In this 10 minute video module, we explain the importance of managing the needs of your customers and ways in which you can do that. It starts with good listening and understanding your customer so you can lead them to the best outcome. There is a workbook for this video
This 10 minute video explains the basics of selling including the concepts of uncovering customer needs, handling objections, features and benefits and closing the sale. There is a workbook for this video
Difficult Customer Techniques - This 10 minute video outlines ways you can deal with difficult customers and how you can calm them down. You will learn a few techniques on dealing with difficult customers. There is a workbook for this video.
This video covers ways to improve your confidence in closing a sale. There are several types of sales closes and we discuss some of them here with examples. Learn some key techniques in being able to ask for the business and successfully close a sale. There is a workbook for this video.
This 10 minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response. There is a workbook for this video.
With this 10-part video course you will discover how to stay in control of your access to your audience. You are going to learn how to get into e-mail marketing and enjoy the amazing passive income it can produce for you. Videos will show you the process of putting up a modern e-mail list - one that is engineered to succeed from the ground up. You’re going to get clear, easy-to-understand concepts that you need to wrap your mind around for you to be successful.
Brand identity is important for businesses of all sizes. It doesn’t matter what industry you’re in, if you’re a solopreneur or you work for amultinational corporation. How people perceive your brand is essential to your success. With content marketing, you can inject your personality into your contentand make it unique to your brand. When you establish in people’s minds who you are and what your brand can do for them, it’s easier to persuade them to follow your calls to action.
Jump-start or maintain your marketing career by taking or retaking the AdWords Fundamentals Exam! This is not an option, but a compulsory component of any marketing certification awarded by Google; it is a must for beginners and marketing assistants. Requirement: Two days of study. At any given time, there are more than 200,000 active marketing-related vacancies in the US on LinkedIn alone, and an AdWords certification will be a plus no matter where you apply. Additionally, the Fundamentals Exam must be retaken every year, because an exam pass is valid for only 12 months. Even if you only take the AdWords Fundamentals Exam, it will help you a great deal in obtaining the marketing assistant position that you want. From a broader perspective, the Fundamentals Exam is essential for anyone who has or wants to obtain an online marketing position in the US. Are you in a hurry? Pressed for time? Need effective tutoring and a helping hand? No worries; I am here to help. As one of the earliest Top Contributors to the Official Google AdWords Forum since 2008, I have an enormous amount of experience in how to coach and orient beginners to shorten their learning curves in a fully interactive highly effective way. The unique course you are considering is much more than the traditional “I teach and you learn.” Instead, is a powerful weapon specifically designed to enable you to gain the confidence and skills needed to sit for the AdWords Fundamentals Exam on Google’s server. Volunteers—all of whom were newbies—passed the exam with an amazing striking average score of 88% after only two days of study; Google has set 80% as the pass level. The course architecture is based on reminders from the curriculum and subsequent multiple choice queries (MCQs). The entire course is highly compact and completely free of external links and references; reminders are kept brief, concise, and straightforward. The MCQs have been created to match the actual exam on Google’s server in terms of online environment, style, typical subject matter, format, and difficulty. To ensure the highest level of interactivity, end users will be prompted to make their own educated decisions and take actions a total of 1,340 times as they proceed across the eight modules. Of course, key topics in the course are revisited multiple times; repetition is the mother of all learning! Google AdWords is always evolving, as is the AdWords Fundamentals Exam, so the Exam Prep Course must be reworked from time to time. Therefore, you are advised to upgrade the modules in your account whenever it is possible. The author's other application titled the 'Clubhouse of Free AdWords Tests' provides you with valuable insight and preview into how the particular modules in this Fully Interactive Exam Prep Course work.
INCLUDES 2 FULL COURSES. This training set is made up of two core Pre-Sales Activities to help you generate high target sales opportunities. Courses included in this set are: 1) Properly Prepare for Sales Activities 2) Conduct Effective Prospecting Sessions
INCLUDES 2 FULL COURSES For high-performing sales professionals, the sales process doesn’t end with closing the sale. There is still work to be done! Now is the time to engage in your Post-Sales Activities. This Training Set will walk you through two key elements of your Post-Sale Activities: 1) How to Position and Obtain Case Studies and Testimonials for use in future sales opportunities and 2) How to Obtain Referrals to other highly-qualified prospects. This allows you to progress from the “one to one sale” to the “one to many” sale and leverage your time with high-target, high-return prospects.
INCLUDES 8 COMPLETE COURSES. Once you are engaged with a prospect, there are 8 Core-Activities that, if followed, will increase the likelihood of a successful sale. This Training Set includes the following 8 courses: 1) Building Professional Trust and Rapport 2) How to Uncover Key Decision Makers Involved in the Decision-Making Process 3) Setting Agenda’s and Expectations for the Meeting 4) The ins and outs of Impact Based Company Overview Presentations 5) The Steps to Conduct an Effective Needs Analysis 6) Presenting Your Solutions 7) Essential Closing Skills 8) How to Overcome Objections
This course will take your sales associates through the the basics of selling in retail. Set in a variety of retail environments the course shows examples of good and bad sales techniques and gives your employees a simple step-by-step guide to becoming great at retail sales. This course has five sections that represent each of the five stars. STAR ONE: Greet the Customer Acknowledge every customer immediately Establish eye contact Approach your customer with a verbal greeting STAR TWO: Determine His or Her Needs Use open ended questions Keep control of the sale Lead the customer Show choices STAR THREE: Present Merchandise Use the process of elimination Show merchandise that you feel your customer would like Show coordinating items or accessories Know your products STAR FOUR: Validate the Selection Verify the customer is fully satisfied Encourage your customers to try on the merchandise STAR FIVE: Close the Sale Continue showing merchandise Show a “keep it in mind” item Thank your customer for the business This course includes a video an employee quiz.
