Created by LearningPlanet Limited
Category Business > Customer Service
In this 10 minute interactive video module we will show you why customer service is fundamental in providing the best experience for your customers.
In this video module we explain ways to ensure top level service is provided and tips and techniques for doing so.
Use this targetted video module as a great upskilling tool or ongoing refreshers whenever and wherever they are needed.
In this 10 minute video module we will cover the following area:
Understanding the importance of customers and the role they play
Why customer service is not just an entry level position
Identifying your invisible assets
Browser: Internet Explorer 9 or higher, Firefox, Google Chrome, or Safari JavaScript must be enabled. A computer with speakers or headphones (course contains audio narration). Mobile Devices are Supported (Android, iOS, Windows)
English
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