Description

This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time. Examples of CRM in action illustrate the benefits of an effective CRM system.

What you'll learn

What is ‘CRM’?

How did it develop?

What does CRM look like in action

What are the benefits of CRM

Languages

English

Skills you'll gain

CRM customer service Customer Relationship Management benefits of CRM

Details to know

Certificate

Bookmark

Price per license

£15.00

No. of licenses

Total

£15.00

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CRM an Introduction Course

CRM an Introduction Course

Description

What you'll learn

Languages

Skills you'll gain

Details to know

CRM an Introduction Course