FREE HELP for beginners and newbies to the Google AdWords Program! Click the large green 'START NOW' button if you wish to get familiar with basic and intermediate concepts of AdWords. It's highly advisable to invest some time in learning a bit before you embark on spending your hard-earned money or submitting applications for vacancies. This platform provides you with free automated help. If you wish to prepare for a basic Google Qualification this application may increase your knowledge via taking a practically unlimited number of AdWords Practice Tests completely free of charge. Even if you only pass the AdWords Fundamentals Exam, it may help you a great deal in obtaining an entry level marketing position if you wish. (Remember that at any given time, there are more than 200,000 active marketing-related vacancies in the US on LinkedIn alone. Many of them offer genuine work from home or telecommuting jobs.) The Clubhouse provides you with Free AdWords Tests based on Multiple Choice Queries (MCQs) that you may typically encounter when sitting for the AdWords Fundamentals Exam on Google's server. The queries have specifically been designed to match the actual exam in terms of online environment, style, typical subject matter, format, and difficulty. You'll be served a new set of MCQs each time you start the appropriate module of the Clubhouse and allowed a predetermined amount of time to work on them. Passing score is 80% as on Google's server. Additionally, the Clubhouse also provides you with preview into how the modules work in another application titled 'Google AdWords Fundamentals – A Fully Interactive Exam Prep Course'. Simultaneously, when you start the Clubhouse, you'll be automatically subscribed to a completely free email service titled 'AdWords MCQ of the Week'. Click the large green 'START NOW' button and begin your FREE study right now!
This module will take about 25 minutes to complete. Many sales representatives encounter stalls in the sales process because they do not properly establish expectations. This lesson covers how to establish agendas and expectations that enable you to maintain control, avoid stalls, and accomplish all the steps of your sales process. The result: a positive outcome that drives up your close ratio. This lesson includes areas such as: The importance of setting an agenda in establishing expectations Components of the agenda Involving prospects in establishing expectations Best practices of setting agendas and establishing expectations
This module will take about 35 minutes to complete. Sales materials are used in response to leads or requests for more information that are generated by advertising campaigns, prospecting activities or during presentations. Companies need a toolbox of sales materials with the flexibility to customize response packages and sales presentations. This lesson covers the various materials in a sales toolbox and how to use them: Brochures Sell sheets Catalogs Videos PowerPoint presentations Proposals
This module will take about 35 minutes to complete. Many sales people fear objections, generally because they do not know how to handle them when they arise. Really, sales people should embrace objections because they indicate that the prospect is engaged and participative in the sales process, and this is a terrific sign! This module provides the tools necessary to handle any objection that comes your way, and in a way that leverages the objections to get MORE buy-in from the prospect and helps close the sale. This lesson includes: Why objections are good The difference between objections and stalls and why they occur Types of objections and how to handle them In addition, we include an exercise that will enable you to fine-tune your newly developed skill using the objections you typically get from your prospects.
This module will take about 30 minutes to complete. Referrals (both internal and external) are crucial to a sales person's success. Internal referrals help ensure you know all the decision makers, the decision-making process and buying criteria for opportunities in process. External referrals help by warming up cold calls and increasing your close ratios. In this lesson we discuss why referrals are important, why you need and must have referrals, and how to secure, leverage, manage and position them in the sales process. This lesson includes: Types of referrals, internal and external Why you want, need and must have them How to get them How to leverage them How to manage them How to position them in the sale
This module will take about 25 minutes to complete. Companies must develop several messages to ensure the points that will interest and engage a prospect are included in their advertising and sales material. Vertical messages, often called niche or target messages, focus on one market only; they target a specific group of prospects. They position your company as the expert in that particular market. This lesson covers the various techniques in developing vertical messages: Identifying vertical markets Solution messages Niche market messages Customer messages Third party messages
This module will take about 25 minutes to complete. To effectively connect with prospects you must have several marketing messages. The purpose of a company message is to promote your company to the broadest range of prospects. Learn company message development techniques such as: Developing a company story Verifying value statements Presenting features and benefits Cross-selling Using philosophy and mission statements Employing internal marketing
This module will take about 45 minutes to complete. A solution-based sales presentation ties together all the other parts of the sales process and positions you for the final close. This lesson covers: Proper preparation for solutions presentations Appropriate presentation types based on the opportunity Identification of tools and resources for a successful presentation A tried-and-true presentation model that fits most any sales program Building your own presentation components