Description

This course addresses the critical aspects of recognizing and addressing discrimination, harassment, and promoting effective communication and conflict resolution in the workplace. Participants will gain insights into identifying discriminatory behaviors, understanding relevant laws and policies, and fostering open communication. The course further explores the pivotal role of supervisors in handling complaints of discrimination and harassment, emphasizing active listening, documentation, impartial investigations, and appropriate actions. Additionally, supervisors will learn strategies to promote a culture of effective communication, empathy, and acknowledgment, creating an inclusive work environment. Recognize discriminatory behaviors and harassment in the workplace, understanding the impact of these behaviors on individuals and the overall work environment. Understand the legal framework surrounding discrimination and harassment, including key laws such as the Civil Rights Act, Americans with Disabilities Act, and Title IX, and be equipped to apply this knowledge in the workplace. Develop effective communication and conflict resolution skills as supervisors, emphasizing active listening, empathy, acknowledgment, and the creation of a safe space for employees to express concerns and share experiences.

Course Objectives:

Recognize discriminatory behaviors and harassment in the workplace, understanding the impact of these behaviors on individuals and the overall work environment.;Understand the legal framework surrounding discrimination and harassment, including key laws such as the Civil Rights Act, Americans with Disabilities Act, and Title IX, and be equipped to apply this knowledge in the workplace.;Develop effective communication and conflict resolution skills as supervisors, emphasizing active listening, empathy, acknowledgment, and the creation of a safe space for employees to express concerns and share experiences.;;

Duration: 12 min.