A few years ago, a property manager friend called me after hours. Her voice had that “I’m trying to do the right thing, but I don’t want to step on
A few years back, I watched a leasing conversation go sideways over something that sounded simple: “Can I install a grab bar?” The manager meant well and answered fast. “We
I still remember the first time a leasing assistant asked me to “quickly proof” a rental ad before it went live. The unit was great, the photos were clean, and
The first time I watched a landlord get boxed in by their own screening process, it was not over a big mistake. It was over a small one that looked
A few years ago, a small mom-and-pop landlord told me about a tenant call that “felt normal” until it didn’t. The caller asked about the unit, then casually slipped in:
The first time I watched a fire extinguisher fail a team, it wasn’t dramatic. It was a small flare-up in a breakroom microwave that turned into a smoky mess. Someone
The first time I was asked to “just check the extinguisher,” I treated it like a quick glance task. Red canister on the wall, still there, still hanging, still looks
I learned this one the embarrassing way. Years ago, during what everyone assumed would be a routine walkthrough, an inspector stopped mid-sentence, pointed at a fire extinguisher cabinet, and said,
The first time I got called out for an extinguisher issue, it wasn’t during a fire. It was during a routine walk-through, the kind you barely remember afterward. A supervisor
The first time I saw a small fire at work, it didn’t look dramatic. It looked like a mistake that got slightly louder. A trash can liner had caught near
