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Abusive Customers Course
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Abusive Customers Course

Author: LearningPlanet Limited

Category: Online Marketing/Sales Training > Other

This 10 minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response. There is a workbook for this video.

Keywords: Abusive Customers, customers

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Included Modules:
  • Abusive Customers

    Abusive Customers

Attachments
  • Icon-pdf
  • Abusive Customers Workbook

  • 1.51 MB
  • Icon-pdf
  • Abusive Customers Workbook

  • 385.52 KB