Duration 15 minutes

Audience Employees

Overview
Included Modules

Description

This course covers what is ‘Treating Customers Fairly’ (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.

What you'll learn

What is ‘Treating Customers Fairly’ (TCF)

The Outcomes from TCF

What is NOT TCF

How to handle related complaints

Languages

English

Skills you'll gain

TCF complaints handling customer service Customer

Details to know

Certificate

Bookmark

Price per license

£5.00

No. of licenses

Total

£5.00

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Treating Customers Fairly - Finance Course

Overview

Included Modules

Description

What you'll learn

Languages

Skills you'll gain

Details to know