A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Your participants will be more efficient at their job, make fewer mistakes, and overall be more productive. Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. Participants will gain valuable insight and strategies into what it takes to be more attentive and vigilant. Workshop Objectives: Define and understand attention management. Identify different types of attention. Create strategies for goals and SMART goals. Be familiar with methods that focus attention. Put an end to procrastination. Learn how to prioritize time. Increased productivity Increased job satisfaction
In the United States today, women make up half of the workforce. Unfortunately for women, their male colleagues are promoted at a much higher rate. Women offer great work ethnics, and bring something different from men to the workforce, but many times it goes unnoticed. In this workshop, you will learn about how organizations can develop women leaders, about the benefits of women in organizations, as well as advancements for the future of women. You will learn how women in the workplace cannot only benefit the women themselves, but also your organization as well. With the Women in Leadership workshop, participants will learn how women are changing the workforce. Through this workshop, participants will gain a new perspective on the workforce, and what benefits can come from hiring and promoting women to higher positions. Workshop Objectives: Discuss the leadership gap between men and women Learn about women in various powerful positions Discuss different traits associated with women in management Understand the different barriers facing women in leadership positions Learn about the benefits of having women in the workforce
Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e. your employees), and focus on their success, and in turn build better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time. With our “Servant Leadership” workshop, participants will discover the specifics of how servant leadership works and how it can benefit both leaders and employees! Workshop Objectives: Define servant leadership Know the characteristics of servant leadership Recognize the barriers of servant leadership Learn to be a mentor and a motivator Practice self-reflection
As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we have become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it. With our “Self-Leadership” workshop, participants will discover the specifics of how to be a better leader for themselves and for others. Participants will be able to guide themselves in positives ways, which equals success! Workshop Objectives: Understand what self-leadership is Motivate yourself Set goals Reward yourself when positive things happen Think positively
With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team. Manager Management takes a special type of leader. This workshop will expand the participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone. Workshop Objectives: Welcome and orientate new managers Learn ways to successfully coach and mentor Learn ways to measure and evaluate performance How to handle complications Communicate between employees and their managers
They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring. Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Workshop Objectives: Define “leadership” Explain the Great Man Theory Explain the Trait Theory Understand Transformational Leadership Understand the people you lead and how to adapt your leadership styles Explain leading by Directing Explain leading by Participating Explain leading by Delegating Kouzes and Posner Conduct a personal inventory Create an action plan Establish personal goals
Accredited course, Helps you get acquainted with project management and become immediately productive as a member of a project environment. This course provides an overview and introduction to an internationally recognised method called PRINCE2® Project Management; it is a best practice for Project Management. PRINCE2 is the world’s most widely-adopted project management method, used by people and organizations from wide-ranging industries and sectors. It is a flexible method that guides you through the essentials for managing successful projects, regardless of type or scale. Built upon seven principles, themes and processes, PRINCE2 can be tailored to meet your specific requirements. This package covers Introduction level study, further Foundation and Practitioner levels available for upgrade as and when you wish to progress to the next level. The Foundation level aims to confirm that you know and understand the PRINCE2 method well enough to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2. The Practitioner level aims to confirm that you have sufficient knowledge and understanding in order to apply and tailor the method in a range of different project environments and scenarios. Beneﬁts of Method: Improve your delivery confidence as everyone understands their role in delivering what the business expects. Terminology that is common in all projects around the world with a methodology that works ‘effectively with ‘knowledge based practices Close your projects well to ensure lessons are captured and project assets are protected Structured approach with controls to provide a delivery methodology that works repeatedly and will enable you to successfully deliver projects Clearly understand your role, governance and responsibilities including the triggers, inputs and expected outputs Start your projects well to ensure successful and consistent delivery to achieve the expected benefits Enhance your CV and boost future employment prospects. Introduction Level - Course Content: • 2 modules with associated engaging, motion graphic video presented lessons • Notes to support each lesson and references to further suggested reading. • Support materials and exercises to consolidate the learning • Sample questions to test and embed the learning • Eligible for 5 CPU/PDU points. FAQs 1) What are the prerequisites to take this course? Familiarity with projects and Project management is useful but not essential. 2) Who should take this course? This course is aimed at individuals aspiring to become project managers and anyone who manages or wishes to manage projects. