If you are taking this course, you have probably been instructed to do so by your manager and your manager has probably begun practicing a radical new philosophy of managing. This new philosophy, "Managing from the Heart," is designed to teach managers how to engineer a work environment in which employees are provided an opportunity to acquire the necessary tools, interaction, and instruction that will propel the employee to success. This course is for you, the employee, and is designed to create the awareness and understanding necessary to take full advantage of this environment opportunity. The employee who embraces this philosophy will begin a journey of growth in which he or she will develop "personal power," allowing the individual to succeed at whatever they attempt.
If you are in charge for the success of a business process, then this course on Managing Business Process would come in handy for you. In about 2 hours, we will introduce you to some of the important concepts and tools such Business Process Management Systems ( BPMS), challenges in handling business processes, various process mapping techniques, etc.
Taken from the book and course, "Managing from the Heart - A Way of Life," this course guides the manager through the steps to effectively conduct his or her staff like a "finely tuned orchestra." The manager will learn the problems associated with "Starting Up a Department from Scratch," "Inheriting an Established Department," and "Maintaining an Established Department." Our "Managing from the Heart" philosophy will instruct the manager how to develop staff that manages themselves and is willing to go to war for him or her.
Understanding the financial impact of every transaction undertaken in a business is the key focus of this course. A good manager is one who understands how to sell a lot of products or services but selling a lot of products or services does not make the manager an excellent one. Sales is a gift to a customer until it is translated into cash. It is with this in mind a manager must understand the impact of sales in the profit and loss account (profitability measurement), cashflow statements ( liquidity measurement) and balance sheet (net worth measurement). This course is targeted at non-financial experts with responsibility to manage and control financial resources in their organisation. This course aims at providing participants with finance fundamentals that will help them come to grips with sound financial discipline for business success. The course will cover topics such as: The definition of profit and loss accounts; why and how they are put together The definition of balance sheet; why and how they are put together The definition of cash flow statement; why and how they are put together Finance jargons and how to make sense of financial statements for effective decision making Effective financial controls required for robust safeguards over assets of an organisation How to interpret and evaluate the performance of a business using financial ratios Strategies for identifying financial leakages and maximising cash flow in your business- introduction to effective credit control system Brief introduction to financial costings and budget Post practice sessions, feedback and evaluation after the tutor session.
Transform your presentations with Beyond Bullet Points 101! This online training course will take you step-by-step through the process of creating an outstanding presentation beyond bullet points -- and help you to build your own personal presentation along the way. With this training program, you'll learn how to create stimulating presentations while modeling leadership in the workplace. The course modules include: Previewing the Route You'll Take with BBP (12:48) - Module 1: Comparing Two PowerPoint Routes, and Two Outcomes (26:55) Module 2: Igniting Your Ideas by Sparking Emotion (36:53) Module 3: Revving Your Intellectual Engine by Prioritizing Your Ideas (31:25) Module 4: Shifting from Words to Pictures by Setting Up your Storyboard (47:29) Module 5: Stepping on the Gas by Quickly Adding Graphics (26:56) Module 6: Crossing the Finish Line with Engaging Delivery (24:33) Each module features narration, examples, downloads, and interactive quizzes to test your knowledge - once you enroll you'll have full access to the course for 1 year. Total Course Running Time: 207 minutes (3 hours 27 minutes) Note: In order to access the course downloads, you will need to allow pop-up windows with the Coggno website. If you use a Safari browser, you will need to deselect the "Block Pop-Up Windows" feature in the Safari menu in order to download documents from the Download tab in the course. If you use Google Chrome and run into a problem with the downloads, you may need to use an alternate browser.
Accredited course, Helps you get acquainted with project management and become immediately productive as a member of a project environment. This course provides an overview and introduction to an internationally recognised method called PRINCE2® Project Management; it is a best practice for Project Management. PRINCE2 is the world’s most widely-adopted project management method, used by people and organizations from wide-ranging industries and sectors. It is a flexible method that guides you through the essentials for managing successful projects, regardless of type or scale. Built upon seven principles, themes and processes, PRINCE2 can be tailored to meet your specific requirements. This package covers Introduction level study, further Foundation and Practitioner levels available for upgrade as and when you wish to progress to the next level. The Foundation level aims to confirm that you know and understand the PRINCE2 method well enough to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2. The Practitioner level aims to confirm that you have sufficient knowledge and understanding in order to apply and tailor the method in a range of different project environments and scenarios. Beneﬁts of Method: Improve your delivery confidence as everyone understands their role in delivering what the business expects. Terminology that is common in all projects around the world with a methodology that works ‘effectively with ‘knowledge based practices Close your projects well to ensure lessons are captured and project assets are protected Structured approach with controls to provide a delivery methodology that works repeatedly and will enable you to successfully deliver projects Clearly understand your role, governance and responsibilities including the triggers, inputs and expected outputs Start your projects well to ensure successful and consistent delivery to achieve the expected benefits Enhance your CV and boost future employment prospects. Introduction Level - Course Content: • 2 modules with associated engaging, motion graphic video presented lessons • Notes to support each lesson and references to further suggested reading. • Support materials and exercises to consolidate the learning • Sample questions to test and embed the learning • Eligible for 5 CPU/PDU points. FAQs 1) What are the prerequisites to take this course? Familiarity with projects and Project management is useful but not essential. 