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Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members

Performance Management for Retail Managers, Part 3: Dealing with Performance Problems - Counseling, PIPs, and Terminating Team Members

5.0

Created by   David Goodwin

Category   Business   >   Management

Duration 0 minutes
Audience Employees

Description

 

This is the third of 3 Modules of “Performance Management for Retail Managers.”  The student will learn about and discover:

 

       How to Analyze Performance Problems

       The Difference Between Performance Improvement Plans, Progressive Discipline, and Counseling

       How to Conduct a Formal Counseling Session

       The Progressive Discipline Process

       Documenting Counseling to Avoid Complaints and Litigation

       How  and When to Terminate a Team Member

       The Doctrine of “At Will” or Without Cause Terminations

 

This Module may be purchased individually, but it is recommended that the user purchase the “Performance Management” Bundle.  The user receives a 30% discount when purchasing the 3 Modules together.

Target Audience: Retail Managers, Retail Field Managers, Retail Managers In-Training

Course Length: 30-45 minutes

Sysem Requirements

This course works well with Internet Explorer (v 8 - higher), Firefox, and Google Chrome. Please make sure you have Adobe Flash Player installed and that you are running the latest version of Flash Player, go to http://www.adobe.com/software/flash/about to check your version or get Flash http://www.adobe.com/go/getflash. We highly recommend at least 2-3 Mbps connection speed.

Languages

English

Details to know

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David Goodwin

With over 27 years of award winning experience in the retail, consumer electronics, and wireless industries, with companies such as RadioShack, Best Buy, Vonage, and Sprint, David has been recognized for driving results and implementing innovative retail programs for his companies and partners. 

David has operated independent retail stores, managed multi-unit retail field organizations, directed national sales programs, led sales operations teams, and supervised business development organizations that have generated in excess of $200 million in annual revenue. 

 

Price per license
$40.00
No. of licenses
Total
$40.00
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