Courses from $19.99
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Created by Lion's Share Online, LLC
Category Business > Soft Skills
In this course, your users will learn how to write business emails more effectively and save up to an hour a day at work. Your organization's productivity will soar with fewer back-and-forth email exchanges and email chains. Through hands-on exercises and quizzes, users will understand the principles of effective email and practice writing email that gets the results they want the first time.
This master course combines three Write Better Email courses:
I. Introduction
A. The Problem With Email
B. What Can Be Done
C. The Devil's in the Details
D. True Communication
E. Course Objectives
II. Lesson 1: The Best Uses for Email in an Organization
A. To Make Sure Everyone Is Informed
B. To Make a Routine Request
C. To Answer a Question
D. To Document an Interaction
E. Email for People Separated by Time and Distance?
F. Poor Uses of Email
III. Lesson 2: Identify an Effective Email
A. What Gets an Email Noticed Promptly?
B. What Gets an Email Opened Promptly?
C. What Gets an Email Read Promptly?
D. What gets an email acted upon promptly?
IV. Lesson 3: Learn How To Write an Effective Email
A. Subject Line Strategies
B. What Gets an Email Opened?
C. What Gets an Email Read?
D. What Gets an Email Acted Upon?
VI. Closing Thoughts
A. Effective Email Gets the Results You Want
B. Has True Communication Taken Place?
C. Put Yourself in the Shoes of the Recipient
D. Attention to Detail
E. References
English
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