SUPERVISOR COMPETENCY TRAINING COURSE OUTLINE
The course covers the following topics:
A. Introduction to Supervisor Competency
1. Preface
2. What is Competency?
3. Why are Competent Supervisors Important?
4. What Makes a Competent Supervisor?
5. What the Act States?
6. What Supervisor Competencies Do?
7. Being a Leader
8. Being a Leader: Best Practices
9. Leadership Skill Requirements
10. Supervising New and Young Workers
11. Factors Contributing to Higher Incident Rates
12. Supervisor’s Obligation
13. Encourage the Right Behaviour
14. General Duties of Supervisors
15. Effective and Diligent Supervisors
16. Due Diligence
17. Due Diligence Checklist
18. Basic Elements of Due Diligence Supervision
19. Consequences of Poor Diligence
20. Criminal Negligence
21. Who is affected by Bill C-45?
22. Provincial Fines and Penalties
23. Which Offences are targeted by Bill C-45?
24. Where the MLTSD Began?
25. Changes to OHS in Ontario
26. How is Legislation Enforced?
27. Inspectors
28. Inspectors Carrying Out Inspections
29. Full Cooperation
30. Ticketing
31. Occupational Health and Safety Ticketing
32. Fines

B. Supervisor Safety Training
1. Hazard Definition
2. Worksite Inspections
3. Purpose
4. Hazard Assessment
5. Aspects to Examine
6. Hazard Classification
7. Controls
8. Evaluation
9. What is the JHSC?
10. What is the Internal Responsibility System?
11. The JHSC’s Role to the IRS
12. How Does the IRS Work?
13. Three Rights
14. Exceptions for Refusing Work
15. Work Refusal Stages – One, Two, and Three
16. Documentation
17. Personal Protective Equipment
18. PPE Selection
19. WHMIS Regulation
20. Employers/ Supervisors
21. Workplace Hazardous Materials Information System
22. What is a Toxic Substance?
23. Supervisor Responsibilities Concerning Hazardous Materials
24. Identifying Hazardous Material
25. Safety Data Sheets
26. Legislation
27. Ministry of the Environment
28. Classification of a Minor Spill
29. Response to a Minor Spill
30. After the Clean-up
31. Lockout/Tagout Written Procedures
32. What is a Musculoskeletal Disorder (MSD)?
33. Ergonomics
34. Types of Controls
35. Supervisor’s Responsibilities
36. Tips for Prevention

C. Supervisor Safety Training – Continued
1. Duty to Accommodate
2. WSIB Forms
3. Form 7
4. When to Use the Form 7
5. Do Not Use the Form 7 to…
6. Penalties for Late Filing
7. Need Help with the Form 7?
8. Poor Functional Form Completed
9. What is Bill C-99?
10. Non-Medical ESRTW
11. Employer’s Continuity Report
12. Employer’s Exposure Incident Form – 3959A
13. Pre-Injury Phase
14. Communication Prior to Injury
15. Pre-Injury Training
16. Day of Injury
17. During Recovery
18. Communication
19. Union Responsibilities in ESRTW
20. Red Flags
21. Hints and Tips
22. Harassment and Violence
23. Four Types of Harassment and Violence
24. Bill 168
25. Workplace Violence
26. Workplace Harassment:
27. Union Responsibilities
28. Violence and Harassment
29. Final Test

D. Workplace Inspections for Supervisors
1. Introduction
2. Purpose
3. Aspects to Examine
4. Workplace Elements
5. Environment
6. Equipment
7. Process
8. Hazard Classification
9. Inspection Program
10. Step One: Planning
11. Step Two: Inspection
12. Step Three: Writing
13. Recommendations
14. Step Four: Follow Up

E. Accident/Incident Investigation
1. Introduction
2. Due Diligence
3. Legislation
4. Definitions
5. Responsibilities
6. Investigation Process
7. The Steps
8. Take Immediate Action
9. Gather Evidence
10. Put the Evidence in Order
11. Analyze the Information
12. Recommendations for Corrective Actions
13. Follow Up
14. Write an Investigative Report
15. Theories of Accident Causation
16. Analysis
17. Causal Factors
18. Accident Investigation
19. Determining the Cause
20. Material
21. Environment
22. Personnel
23. Management
24. Task
25. Notification
26. Final Thought
27. Conclusion