Created by Enspark
Category Workplace Harassment Prevention > Physical Harassment Prevention
Introduction (video)
Criminal Intent (video)
Addressing Criminal Intent Incidents (resource)
Apply the Strategies (activity)
Customer/Client Violence (video)
Consider Your Experiences (activity)
Managing Customer Tensions (activity)
Handing Virtual Conflict (activity)
Worker-on-Worker Violence (video)
Personal Relationship Violence (video)
Responding with Care (activity)
Ideological Violence (video)
Ideological Violence in the Workplace (activity)
Quiz
Summary and Action Plan (resource)
Identify warning signs of aggressive or violent behavior from coworkers, clients, or outsiders.
Respond appropriately to criminal acts or threats within the workplace, ensuring safety.
Apply de-escalation techniques to manage tense interactions with customers, coworkers, or clients.
Compatible with both desktop and mobile devices.
German, English, Spanish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Thai, Chinese
Or
Get this course, plus 1,230+ of our top-rated courses, with Coggno Prime
Resold modules appear on your website. You earn syndication share from each purchase. Contact Coggno to learn more on how to embed your own Portable Webshop in your website.
ResellSale Share: $3.59