Our Digital Citizenship course will give your participants the guidance needed in the ever changing digital world. As our lives are lived more and more online we all need to translate our social skills into the virtual world. Digital Citizenship allows us to connect, collaborate, and share by using technology appropriately. In person meetings are on the decline which makes it necessary to engage people digitally. Being a good digital citizen means you have a set of skills to work in the digital world. Workshop Objectives: Define digital citizenship. Use technology appropriately. Use social networking to create your brand. Protect your reputation online. Practice safe use of technology. Understand digital etiquette.
Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning people will be directed to move in a positive direction. Recognizing the strengths and values of what works as opposed to what's wrong will transform the individuals and thus transform the organization. Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn't like to share good positive stories and events? Think about it. Workshop Objectives: Know the meaning of appreciative inquiry Think in positive terms and avoid thinking negatively Encourage others to think positively Recognize positive attributes in people Create positive imagery Manage and guide employees in a positive environment
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop. With our 10 Soft Skills You Need workshop participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career. Workshop Objectives: Discuss how soft skills are important to success in the workplace Understand the 10 key soft skills everyone should have Use soft skills to relate more effectively to others in the workplace Understand how to use soft skills to communicate, problem-solve, and resolve conflict Apply soft skills to specific situations
Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise. With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This workshop will show how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization. The Time Management workshop will cover strategies to help participants learn these crucial strategies. Participants will be given a skill set that include personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this workshop.
Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!
Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of this workshop. The Stress Management workshop will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.
Social Intelligence is about understanding your environment and having a positive influence. Participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations. Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which will translate into a successful speaking event. However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person's career. Your participants will be provided a strong set of skills that will complement their current presentation skill set. The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience. Workshop Objectives: Perform a needs analysis and prepare an outline Select presentation delivery methods Practice verbal and non-verbal communication skills Knock down nervousness Develop and use flip charts with color Create targeted PowerPoint presentations Utilize white boarding for reinforcement Describe how video and audio enhance a presentation and list criteria for determining what types to use Enrich the learning experience with humor, questions, and discussion.
Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity. Personal Productivity is a goal most of us have. Through this workshop participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this workshop participants will take ownership and begin to lead a more productive life. Workshop Objectives: Set and evaluate SMART goals Use routines to maximize their productivity Use scheduling tools to make the most of their time Stay on top of their to-do list Start new tasks and projects on the right foot Use basic project management techniques Organize their physical and virtual workspaces for maximum efficiency Take back time from e-mail and handheld devices Beat procrastination
Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in the participant’s personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed. With our Personal Branding course participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it. Workshop Objectives: Define your image. Control your image. Understand how to sharpen your brand. Use social media appropriately. Manage your brand in a crisis. Develop a professional appearance.
Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills. Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized. Workshop Objectives: Examine current habits and routines that are not organized Learn to prioritize your time schedule and daily tasks Determine ways of storing information and supplies Learn to organize personal and work space Learn to resist procrastination Make plans to stay organized in the future
Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically: the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great workshop. With our Power of Networking (Outside the Company) workshop, participants will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy. Workshop Objectives: Identify and avoid obstacles Implement networking principles Use online tools Prioritize contacts Manage networks effectively
Networking has become a crucial part of the world today. Most people are aware of external networking and primarily focus on that. It is important to pay extra attention to internal networking, or networking within the company. To be truly effective, internal networking must be utilized throughout the company. With The Power of Networking (Within the Company) workshop participants will learn how internal networking is changing the workforce. Through this workshop, participants will gain a new perspective of networking, and what benefits can come from fully utilizing and making connections with internal networking. Workshop Objectives: Define networking Understand networking principles Use networking tools Avoid common mistakes Understand how to build relationships Manage time successfully
Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this workshop participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. The Negotiation Skills workshop will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future. Workshop Objectives: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA Lay the groundwork for negotiation Identify what information to share and what to keep to yourself Understand basic bargaining techniques Apply strategies for identifying mutual gain Understand how to reach consensus and set the terms of agreement Deal with personal attacks and other difficult issues Use the negotiating process to solve everyday problems Negotiate on behalf of someone else
This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop your participants will learn the needed skills in planning and implementing a successful meeting. The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills. Workshop Objectives: Planning and Preparing Identifying the Participants How to choose the time and place How to create the agenda How to set up the meeting space How to incorporate your electronic options Meeting Roles and Responsibilities Use an agenda Chairing a Meeting How to deal with disruptions How to professionally deal with personality conflicts How to take minutes How to make the most of your meeting using games, activities and prizes
The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it. Our Managing Workplace Anxiety workshop will provide participants the important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this workshop participants will be better suited to the challenges that the workplace can bring. Workshop Objectives: Explore different types of workplace anxieties Learn to recognize symptoms and warning signs Determine ways of coping and managing problems Recognize common trigger and accelerants Learn the difference between anxiety and common nervousness
We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation. Workshop Objectives: Understand the difference between hearing and listening Know some ways to improve the verbal skills of asking questions and communicating with power. Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships. Identify the skills needed in starting a conversation. Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name. Understand how seeing the other side can improve skills in influencing other people. Understand how the use of facts and emotions can help bring people to your side. Identify ways of sharing one’s opinions constructively. Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation. Learn tips in making an impact through powerful first impressions.
Increasing ones happiness can be done through the power of positive thinking. That is one skill that this work shop will touch on to teach participants how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone. With our Increasing Your Happiness workshop participants will engage in unique and helpful ways to increase their happiness. This will have a robust effect on their professional and personal lives. It will improve their communication skills, increase productivity, and lesson absenteeism. Workshop Objectives: Discuss how planning ahead cultivates workplace happiness Create a nightly routine and daily plan Relate more effectively to others in the workplace Understand how the workspace environment impacts happiness Think more positively Take actions that will create greater workplace happiness