Description

Description: These modules introduce students to the theory and applications of enterprise resource planning and operational systems and processes. A range of business decision analytics is covered in the course that has as their goal, optimizing economical use of resources and maximizing productivity and efficiency in the firm. Drawing on the recognizable tools, information technology and methods of operations management students will develop an understanding of enterprise planning, analytic models, deterministic methods of analysis, and scrutiny of results.

This course features dynamic and engaging video with audio narration, infographics and short quizzes to test your knowledge.

Background: Information technology (IT) has had a significant impact in all aspects of life and the global economy is currently undergoing fundamental transformation. Digital disruption has impacted all aspects of the firm and continues to revitalize operations and operational efficiency. Information technology has very real impact in most of industries and in all aspects of economy, while businesses and enterprises continue to undergo considerable changes. Usage of these technologies is revolutionizing the rules of business, resulting in structural transformation of enterprises.

The role of IT in business processing has evolved and has changed significantly from lower order technology such as “data processing” to include Radio-frequency identification (RFID) technology and electronic data interchange (EDI). Currently, in many industries, IT enables some businesses to differentiate themselves from their competitors. Those companies that leverage IT for competitive advantage often differ from their competitors in two ways with respect to their IT organizations: they view IT as a strategic business enabler instead of as a cost center, and they work to maximize the efficiency of their IT operations so that they can focus their resources on providing value to the business and respond to today’s environment of rapidly changing business conditions. These firms have technology as core to internal and external business operations.

Modern businesses are not possible without help of information technology, which is having a significant impact on the operations of Small and Medium Sized Enterprises (SME) and it is claimed to be essential for the survival and growth of economies in general.
Information systems are designed and built with the objective of improving the firm’s efficiency and effectiveness by fulfilling its information processing needs. Successful information systems are those that are used and that achieve their intended goals.

Information systems exist in an organizational context, characterized by the firm strategy, culture, and IT infrastructure. The organization itself is subject to the influences of its external environment, including regulatory requirements, social and business trends, and competitive pressures.
Information systems are subject to systemic effects, defined as the notion that the different components of a system are interdependent and that changes in one component affect all other components of the system. Thus, when designing an additional information system, or troubleshooting an underperforming one, you can devise multiple ways to achieve the system’s goal.

Increasingly in modern firms, organizational change stems from the introduction of current information technologies. Depending on the objectives and reach of the new system, we identify three levels of change—first-, second-, and third-order change—each requiring different levels of commitment and sponsorship to be successfully managed.