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers, IT Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Programme Office personnel) and operational line managers/staff. This is an accredited course eligible for CPDs/PDUs and is a precursor towards a potential further study/qualification (Foundation/Practitioner) in PRINCE2® Project Management 3) What will students achieve or be able to do after taking your course? a) Be able to describe the characteristics of a project b) Acknowledge the differences between projects and programs c) Understand key concepts relating to projects and PRINCE2 d) Learn the importance of using a structured strategy for successful project management e) Get to know the structure of PRINCE2 and understand PRINCE2 principles, themes and processes f) Learn how the themes and processes support the principles within a project environment g) Prepare you for a potential Foundation and/or Practitioner level qualification in PRINCE2® Project Management. (This is an Introduction package, Upgrade required to a Foundation and/or Practitioner level package) h) Eligible for 5 Category - C PDUs or CPDs Next Step/Course: PRINCE2® Project Management - Foundation
Accredited course, Get a good grounding in Project Management, to successfully manage your Projects. This course contains everything you need to achieve a good understanding of the Project Management Fundamentals. It is also accredited for and covers the competencies required to achieve the APM - PFQ Project Fundamentals Qualification (SCQF Level 6 - Globally Recognised Qualification). 4 modules with associated interactive lessons Innovative and engaging videos for each lesson Notes to support each lesson and references to APM Syllabus Practice test directly aligned to the APM syllabus Tasks and exercises to consolidate the learning Extensive Exam Approaches module to support the "Objective Testing" Fundamentals exam. This course is also eligible for 14 CPD/PDU points. Course Content Project management and the operating environment Project lifecycle Management structures by which projects operate Project management planning Scope management Scheduling and resource management Risk management and issue management Project quality management Communication Leadership and teamwork FAQs What knowledge & tools are required? Familiarity with projects and project management is useful but not essential. Who should take this course? Anyone interested in learning about and applying best practice approaches to managing their projects or aspiring for a successful career in project management. This is an accredited course and prepares you for an APM - PFQ Project Management Qualification, if you wish to achieve a certification. What will students achieve or be able to do after taking your course? a) Describe a project's context, project success criteria, benefits and its relationship with project management. b) Carry out a stakeholder analysis and describe ways in which they can be managed. c) Describe ways in which projects can be monitored and controlled. d) Correctly identify the roles involved in project management. e) Carry out a work breakdown of a project as a first component of planning. f) Support and contribute to a successful project outcome. g) Prepare for the APM Project Fundamentals Qualification (PFQ) exam. h) Eligible for 14 Category - C PDUs or CPDs When you are ready to take the Fundamentals Exam/Qualification, please contact your Learning Service Provider – SkillSolve Training (email@example.com +44 (0)1202 970910) to arrange your exams.
Gender identity awareness is necessary to ensure equal respect and fair opportunities for everybody. So what does this mean for your organization? While every entity is unique and should consider the needs of their individual workforce, this course provides some basic steps you can take to better increase gender identity awareness.
Have you ever really considered why diversity within your organization matters? Instinctively, the answer seems simple. Diversity promotes the idea of different individuals coming together to achieve common goals. Although this may be true, diversity has more advantages than you may realize.
Having a diverse company culture is good for business! Diversity in the workplace promotes inclusion, innovation, and improved retention rates. This course provides 5 ideas for additional ways you can create a more diverse company culture.
This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from. There is a workbook for this video.
In this 10 minute video you will learn some tips on delegation and some techniques to easily apply in your role. We will also cover the steps and levels of negotiation. There is a workbook for this video.
This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations. There is a workbook for this video.
This 10 minute video explains about communication, tone, modulation and body language. There is a workbook for this video.
This 10 minute video covers some core leadership basics and is a good refresher for all leaders. You will learn about leadership styles and some useful leadership tips. It also includes some tips on how you can ease into a new leadership role and how to deal with former peers. There is a workbook for this video.
Workplace discrimination is a serious issue. The Equal Employment Opportunity Community reports over 100,000 bias cases annually. If employers are not being proactive they could be held responsible for failing to protect their employees from discrimination. This course provides some ideas of places you can start to protect your staff from discrimination.
Diversity programs and initiatives are continually evolving. Often, organizations face roadblocks when trying to diversify their workforce. This course identifies what these roadblocks could be and provides three of the latest, proven strategies to achieve workplace diversity.
Being in a leadership position early on in your career is exciting. But on the flip side, you can face hurdles, including learning how to manage employees who may be years older than you. Older employees are a talent pool that shouldn’t be underutilized despite the age gap. This video will provide some tips of what to do, and what not do to, when managing older team members.
Workplace discrimination is a serious problem. Understanding the facts about age discrimination will help you make a difference in stopping unfair employment practices. In this lesson you will learn about the Age Discrimination in Employment Act (ADEA) and learn how you can become a part of the solution to helping everyone find and retain gainful employment opportunities.