2) Who should take this course? This course is aimed at individuals aspiring to become project managers and anyone who manages or wishes to manage projects. It is also relevant to other key staff involved in the design, development and delivery of projects, including: Project Board members (e.g. Senior Responsible Owners), Team Managers (e.g. Product Delivery Managers, IT Managers), Project Assurance (e.g. Business Change Analysts), Project Support (e.g. Project and Programme Office personnel) and operational line managers/staff. This is an accredited course eligible for CPDs/PDUs and is a precursor towards a potential further study/qualification (Foundation/Practitioner) in PRINCE2® Project Management 3) What will students achieve or be able to do after taking your course? a) Be able to describe the characteristics of a project b) Acknowledge the differences between projects and programs c) Understand key concepts relating to projects and PRINCE2 d) Learn the importance of using a structured strategy for successful project management e) Get to know the structure of PRINCE2 and understand PRINCE2 principles, themes and processes f) Learn how the themes and processes support the principles within a project environment g) Prepare you for a potential Foundation and/or Practitioner level qualification in PRINCE2® Project Management. (This is an Introduction package, Upgrade required to a Foundation and/or Practitioner level package) h) Eligible for 5 Category - C PDUs or CPDs Next Step/Course: PRINCE2® Project Management - Foundation
Accredited course, Get a good grounding in Project Management, to successfully manage your Projects. This course contains everything you need to achieve a good understanding of the Project Management Fundamentals. It is also accredited for and covers the competencies required to achieve the APM - PFQ Project Fundamentals Qualification (SCQF Level 6 - Globally Recognised Qualification). 4 modules with associated interactive lessons Innovative and engaging videos for each lesson Notes to support each lesson and references to APM Syllabus Practice test directly aligned to the APM syllabus Tasks and exercises to consolidate the learning Extensive Exam Approaches module to support the "Objective Testing" Fundamentals exam. This course is also eligible for 14 CPD/PDU points. Course Content Project management and the operating environment Project lifecycle Management structures by which projects operate Project management planning Scope management Scheduling and resource management Risk management and issue management Project quality management Communication Leadership and teamwork FAQs What knowledge & tools are required? Familiarity with projects and project management is useful but not essential. Who should take this course? Anyone interested in learning about and applying best practice approaches to managing their projects or aspiring for a successful career in project management. This is an accredited course and prepares you for an APM - PFQ Project Management Qualification, if you wish to achieve a certification. What will students achieve or be able to do after taking your course? a) Describe a project's context, project success criteria, benefits and its relationship with project management. b) Carry out a stakeholder analysis and describe ways in which they can be managed. c) Describe ways in which projects can be monitored and controlled. d) Correctly identify the roles involved in project management. e) Carry out a work breakdown of a project as a first component of planning. f) Support and contribute to a successful project outcome. g) Prepare for the APM Project Fundamentals Qualification (PFQ) exam. h) Eligible for 14 Category - C PDUs or CPDs When you are ready to take the Fundamentals Exam/Qualification, please contact your Learning Service Provider – SkillSolve Training (firstname.lastname@example.org +44 (0)1202 970910) to arrange your exams.
Gender identity awareness is necessary to ensure equal respect and fair opportunities for everybody. So what does this mean for your organization? While every entity is unique and should consider the needs of their individual workforce, this course provides some basic steps you can take to better increase gender identity awareness.
Have you ever really considered why diversity within your organization matters? Instinctively, the answer seems simple. Diversity promotes the idea of different individuals coming together to achieve common goals. Although this may be true, diversity has more advantages than you may realize.
Having a diverse company culture is good for business! Diversity in the workplace promotes inclusion, innovation, and improved retention rates. This course provides 5 ideas for additional ways you can create a more diverse company culture.
This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from. There is a workbook for this video.
In this 10 minute video you will learn some tips on delegation and some techniques to easily apply in your role. We will also cover the steps and levels of negotiation. There is a workbook for this video.
This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations. There is a workbook for this video.
This 10 minute video explains about communication, tone, modulation and body language. There is a workbook for this video.
This 10 minute video covers some core leadership basics and is a good refresher for all leaders. You will learn about leadership styles and some useful leadership tips. It also includes some tips on how you can ease into a new leadership role and how to deal with former peers. There is a workbook for this video.
Workplace discrimination is a serious issue. The Equal Employment Opportunity Community reports over 100,000 bias cases annually. If employers are not being proactive they could be held responsible for failing to protect their employees from discrimination. This course provides some ideas of places you can start to protect your staff from discrimination.
Diversity programs and initiatives are continually evolving. Often, organizations face roadblocks when trying to diversify their workforce. This course identifies what these roadblocks could be and provides three of the latest, proven strategies to achieve workplace diversity.
Being in a leadership position early on in your career is exciting. But on the flip side, you can face hurdles, including learning how to manage employees who may be years older than you. Older employees are a talent pool that shouldn’t be underutilized despite the age gap. This video will provide some tips of what to do, and what not do to, when managing older team members.
Workplace discrimination is a serious problem. Understanding the facts about age discrimination will help you make a difference in stopping unfair employment practices. In this lesson you will learn about the Age Discrimination in Employment Act (ADEA) and learn how you can become a part of the solution to helping everyone find and retain gainful employment opportunities.
This lesson provides five strategies for creating a more inclusive work environment. While there is not a specific roadmap to achieve an inclusive workplace, any step you take to further help employees feel valued and respected can greatly benefit your organization. If you already have an inclusion program in place, or are just getting started, these strategies can help your organization be a place where employees from all backgrounds feel welcomed.