Description

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

What you'll learn

How to deal with guests whose names are complicated

Escalate a complaint

Follow up afterwards

Languages

English

Skills you'll gain

name guests hotel restaurant Hospitality Complaints escalating complaints customer service

Details to know

Certificate

Bookmark

Price per license

£10.00

No. of licenses

Total

£10.00

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Guest Complaints Course

Guest Complaints Course

Description

What you'll learn

Languages

Skills you'll gain

Details to know

Guest Complaints Course