money by finding candidates that fit your company objective. Your company will never be charged a fee for our placement services only a one-time annual membership fee of $199.00 Social Media Management, Marketing & Consultant Services We can accommodate short and long term outsourcing of social media projects managed through our remote work space system. Professional On-site Social Media Staff Training. Our professional brand builder program creates a professional style and profile and continual education support makes our candidates stand out head and shoulders above other candidates. Professional Employee Social Profiles Personal brand site that help showcase their work, depict there affiliations, or highlight and professional activities. making your staff and executives more valuable. Log on to our website and register for your membership www.froogleinstitute.com/placement or give us a call, one of our placement coordinators will assist you with choosing the right candidate for your needs. www.froogleinstiutute.com www.facebook.com/froogleinstitute phone: (914)372-7800 fax: (914)3727767 520 White Plains Rd. Suite 5064 - Tarrytown, NY 10591

Visited 1,746 times
Free
Green Buildings Podcast: A Security and Sustainability Forum Webinar

Green Buildings Podcast: A Security and Sustainability Forum Webinar

This is an audio rebroadcast of a July, 2010 webinar hosted by the Security and Sustainability Forum (SSF). The webinar examines current trends in green building technology (the "smart" building) and the U.S. Government's role (through GSA) in advancing this technology. Introduced by Ed Salltzberg of ERS Advisors; includes a distinguished panel from government and business.

Visited 2,078 times
$9.00
Green Buildings: A Security and Sustainability Forum Webinar

Green Buildings: A Security and Sustainability Forum Webinar

This is a rebroadcast of a July, 2010 webinar hosted by the Security and Sustainability Forum (SSF). The webinar examines current trends in green building technology (the "smart" building) and the U.S. Government's role (through GSA) in advancing this technology. Introduced by Ed Salltzberg of ERS Advisors; includes a distinguished panel from government and business.

Visited 2,242 times
$20.00