Write Better Email: Learn What Makes an Effective Business Email Course
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Skills covered in this course
Description
Table of Contents
I. Introduction
A. The Problem With Email
B. What Can Be Done
C. True Communication
D. The Devil's in the Details
E. Course Objectives
II. Identify an Effective Email
A. What Gets an Email Noticed?
i. Your Email Reputation
ii. Email Categories
iii. Subject Lines
B. What Gets an Email Opened?
i. The To, CC, and BCC lines
ii. Addressee Line Examples
C. What Gets an Email Read?
i. Examples
D. What Gets an Email Acted Upon?
i. Effective Email Examples
E. Exercise: Identify Email Problems and How To Correct Them
III. Quiz
IV. Summary
Author
Todd Faulk, founder of Lion's Share Online, LLC, is a former CIA analyst, instructor, and course designer with 20 years of experience in analysis, writing, and teaching. He has developed more than 10 courses on business writing, analysis, and editing, among other topics, for federal government clients. He has taught hundreds of students all over the country to be better writers, analysts, and editors. Todd lives in Washington, DC, and loves to travel, attend film festivals, and write books.
Write Better Email: Learn What Makes an Effective Business Email Course